Heritage Subaru Catonsville

Glad I stopped by I was in the market because my car was totaled in an accident. While I generally had an idea of what I needed for my family of 4, I was far from makin I was in the market because my car was totaled in an accident. While I generally had an idea of what I needed for my family of 4, I was far from making a decision. I also had no knowledge of Subarus except by reputation. I was a little anxious going by myself since my husband was with the kids for the evening. The staff was kind and professional, so it was an easy decision to purchase from Heritage Subaru Catonsville. Matt Nemetz was very knowledgeable and helpful and we thank him for his time! More

Car maintenance I brought my Subaru Crosstrek in for a 6000 mile maintenance check up. Lejuan and the service staff were very friendly and courteous, and everything I brought my Subaru Crosstrek in for a 6000 mile maintenance check up. Lejuan and the service staff were very friendly and courteous, and everything was done in a timely manner. The vacuuming and car wash were very well done too More

Excellent service I purchased my Subaru Impreza wagon from this dealership over 5 years ago. I always take my car there for service. My service advisor Lejuan Robinson I purchased my Subaru Impreza wagon from this dealership over 5 years ago. I always take my car there for service. My service advisor Lejuan Robinson has been great to deal with. She always greets me with a smile. She never pushes me to get get services that not really needed. I always wait for my car and she always keeps me advised of my cars progress. Service has always been excellent. I highly recommend this dealership. More

Great Experience! Excellent service coordination by the folks noted below. Communication throughout the service was excellent, vehicle was cleaned in addition, washed a Excellent service coordination by the folks noted below. Communication throughout the service was excellent, vehicle was cleaned in addition, washed and dried. The facility is clean and well staffed. Lejuan has assisted me on multiple services and she is the best. More

Great experience buying a new Forester. I had a great experience. Their easy, straightforward, no pressure approach left me feeling good about my decisions and very excited about my new Fore I had a great experience. Their easy, straightforward, no pressure approach left me feeling good about my decisions and very excited about my new Forester. Matt Nemetz was relaxed and gave me all the info I needed. I am looking forward to continuing my new relationship and servicing needs in Catonsville. More

Great experience Buying my '18 Impreza couldn't have been easier. Mr. Lee was very helpful and informative. The dealership exceeded my expectations. Loving my new Suba Buying my '18 Impreza couldn't have been easier. Mr. Lee was very helpful and informative. The dealership exceeded my expectations. Loving my new Subaru! More

Put the customers needs and wants above all. This place is awesome incredible customer service. The people working here go above and beyond to make sure that you have an excellent experience and This place is awesome incredible customer service. The people working here go above and beyond to make sure that you have an excellent experience and are taken care of. I have already suggested this place to several people. Matt was so helpful and hard working to get me the car I wanted and nothing less. More

Excellent Experience As always, bringing my car in for service is always an unexpected pleasure. Who would have thought that getting a car serviced could actually be enjo As always, bringing my car in for service is always an unexpected pleasure. Who would have thought that getting a car serviced could actually be enjoyable. The staff is almost "overly" courteous and respectful. They always open doors, and are extremely polite and accommodating! Most of my interaction is with Lejuan Robinson, who is so friendly and professional! She always pays attention to detail and makes sure that all of my needs are met. She is a welcomed face whenever I come there and is an asset to the dealership! Her professionalism is a tribute to her, as well as the obvious good management and high expectations the dealership has for their employees. More

Great experience with Steve Steve Sherman made the car buying process painless! We left happy, will be back in the future for future purchases. Steve is a straight shooter. Steve Sherman made the car buying process painless! We left happy, will be back in the future for future purchases. Steve is a straight shooter. More

Thanks for great service I have been going to this dealership for almost two years. The service department always cares and will go above and beyond for customer service. I have been going to this dealership for almost two years. The service department always cares and will go above and beyond for customer service. More