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Heritage Toyota Catonsville

Baltimore, MD

4.5
1,598 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,598 reviews

July 12, 2025

Brittany Alexander ! Goes above and beyond ! I highly recommend this dealership for all your needs! More

by Mcdonough3017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Alexander
July 11, 2025

Alexandra was knowledgeable and helpful in handling our car rental. She was responsive and easy to work with. Thank you! More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Heritage Toyota Catonsville responded

Kelsey, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2025

This dealership is very slimy. Be careful purchasing here. They breached our contract. They sold me grand highlander hybrid, i put 5k down and signed everything. Later they told me More

by Lo.joshrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristan Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Brioso
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

When negotiating he had said that I would be able to get my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting lea More

by Raven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Hansbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hammer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Ndiaye
Jul 10, 2025 -

Heritage Toyota Catonsville responded

Hello Raven, we are so disappointed to learn of this situation you have described. Please reach out our Store Manager, Cristan Taylor at ctaylor@mileone.com or 410.818.2108 and we will work with you personally in rectifying the issues you experienced.

July 02, 2025

This employee needs some training. He doesn’t understand xxxx about cars.He needs to understand the customer needs More

by Xxx
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hindol Das
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monir Chowdhury
Jul 10, 2025 -

Heritage Toyota Catonsville responded

Hi, we appreciate you taking the time to leave this review. If you would like to discuss your experience in more detail, please give us a call at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Store Manager, Cristan Taylor, ctaylor@mileone.com, 410.818.2108

July 02, 2025

Place was nice but the sales associate was creepy. He was pervert and he was not professional More

by V
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hindol Das
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Heritage Toyota Catonsville responded

Hi, we appreciate you taking the time to leave this review. If you would like to discuss your experience in more detail, please give us a call at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Store Manager, Cristan Taylor, ctaylor@mileone.com, 410.818.2108

July 02, 2025

Derrick was easy to talk to and was very helpful throughout the process. Would definitely buy another vehicle from Heritage in the future. Thanks, Derrick! More

by elewis5186
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

July 01, 2025

He is very knowledgeable and professional. He goes beyond and above for his customers. He is also very warm and friendly More

by Tsiicarine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2025

Great character and good in communication. Best deals on every car you’ll ever want More

by Kingsly Junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2025

Professional and willing to work with client to resolve issues and concerns prior to finalizing the vehicle sale! More

by saigonjoe
Recommend Dealer
Yes
Employees Worked With
Eric Hammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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