Heritage Toyota Catonsville

Loving my new car I purchased a 2013 Scion xB from this dealership, and it was in pretty great condition, and I love that it is certified pre-owned. I recently had a co I purchased a 2013 Scion xB from this dealership, and it was in pretty great condition, and I love that it is certified pre-owned. I recently had a concern about my vehicle and it was responded to promptly. The best part was the finance department was able to get me financed when most places turned me down, and got me a interest rate 4% lower than what another dealer had offered. I will be back to purchase me next car here. My only hiccup was getting the bank to call for my entrance interview, but thomas straightened it out for me. More

Simply the Best When I brought my 1998 Camry in for service the second time in three days, I became very frustrated. I was determined that I would not put any more mo When I brought my 1998 Camry in for service the second time in three days, I became very frustrated. I was determined that I would not put any more money into getting my eighteen year old car repaired. Brad Jones was my salesman all those years ago, so I left the service center and spoke with Brad in the sales area. Not only was he courteous, he understood my dilemma. That same day he worked out a fantastic deal for me to purchase a 2016 Camry. Before all this took place, he asked questions about my needs in a car. We drove to the new car lot and I chose my car. It is a little over a month old and I am loving it. Brad called twice just to check on me. He has made it clear that if I have any questions, I should contact him. He explained very intelligently several times, how different parts worked. After all, it has been eighteen years since I bought a new car. Check with him and I guarantee a wonderful buying experience without being too pushy. More

My New Highlander - loving it! I couldn't be happier with my new Highlander or with the experience I had with Russel Toyota, in particular with the awesome sales consultant, David D I couldn't be happier with my new Highlander or with the experience I had with Russel Toyota, in particular with the awesome sales consultant, David Day! David is the best and I will definitely recommend him to any of my family, friends or co-workers that are shopping for a vehicle. David goes out of his way to make the experience as seamless as possible and goes above and beyond to make you comfortable with your big decision. The final step was meeting with Bong Lee in Finance and he was the consummate professional while making you feel like family. Russel is a great dealership and I will never shop or have my cars serviced any place else! Cathy Crouse More

Great Dealership, Excellent Sales Russel is a really great dealership to work with. I just bought a 2016 Rav4 (my second purchase from Russel) and I couldn't be happier. Everyone I met Russel is a really great dealership to work with. I just bought a 2016 Rav4 (my second purchase from Russel) and I couldn't be happier. Everyone I met was very nice and extremely professional. Especially Ali Morsy (My Salesperson) He was the best. The Whole experience was utterly stress FREE, I actually enjoyed my time at the dealership. Ali Morsy went over and above the call throughout the entire process to make sure I was satisfied in every way possible. Ali, You'da'man! More

Excellent Service and Customer Satisfaction Love dealing with Russel Toyota, especially David Day. I have purchased 4 cars from him and would refer him to anyone. Their service is exceptional Love dealing with Russel Toyota, especially David Day. I have purchased 4 cars from him and would refer him to anyone. Their service is exceptional and David is a genuine all around great salesman to deal with. More

Used Car This dealership was great and helpful in the purchase of my used vehicle. My sales rep and finance rep helped me through this tough process and made m This dealership was great and helpful in the purchase of my used vehicle. My sales rep and finance rep helped me through this tough process and made my buying experience wonderful. More

Outstanding salesman. Salesman explained all options about buying and leasing a Toyota. James was outstanding. Went over all features in my SUV. I am going to recommend J Salesman explained all options about buying and leasing a Toyota. James was outstanding. Went over all features in my SUV. I am going to recommend James to all my friends. Donna was also outstanding going over all payment options. More

Excellent buying experience with Stas Noskov of Russel Toyota. Starting from quite a few phone calls and email exchanges during the week prior to the purchase, Stas was very knowledgeable, helpf of Russel Toyota. Starting from quite a few phone calls and email exchanges during the week prior to the purchase, Stas was very knowledgeable, helpful, and courteous. He provided all the requested information, including an on-the-road cost estimate, which was excellent. He helped us a lot also choosing the right trim for our family. All of that during the week prior to the purchase. We then came in during the weekend to make the final decision. We wanted a car of specific color which was not in stock. Stas arranged for that vehicle to be delivered from another dealership very quickly. He walked us through the seamless buying process and even went out for a bite with me while we were waiting for the paperwork and for the car to be detailed. He then personally helped me to drive both the new car and my old car back to my house since my family had to go back home earlier. All in all, an absolutely excellent experience with Stas and I would definitely recommend him to all my friends. More

Great service !! Calvin Purnell provided me wit great service. They are good with each service and provided me with the best deal. I'm so happy I came there today ! Calvin Purnell provided me wit great service. They are good with each service and provided me with the best deal. I'm so happy I came there today ! More