Heritage Subaru Catonsville

Great service. Very pleasant courteous service rep. I was checked in quickly, even though I was before my appointment time. I was well informed of my upcoming sched Very pleasant courteous service rep. I was checked in quickly, even though I was before my appointment time. I was well informed of my upcoming scheduled maintenance. More

Great experience Had a wonderful purchase experience with Matthew. Great service. Super nice salesman there. It would be easier for me to get a car if I knew this plac Had a wonderful purchase experience with Matthew. Great service. Super nice salesman there. It would be easier for me to get a car if I knew this place earlier. More

Excellent excellent price +customer service Bought my third car from heritage Subaru just last week. I worked with Timothy Martin and Kevin engle. By far the most superior customer service and p Bought my third car from heritage Subaru just last week. I worked with Timothy Martin and Kevin engle. By far the most superior customer service and price I found while price shopping/dealing of all dealerships within 100 mile radius of me. I skip the price shopping and come here now for a REAL hassle free bargain. Not like the “hassle free” Fitzgerald claims. More

Wonderful Experience . May Farris and Kevin Engle Heritage Subaru in Catonsville , Maryland was the dealership that we purchased our 2018 Subaru Outback. We were impressed with the pleasant profes Heritage Subaru in Catonsville , Maryland was the dealership that we purchased our 2018 Subaru Outback. We were impressed with the pleasant professionalism of the salespersons , May Farris and Kevin Engle. They place the interest of the buyer's needs first in the sales process. May Farris was very thorough in explaining the features of the vehicle and made sure that we were comfortable with our purchase . This is without question one of the most pleasant automobile purchasing experiences that we have witnessed in 48 years, I would highly recommend May Farris, salesperson ,and Sales Manager, Kevin Engle. More

Easy no pressure buying. Matt Nemetz made the process of buying our new Subaru Outback easy. He was informative, efficient, and didn't mind slowing down to explain some of the Matt Nemetz made the process of buying our new Subaru Outback easy. He was informative, efficient, and didn't mind slowing down to explain some of the newer technology. We would certainly recommend him to others in the process of looking for a new Subaru. Walt More

Great service advsors I have dealt with LeJuan and Jennifer when getting my Forester services. A joy to deal with. Car done on time and service performed well. What else ca I have dealt with LeJuan and Jennifer when getting my Forester services. A joy to deal with. Car done on time and service performed well. What else can you ask for? More

Finally! After poor service at two other local Subaru dealerships, it was so refreshing to get quality customer service from Haritage. LeJuan was great to work After poor service at two other local Subaru dealerships, it was so refreshing to get quality customer service from Haritage. LeJuan was great to work with and made everything very easy and painless. More

Our first Subaru... success! We just bought our first Subaru at Heritage Subaru Catonsville a couple weeks ago. Overall, we were very pleased with the value (purchased a '18 Subar We just bought our first Subaru at Heritage Subaru Catonsville a couple weeks ago. Overall, we were very pleased with the value (purchased a '18 Subaru Forester) and service provided by our salesperson, Steve Sherman. Steve made the process more pleasant, despite the time it took our car to come from a satellite location. We also felt that Steve provided value by educating us. Specifically the pros/cons between models and trims based on our own personal preferences. We would highly encourage to reach out to Steve if you're in the market. More

It was a great no pressure transaction. I had come it to test drive 4 used Outback and May Farris helped with the test drives, after asking some questions she let me know that with incentiv I had come it to test drive 4 used Outback and May Farris helped with the test drives, after asking some questions she let me know that with incentives and a financing program, a new Outback could fit my budget. I ended up going with a new Outback. It was a no pressure transaction. More

Outstanding I am pleased to say my purchase today of a new Subaru Forester is the 18th vehicle I have or a member of my family has purchased from Heritage/AKA Rus I am pleased to say my purchase today of a new Subaru Forester is the 18th vehicle I have or a member of my family has purchased from Heritage/AKA Russell Subaru represented by Steve Sherman. My wife passed away recently. Steve facilitated a trade in of 03 Baja and 14 Legacy vechicle and the purchase of a new Forester. Steve is a fine example of customer service and importance of satisfied customer who becomes a repeat buyer. Sadly, this may be the last vehicle I purchase from Steve who tells me he will retire soon. Great job Steve. I hope you have an opportunity to share your skills with the new generation of your colleagues coming on board. Congratulation Steve on a fine. The Moore’s first and second generation and family will miss you. Bob Moore More