Heritage Subaru Catonsville - Service Center

Thanks Jennifer Jennifer level of care from start to finish was outstanding. She listened , provided excellent advice and kept me informed of the time and administrat Jennifer level of care from start to finish was outstanding. She listened , provided excellent advice and kept me informed of the time and administrative stuff to successfully complete the service work. That was much appreciated. More

Excellent Service! We purchased our 2014 Forester from Heritage and have had the majority of all the service done there. Ms Cahill and the service techs do an excellent We purchased our 2014 Forester from Heritage and have had the majority of all the service done there. Ms Cahill and the service techs do an excellent job. We have been happy with the service and how we have been treated. I highly recommend this team. More

Excellent service As usual, Jennifer and the rest of the Heritage staff provided excellent service as I waited for my auto. I have never had an unpleasant experience w As usual, Jennifer and the rest of the Heritage staff provided excellent service as I waited for my auto. I have never had an unpleasant experience while at Heritage. All service personnel should be commended . Thank you More

Good, quick service Since moving to Baltimore I've used Heritage Subaru for services and repairs. Ms Cahill has always been exceptionally helpful and responsive. She lets Since moving to Baltimore I've used Heritage Subaru for services and repairs. Ms Cahill has always been exceptionally helpful and responsive. She lets me know what other services or repairs are offered, but never pressures me to have them done. The technicians are thorough and fast. BONUS is their new waiting spaces where they have upgraded to include more areas to plug-in and use laptops, the television is NOT terribly distracting, but still watchable, and, best of all à kiddie play space. <3 (I don't have children myself, but I appreciate this dealership considering the littlest members of our society) More

Welcoming I feel like I'm visiting a long lost friend when I bring my car in for service and Lejuan greets me. The people who greet me as I pull in are also qui I feel like I'm visiting a long lost friend when I bring my car in for service and Lejuan greets me. The people who greet me as I pull in are also quite helpful. I appreciate the service but wish the oil change cost was more competitive with outside service. More

Service Lejuan is great and so is everyone else in the service department. The people who are out in the field like Lejuan are hard working women. I see her r Lejuan is great and so is everyone else in the service department. The people who are out in the field like Lejuan are hard working women. I see her running around and up the hill and down the hill. She is amazing. She took great care of me and I appreciate it. More

Exceeding Expectations Working with Jennifer Cahill is always a pleasure. She is always professional, knowledgeable, courteous, and friendly. She always seems to find a way Working with Jennifer Cahill is always a pleasure. She is always professional, knowledgeable, courteous, and friendly. She always seems to find a way to go "above and beyond" and helps to reinforce the total value of the Subaru experience. More

Tire check I have been very impressed with Lejuan and the service department. Lejuan is always very friendly and very efficient and gets my car serviced and fin I have been very impressed with Lejuan and the service department. Lejuan is always very friendly and very efficient and gets my car serviced and finished with great efficiency. More

Great Service Had a great experience at Heritage Subaru. I asked for a loaner when I made the appointment and when I got to the dealership it was there and ready g Had a great experience at Heritage Subaru. I asked for a loaner when I made the appointment and when I got to the dealership it was there and ready go. The repair was quick and I was back on the road. More