Heritage Subaru Owings Mills

Outstanding service team. Milena!!! Milena i s hands down, the most knowledgeable, efficient, accommodating, creative, kind and caring service expert i have ever had the pleasure of mee Milena i s hands down, the most knowledgeable, efficient, accommodating, creative, kind and caring service expert i have ever had the pleasure of meeting. Thsnk you Malana, for your excellent customer service! More

Knowledgeable sales person, not pushy, spent a lot of time Knowledgeable about the product, friendly, courteous, respectful of your time. Explained the various options concerning financing, leasing, all the v Knowledgeable about the product, friendly, courteous, respectful of your time. Explained the various options concerning financing, leasing, all the various options and comparisons to others vehicles. More

Mei Kei Hong review - Matt S. I have never felt compelled to leave a review before after purchasing a new vehicle, however, Mei was fantastic! If memory serves me correct, she had I have never felt compelled to leave a review before after purchasing a new vehicle, however, Mei was fantastic! If memory serves me correct, she had just started selling cars after a career change when I purchased my 2017 WRX from her. Regardless of her being a new sales person, that didn't matter. She was extremely pleasant and paid the utmost attention to detail. She always had an answer to my questions. One would think she had been selling cars for years. Most of you who will and have dealt with Mei, will notice her yellow notepad she carries with her all the time. She is always paying attention and taking notes to do her best to make sure she notates everything she hears from her customers and questions one might have. If there is something she doesn't have an answer immediately for, she knows who to ask in order to find out what one might need to know. Out of all the sales people I have dealt with over the years from buying cars, Mei has been the most pleasant to work with. The professionalism and integrity Mei exerted was bar none. I would highly recommend visiting Mei to talk about your next vehicle purchase... You will not be disappointed! More

Great Experience I really enjoyed working with Alex to buy my car. He was very knowledgeable and personable, and even showed me all the features and functions of the c I really enjoyed working with Alex to buy my car. He was very knowledgeable and personable, and even showed me all the features and functions of the car before I test drove it. He answered all my questions well and helped me get a great deal. I would highly recommend Alex as a salesperson because the experience felt personal, and although the process can take a while, he helped make it feel easy and enjoyable. More

Excellent Experience Leasing 2017 Subaru Impreza Aleksey was very helpful and thorough and helped up to get the best lease rate and vehicle for our family. He was great at staying in touch and helpi Aleksey was very helpful and thorough and helped up to get the best lease rate and vehicle for our family. He was great at staying in touch and helping to arrange an upgrade to the Premium Vehicle for our family. More

Weekend Purchase Our experience was pleasant and we are enjoying our new cross trek. The dealership made the purchase of our new vehicle not so painful. I usually dr Our experience was pleasant and we are enjoying our new cross trek. The dealership made the purchase of our new vehicle not so painful. I usually dread having to purchase a car and deal with back and forth price negotiations. More

Good team Mitch and Aleksej team of that it is possible to trust at the purchase of car.They misadvise and your problems with the purchase of car disappear. Suc Mitch and Aleksej team of that it is possible to trust at the purchase of car.They misadvise and your problems with the purchase of car disappear. Successes to you and good sales. More

Recommend! Aleksey was very open to negotiate over the phone as me and my wife have a newborn at home. It was appreciated that we got most of the numbers done be Aleksey was very open to negotiate over the phone as me and my wife have a newborn at home. It was appreciated that we got most of the numbers done before I showed up. I did come in earlier than expected and aleksey came the dealership to close the deal. I would recommend working with this employee and Heritage Owings Mills. More

Professional, personal, and detail oriented saleswoman MeiKei Hong is the single best auto sales person I have ever worked with. I've bought many cars over the years, including several luxury cars, and ha MeiKei Hong is the single best auto sales person I have ever worked with. I've bought many cars over the years, including several luxury cars, and have never experienced the integrity, consideration, and professionalism that Mei Kei demonstrated throughout the process. I certainly highly recommend her and Heritage Subaru of Owings Mills. I am very pleased with my Forester. More

Bought a new 2017 GTI Me and my wife went into the dealership pre approved from our credit union. Santos was our sales person! I have bought a car from him in the past. The Me and my wife went into the dealership pre approved from our credit union. Santos was our sales person! I have bought a car from him in the past. They were able to sell us the car we wanted for the amount we were pre approved for! Over all great experience! More