Heritage Subaru Owings Mills

Excellent Service We ran into the unique circumstance of needing to purchase a second our second Forester in less than one year. Catherine Sparling was great to work wi We ran into the unique circumstance of needing to purchase a second our second Forester in less than one year. Catherine Sparling was great to work with our first time around and a sheer joy to work with during our second experience. Our first Subaru was totaled before it's second oil change, and Cat made the entire process of replacing our brand new Forester as painless as possible. She was able to help us replicate our first Forester as much as possible and have everything ready to go as soon as we were ready. More

Excellent service! Santos Mendez provided an excellent customer service! He was very knowledgeable and honest. The car buying experience was very pleasant and did not ta Santos Mendez provided an excellent customer service! He was very knowledgeable and honest. The car buying experience was very pleasant and did not take a lot of my time and energy. My overall experience was excellent! More

Santos was extremely helpful, professional, and honest. Santos was extremely helpful, honest and professional throughout the entire car buying process. He made me believe he was more interested in making su Santos was extremely helpful, honest and professional throughout the entire car buying process. He made me believe he was more interested in making sure I got the car I wanted than just making a sale. He gave me his undivided attention with the purchase and I felt like he was going out of his way to make sure visas a satisfied and valued customer. More

Above and Beyond Service I went in to Heritage to test drive a Forester and Crosstrek after being in an accident. Santos gladly showed and explained all of the safety features I went in to Heritage to test drive a Forester and Crosstrek after being in an accident. Santos gladly showed and explained all of the safety features of both models before our test drive. I also told him of a specific color I was hoping to buy which was not on the lot. Santos not only helped me find a new Forester in the price range that I wanted, but he also made sure I was able to get it in the color I wanted. He was a genuine person and an excellent salesman. If you're looking for someone who is patient, caring, and not pushy- I highly recommend Santos. More

Superb buying experience Our salesman, James Franklin, was extraordinarily helpful and pleasant to work with. He found us exactly the car my daughter was looking for. He and Our salesman, James Franklin, was extraordinarily helpful and pleasant to work with. He found us exactly the car my daughter was looking for. He and his colleague Mason were so great in fact, that my mother and I each went back and each bought a car from him over the following two weeks. Best car buying experience ever! More

Great buying experience Our sales person, Catherine Sparling, was delightful! An enjoyable and easy car buying experience. From looking at the vehicles, test driving and loa Our sales person, Catherine Sparling, was delightful! An enjoyable and easy car buying experience. From looking at the vehicles, test driving and loan application- very easy and nicely done. Thank you! More

Easy Buying Service I came into Heritage to check out my third car choice. I was introduced to Santos Mendez and told him what car I was looking for and that I had my ow I came into Heritage to check out my third car choice. I was introduced to Santos Mendez and told him what car I was looking for and that I had my own financing. We took a test drive in the Crosstek and he showed me the car from top to bottom. I explained that I was "just looking" and he worked out the price and I left, not once pushing their financing on me. There was no pressure calls, just checked in once to see if I had any more questions. When I finally decided what I wanted and the color on a Saturday afternoon he found me the car I wanted and stayed late to settle everything. He was a wonderful salesman and made my buying experience great....especially for someone that had not bought a new car in 36 years!! I would definitely recommend him to others!! More

Completely satisfied! My experience could not have been better ! From my check in till the work was completed Bill Midddlton kept me lnformed and I was 100 per cent satisfi My experience could not have been better ! From my check in till the work was completed Bill Midddlton kept me lnformed and I was 100 per cent satisfied! More

New Subaru Forrester Never bought a Subaru before and was pleasantly surprised with the quality of the care and the purchase experience. Jim Heiman did a great job in find Never bought a Subaru before and was pleasantly surprised with the quality of the care and the purchase experience. Jim Heiman did a great job in finding the car we wanted and following up with us after the sale (which I think is very important). Thanks Jim!!! More

Heritage Suburu Great dealership.Honest and friendly .I referred a friend and they bought a Crosstek and is very satisfied with everyone there.I highly recommend this Great dealership.Honest and friendly .I referred a friend and they bought a Crosstek and is very satisfied with everyone there.I highly recommend this dealership and buying a Suburu More