Heritage Subaru Owings Mills

I purchased my fifth Subaru Outback from Heritage Subaru of Owings Mills for the first time. I have never had a more pleasant experience purchasing a car. From my initial phone contact with Mr. Shawn Davie, of Owings Mills for the first time. I have never had a more pleasant experience purchasing a car. From my initial phone contact with Mr. Shawn Davie, handed off to Harriss Rashid to complete the sale and to Jake Cardwell in finance, it was a quick, efficient, and streamlined process. I was in and out of the dealership in under two hours. Best experience ever. For my next purchase, if it is a Subaru again, this will be the standard to beat. Thanks for an enjoyable experience. More

The showroom was clean and presentable. There was clearly a vast selection of vehicles to choose from. I would shop for my next vehicle here. a vast selection of vehicles to choose from. I would shop for my next vehicle here. More

Jaina made this the most pleasant experience possible. We had a 2.5hr drive to see a vehicle and she made a quick video beforehand to make sure the vehicle is what we were expecting. I highly recommend worki had a 2.5hr drive to see a vehicle and she made a quick video beforehand to make sure the vehicle is what we were expecting. I highly recommend working with her and Heritage for your next vehicle. Thanks Jaina!!! More

Aareion was great to work with. Her sales style was both knowledgeable without too much pressure. I felt very comfortable to ask questions and find the right car for me. knowledgeable without too much pressure. I felt very comfortable to ask questions and find the right car for me. More

AAREION was very easy to work with and was very knowledgeable about the car we were looking at. She was prepared with the paperwork when we arrived and made the process easy. knowledgeable about the car we were looking at. She was prepared with the paperwork when we arrived and made the process easy. More

Superior customer service; very fast service for a car purchasing process; great deal; same day, short notice availability even with limited staff; would purchase from this dealership again; Aaron was ver purchasing process; great deal; same day, short notice availability even with limited staff; would purchase from this dealership again; Aaron was very personable and attentive. David was the epitome of what customer service should be everywhere. No matter who I was working with, everyone welcomed me and offered me a beverage and assistance, if I needed it. More

Aaron and Jake were amazing! They helped us juggle out infant and buying our new family vehicle. From test driving to walking out the door, all around amazing! infant and buying our new family vehicle. From test driving to walking out the door, all around amazing! More

Very informative and pleasant to work with. Would be more than happy to buy more vehicles from him in the future! I would highly recommend! more than happy to buy more vehicles from him in the future! I would highly recommend! More

Dave listened to me, called a specific mechanic, they listened to me and saw what I wanted them to see; they agreed on the work, competently completed the work,, cleaned up the 4ster, and I left very hap listened to me and saw what I wanted them to see; they agreed on the work, competently completed the work,, cleaned up the 4ster, and I left very happy! I was so happy, I came back later that day just to thank them again! More