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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,572 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,572 reviews

September 14, 2015

Service The service team at Russel lead by my long-time sales rep, David Day, is top notch. They make it easy to buy or lease a car and to have it serviced More

by BigJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2015 -

Heritage Toyota Catonsville responded

Good morning BigJohn. Thanks so much for your positive feedback. We are delighted that David and the team have always been able to assist you with all of your vehicle needs and we will be sure to pass along your encouraging thoughts to them. Please do not hesitate to contact us should you have any further service needs. We would be happy to help! Thank you again BigJohn for taking the time to review us.

September 14, 2015

Easy, No Pressure, Dave Day Buying Experience I have purchased many new cars and usually dislike the experience. Dave Day actually made my new, loaded Camry purchase a pleasant one. He found what More

by camryjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2015 -

Heritage Toyota Catonsville responded

Good morning camryjp! Russel Toyota Scion sincerely appreciates your thoughtful review. We strive to provide each and every customer with an exceptional experience and it gives us great pleasure to know that your visit was a superior one. I will certainly share your kind and encouraging feedback with David! Moving forward, please don't hesitate to contact us should you need any future maintenance services performed. We would be happy to lend our support. Thank you again camryjp and have a great day!

September 13, 2015

Great service and very helpful This was my first vehicle lease, and it went beyond well. Everything was explained well, I was walked through the process of the lease and everything More

by Bpiteleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Russel Toyota Scion appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Bpiteleski for the highly praised feedback.

September 13, 2015

Have purchased 2 cars here in the last 18 month Worked with Dave Day on both of my transactions at Russell. My family has been purchasing from Mr.Day for a number of years and is the only salesmen w More

by Jford983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Good Afternoon Jford983 , thank you for your encouraging review. Russel Toyota and Scion and our employees strive to provide the most positive and easy car buying experience for our customers. We are extremely pleased that Dave was able to provide you with the with excellent customer service, and continues to grow and strengthen your relationship with Russel Toyota Scion. We will make sure to share your positive words with him and the team. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Jford983, and have a great day!

September 13, 2015

Trustworthy & car salesman might not be the stereotype, but David Day is both. He's helped everyone in my family (4 generations of us so far!) find the right car More

by MaryMI
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

MaryMI, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. Russel Toyota Scion work hard to make sure you are provided with the most positive and memorable experience and will be sure to pass along your kind words to David and the Russel Toyota Scion Team! In the future, please do not hesitate to stop by for a visit should you need any services performed. We would love to see you! Thank you again MaryMI and have a great day.

September 13, 2015

Excellent My wife, our three adult children and I have been buying or leasing Toyotas and Scions for about 15 years. We get excellent sales service from David More

by Lease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Day
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Good afternoon Lease. Russel Toyota Scion is delighted to hear that your past and present car buying experiences have been memorable! We are also pleased that David has been able to assist you and your family with your car buying needs. Please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review, we look forward to seeing you and your family again. Happy Driving!

September 13, 2015

Bought 3 cars from Dave Day so far My first car was a honda- the buying experience was a nightmare; I shopped all around and went to dozens of dealerships. When it was time for a new c More

by 5thM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Thank you 5thM for your kind feedback. We are very happy to hear about your continued and wonderful experience with Russell Toyota Scion. David and the rest of our team strive to provide the ultimate car buying experience for our customers and our team is happy to hear your experiences have always been top notch. We look forward to continuing our relationship in the years to come! Thanks again 5thM, and have a great day.

September 12, 2015

Amazing sales experience I have bought or leased over 10 new vehicles from David Day over the last 12 years. His product knowledge and available inventory selection is the bes More

by JimmyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Good morning JimmyP. Russel Toyota Scion is delighted to hear that your most recent purchasing experience with us was another memorable one! We are also pleased that David has once again been a great assistance during your visit and we will be sure to share your feedback with him. Please do not hesitate to contact us should you have any questions about your new vehicle. Thank you again JimmyP and we hope to see you soon!

September 12, 2015

Amazing Dealership I have purchased all but one vehicle here, (i was living out of state for some time) and have never walked away disappointed. I always get the price More

by Spiteleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Day
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Greetings Spiteleski! Thank you for stopping by Russel Toyota Scion. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 12, 2015

Great experience! We were referred to David Day and were extremely satisfied with our experience. We were looking to purchase a used 4Runner and he got us a great deal More

by dannyhallis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Russel Toyota Scion is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 4 Runner. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

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