Heritage Subaru Catonsville

I am at my fourth Subaru with May and her assistance has been invaluable from order to final delivery, as well as navigating the recent car shortages. Kudos to Jon Bookstein as well I will be back! been invaluable from order to final delivery, as well as navigating the recent car shortages. Kudos to Jon Bookstein as well I will be back! More

I purchased/ lease my crosstrek 3 rd time with her she is a such great and she looks exactly what I needed most! Thank you. is a such great and she looks exactly what I needed most! Thank you. More

Staff was friendly, knowledgeable, and respectful. They did not pressure me to purchase anything that I did not want. They managed time wisely and efficiently. They did not pressure me to purchase anything that I did not want. They managed time wisely and efficiently. More

Everyone I had contact with was very helpful and easy to work with Especially Moussa Serlife work with Especially Moussa Serlife More

Very friendly, very knowledgeable. Great place to buy your next car! Highly recommend!! Never felt pressured. I’ve had bad experiences in the past with dealerships and sales people bei Great place to buy your next car! Highly recommend!! Never felt pressured. I’ve had bad experiences in the past with dealerships and sales people being unfriendly. I felt I got a great deal for my money. My sales person, Min, was extremely friendly, understood what I was looking for and made sure I was taken care of. Never once did he pressure me, he made sure I left the dealership feeling happy and not disappointed. Great dealership, great sales person, and 100% great experience!! More

May is very knowledgeable about all the Subaru models. This is the fifth car I’ve purchased/leased from her. This is the fifth car I’ve purchased/leased from her. More

Fred was great! He worked with us to make sure we were happy with our purchase. He worked with us to make sure we were happy with our purchase. More

Mrs. May is a very nice and very good saleswoman. I bought two new cars in same week. I have said very thank you to her. bought two new cars in same week. I have said very thank you to her. More

I had the pleasure of working with May Farris for the purchase of my preowned Subaru. She was patient, kind, and unfailingly patient working with me! I hadn’t bought a car in over 20 years so it was lik purchase of my preowned Subaru. She was patient, kind, and unfailingly patient working with me! I hadn’t bought a car in over 20 years so it was like the first time for me buying a car. However, she made me comfortable with the experience! I highly recommend May when purchasing your car at Heritage Subaru Catonsville! She made sure I was well taken care of from start to finish! As for the dealership, Steve Knolle and May made sure a couple of concerns I had with my preowned Subaru were addressed to my satisfaction. They were both determined to ensure that I was 100% satisfied before I left the dealership! More

I reached out to Heritage Catonsville after a bad attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my buying experience very positive. No pressure, no hidden costs. Took time to walk through inventory and identify vehicles that matched my goals. Car I was interested in was ready and waiting for me. Highly impressed with level of customer service. Definitely recommend this dealership. More