Heritage Subaru Owings Mills

The dealership was great to work with and Tom was a pleasure --he was knowledgeable and extremely helpful. I would strongly recommend this team for anyone looking for a VW or a Subaru. pleasure --he was knowledgeable and extremely helpful. I would strongly recommend this team for anyone looking for a VW or a Subaru. More

Josh was excellent with my complicated and last-minute used car purchase. He was extremely knowledgeable, patient, and able to multitask multiple needs to make financing as smooth and quick as possible. H used car purchase. He was extremely knowledgeable, patient, and able to multitask multiple needs to make financing as smooth and quick as possible. Highly recommended! More

The Heritage team is absolutely fantastic! Josh and Tobi went above and beyond to help us! This is the second purchase we have made at this dealership and we will definitely be coming back! went above and beyond to help us! This is the second purchase we have made at this dealership and we will definitely be coming back! More

I had such a great experience with this dealership. The car salesman, Bill and finance person, Josh, were both extremely helpful and professional. I can see why they have so many repeat customers. car salesman, Bill and finance person, Josh, were both extremely helpful and professional. I can see why they have so many repeat customers. More

Once again Tavon and Joshua took great care of us when it came to my daughter purchasing her first vehicle. Tavon made sure that the vehicle my daughter thought she wanted was available and waiting for her came to my daughter purchasing her first vehicle. Tavon made sure that the vehicle my daughter thought she wanted was available and waiting for her at their location and when he noticed that some of the features she wanted weren’t available on it he suggested another vehicle in her price range and didn’t pressure her into getting the 2nd option which she ultimately ended up picking the 2nd option. Tavon is a great salesperson who we have worked with on both of our car purchases. Joshua Jones is the best finance manager I have ever dealt with and it was nice to know that he recognized and remembered me from 2 years ago. He took excellent care of my daughter and even got her a better interest rate then what she had received from her credit union. He always looks out for customers and goes above and beyond to assist in whatever way he can. He even helped me out with a matter concerning my recent service visit. Even though I live 75 miles from Heritage Subaru of Owings Mills their great customer service makes the trip well worth it. I can honestly say outside of buying my first car years and years ago working with this dealership has been one of the best experiences I have had in these last 2 years with car buying.. More

The whole team was great to work with. Josh in the finance dept did an awesome job on getting the paper work handled quickly so we could start our 2 hour drive home. finance dept did an awesome job on getting the paper work handled quickly so we could start our 2 hour drive home. More

Leased our Subaru Forrester from Bill about 3 years ago and he and Josh made it really easy to just walk in and buy on our tight schedule. They accommodated my work schedule and were very pleasant throu and he and Josh made it really easy to just walk in and buy on our tight schedule. They accommodated my work schedule and were very pleasant through the whole experience. More

As crazy as the new and used car markets are, it is hard to find a salesperson and dealership in the current climate that still strives to create relationships. Alex was outstanding in every way in locatin to find a salesperson and dealership in the current climate that still strives to create relationships. Alex was outstanding in every way in locating the car I needed, offering a fair price, maintaining communication while we waited, and making everything as easy as possible on the day of delivery. I work and live in different states but he still made things easy to do by email and even held the car for us since I was out of town when it came in. We love the Forester Sport and will continue to return to Alex and Heritage for our future Subaru purchases. Thank you. More

Josh knows his business, is no nonsense in his approach and does not try to take advantage of a customer. One the best and easiest finance guys I've ever dealt with. and does not try to take advantage of a customer. One the best and easiest finance guys I've ever dealt with. More

this dealership was great to work with. everyone is very helpful and nice. Josh Jones the finance manager is the best and helps me with everything. helpful and nice. Josh Jones the finance manager is the best and helps me with everything. More