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Heritage Subaru Catonsville

Baltimore, MD

4.7
1,591 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,591 reviews

November 10, 2016

The BEST & ONLY place to buy your new Subaru! I wasn't planning to buy any cars this year, but I have now bought 2 new Foresters in the last 5 months. The reason? This dealership and its personnel More

by Henry in Owings Mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Engle
Nov 11, 2016 -

Heritage Subaru Catonsville responded

Good morning Henry. In response to your review, I want to take the time to thank you for praising Heritage Subaru Catonsville, May Farris. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Henry and be sure to stop by soon!

November 07, 2016

Love my new car Worked with Steve Sherman who was incredibly helpful and a pleasure, along with the GM and rest of their staff. Had a vehicle brought over from anoth More

by Lee65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Nov 09, 2016 -

Heritage Subaru Catonsville responded

Good afternoon! Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Steve Sherman was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

November 01, 2016

Easier than I thought it would be! Needed a new car fast after I blew the engine in my old one. Steve Sherman was great in making me comfortable, explaining everything to me and helped More

by Mark McMillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Nov 04, 2016 -

Heritage Subaru Catonsville responded

Thank you for your heartfelt response Mark McMillan. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stephen Sherman lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Subaru Catonsville. Thank you again Mark and have a great day!

October 31, 2016

Fast and friendly. As the title of this review says, the service that I experienced making a purchase from Mile One Heritage Subaru Catonsville was fast and friendly. More

by anonymous
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yong Lee
Nov 04, 2016 -

Heritage Subaru Catonsville responded

Thank you for taking the time to review us! Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

October 31, 2016

Fast transaction with a vehicle transfer I had been shopping around for a 2016 manual Impreza and although several other dealers made good offers none could secure a vehicle. May emailed me More

by Kinloch20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2016 -

Heritage Subaru Catonsville responded

Hi - Heritage Subaru Catonsville would like to congratulate you on your new 2016, Impreza! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 30, 2016

Got an awesome Subaru in less than 2.5 hours Lola, May, and Kirk rock!!! Lola called me less than 15 minutes of filling out the form on a Friday evening at 9pm. May took it from that point. She g More

by Geekjules
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lola and Kirk
Oct 31, 2016 -

Heritage Subaru Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with May Farris and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

October 29, 2016

MileOne Heritage Subaru Catonsville Rocks!! Ms. Mae Farris was super professional and a real sweet person who helped me and my family get into a 2017 Outback 3.6R Touring for a great price and Z More

by Subaru Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Heritage Subaru Catonsville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new 2017, Subaru Outback! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

October 29, 2016

Simply amazing There is no other place I will consider when I buy my next car. I will be going straight to Heritage Subaru Catonsville. If you are looking to buy a S More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Heritage Subaru Catonsville responded

Hi Bryan - Heritage Subaru Catonsville would like to congratulate you on your new Subaru! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your vehicle as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

October 25, 2016

Great experience If we decide to purchase another Subaru , we plan on buying it here. We will also be recommending this dealership to our friends and family. More

by Tamarocker90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2016 -

Heritage Subaru Catonsville responded

Greetings! Thank you for stopping by Heritage Subaru Catonsville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly specials as it would be great to see you again soon. Thank you again for taking the time to review us and please stop by soon!

October 22, 2016

Great Customer Service Buying a car from here was easy. I walked in expecting to just look around and I left the same day with a new car. My sales rep May Farris was very po More

by Wrxguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin "John" James, CJ Jefferson, Samantha Hahn
Oct 26, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville appreciates your considerate review. We are pleased to hear that your experience with us was a great one and we will share your encouraging words with our team! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback.

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