Heritage Subaru Catonsville

Very friendly atmosphere We recently bought a new Outback which I can say is truly everything they say it is. Our salesman Matt Nemetz made the experience very easy to make th We recently bought a new Outback which I can say is truly everything they say it is. Our salesman Matt Nemetz made the experience very easy to make the decision of buying a Subaru. He new everything about the Outback and more. He made us feel very comfortable about our decision and continues to follow up with us to make sure we are happy with the car. I highly recommend this dealership and Matt you will not regret your visit. More

Flat tire Had a flat tire,they fixed it quickly, cheerfully and they gave me a free car wash! Lejuan Robinson, my service coordinator was attentive and competen Had a flat tire,they fixed it quickly, cheerfully and they gave me a free car wash! Lejuan Robinson, my service coordinator was attentive and competent! More

Great deal on 2018 Outback Internet salesman Steve Sherman was very personable and great to work with. I am very pleased with the final purchase price on my 2018 Outback and I r Internet salesman Steve Sherman was very personable and great to work with. I am very pleased with the final purchase price on my 2018 Outback and I received an excellent price on the car I traded in. More

New purchase Steve Sherman was my salesman several years ago for my Mazda 6 and now considering a Subaru Crosstrek. Stevens's expertise in both makes will bring me Steve Sherman was my salesman several years ago for my Mazda 6 and now considering a Subaru Crosstrek. Stevens's expertise in both makes will bring me back to Heritage Catonsville More

New 2018 Subaru WRX Everything from test driving my car to getting a rental while Heritage installed my spoiler was done with professionalism, positivity, and charisma by Everything from test driving my car to getting a rental while Heritage installed my spoiler was done with professionalism, positivity, and charisma by Steve Sherman. I bought a BRZ from him 4 years ago, bought my WRX from him two weeks ago, and will buy again from him in the future. More

Kati is the best!!! I had to pick up a rental car while Heritage installed a new spoiler on my 2018 WRX. Kati was professional, knowledgeable, super nice, and made th I had to pick up a rental car while Heritage installed a new spoiler on my 2018 WRX. Kati was professional, knowledgeable, super nice, and made the process painless. We even had pleasant small talk about my up coming wedding, wedding photography, and bands while I waited for the rental. Going forward, I will always ask for her specifically when coming back to Heritage. More

Great and friendly customer service I walked in knowing what I wanted and Tim Martin (in sales) helped make the process quick and as painless as buying a car can be. He was very friendly I walked in knowing what I wanted and Tim Martin (in sales) helped make the process quick and as painless as buying a car can be. He was very friendly and helpful. It was the best car buying experience I've had thus far. More

Great Experience Tim and team were very helpful and spent a lot of time with me. Tim encouraged me to test drive both the four and six cylinder cars which resulted in Tim and team were very helpful and spent a lot of time with me. Tim encouraged me to test drive both the four and six cylinder cars which resulted in me buying the six. Surprise to both of us. No haggle price More

Tim Martin Was able to answer any questions regarding the vehicle and negotiated the deal very fairly. Provided me with all the information I was going to need p Was able to answer any questions regarding the vehicle and negotiated the deal very fairly. Provided me with all the information I was going to need post-purchase, and even threw in a few free items I didn't expect. More

Terrible service. Horrible service department, breaks parts on your car and according to the service manager it's the customers problem to eat the costs. Will not be go Horrible service department, breaks parts on your car and according to the service manager it's the customers problem to eat the costs. Will not be going back to this dealership after 10+ years of patronage. After finding my review on Google, owner attempted to bribe/bully me into removing my review. More