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Heritage Subaru Catonsville
Baltimore, MD
1,495 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,495 reviews
January 27, 2020
It is very good experiencing and thanks for giving good dealer ship. All the people I met are very friendly and were treating well especially Williams hyott dealer ship. All the people I met are very friendly and were treating well especially Williams hyott More
by sai.swetha789
Employees Worked With
William Hoyt
January 26, 2020
William and Heritage have excellent integrity. There was a mistake ordering the car I wanted and a different color was delivered. I’d waited more than a month for the wrong car. William and Heritage made it a mistake ordering the car I wanted and a different color was delivered. I’d waited more than a month for the wrong car. William and Heritage made it right, even giving me a higher model in the correct color at no extra charge. William also threw in a surprise gift to boot! In this day and age, particularly with new car dealers, this level of integrity and customer service is quite rare. I would definitely buy from them again. More
by mskotler1
Employees Worked With
William Hoyt
January 21, 2020
Great experience at Heritage Subaru I just purchased my second Subaru outback from Heritage Subaru! Both times I had a great experience buying a car from them. And I think I got a fantas I just purchased my second Subaru outback from Heritage Subaru! Both times I had a great experience buying a car from them. And I think I got a fantastic price! I’m sure I’ll be back in another five years to buy another Subaru from them. More
by sheilagenovese
Employees Worked With
William Hoyt
January 21, 2020
Great experience at this dealer This was the third dealership I visited when shopping for a new car. As an older woman who has never bought a car by myself before, I felt very comfo This was the third dealership I visited when shopping for a new car. As an older woman who has never bought a car by myself before, I felt very comfortable and not pressured at all. I would highly recommend William Hoyt, he was very helpful and accommodating, as was everyone at Catonsville Subaru. Mr. Hoyt made helpful suggestions and encouraged me to look at options other than what I thought I wanted. I bought a 2020 Forester Touring, which I love. More
by Lorraine
Employees Worked With
William Hoyt
January 21, 2020
Great Dealership and Salesman William was great! This is the second Subaru that we have bought from Heritage Subaru of Catonsville and William. We will buy our next Subaru from him William was great! This is the second Subaru that we have bought from Heritage Subaru of Catonsville and William. We will buy our next Subaru from him. More
by Wes Smith
Employees Worked With
William Hoyt
December 30, 2019
Was extremely happy with the customer service. Julian was great. Will definitely recommend to friends and family. Just bought our first Subaru and have a feeling it won’t be our last. The Youngs great. Will definitely recommend to friends and family. Just bought our first Subaru and have a feeling it won’t be our last. The Youngs More
by Dyoung777
Employees Worked With
Julian Barnes
December 20, 2019
The best car buying experience I have had in the last 30 years. Expert answers and no pressure sale they were uniquely interested in assuring that I got the car and package that matched my needs. This team years. Expert answers and no pressure sale they were uniquely interested in assuring that I got the car and package that matched my needs. This team was the model of efficiency More
by Happycarowner
Employees Worked With
William Hoyt
December 07, 2019
My name is Eli Wilford. I purchased a new 2019 Subaru forester earlier this year. I was promised 24 hr car wash and a loaner car when I bring my car in for service . They do not offer loaner cars nor 24 forester earlier this year. I was promised 24 hr car wash and a loaner car when I bring my car in for service . They do not offer loaner cars nor 24 hr car wash ,all lies. You cannot promise something base on a lie therefore you are a thief. For that reason I will take my car to another dealership for service and I will never by a car from mileone ever and recommend others to do the same. This is my third car I have brought from mileone there are other car dealers I do not have to put up with this 💩💩💩💩 More
by Jueli
Employees Worked With
Rafael Brito
December 05, 2019
Professional and friendly! Best service department in the area! Efficient and thoughtful! Thank you! As a relatively new customer, I will definitely return to enjoy the excellent service. area! Efficient and thoughtful! Thank you! As a relatively new customer, I will definitely return to enjoy the excellent service. More
by beahm
Employees Worked With
Lejuan Robinson
December 02, 2019
WONDERFUL, VERY EFFICIENT GREAT REP, VERY EFFICIENT, GREAT CUSTOMER SVC, SHE KEEPS ME COMING BACK 2 THIS DEALERSHIP AND ALWAYS SMILING. VERY INFORMATIVE, KIND AND GRACIOUS--WON GREAT REP, VERY EFFICIENT, GREAT CUSTOMER SVC, SHE KEEPS ME COMING BACK 2 THIS DEALERSHIP AND ALWAYS SMILING. VERY INFORMATIVE, KIND AND GRACIOUS--WONDERFUL, WONDERFUL More
by Mary
Employees Worked With
Lejuan Robinson
