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Heritage Toyota Catonsville
Baltimore, MD
1,212 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,212 reviews
August 19, 2022
Michael was very knowledgeable of Toyota services, Venza features, and the purchase process. He responded to all our questions directly and openly. features, and the purchase process. He responded to all our questions directly and openly. More
by wayne.mackenzie
Employees Worked With
Helpful August 17, 2022
Probably the quickest time I spend in a car dealership. The process went smooth from start to finish and I was able to a vehicle that fitted my need. The process went smooth from start to finish and I was able to a vehicle that fitted my need. More
by mkubek34
August 13, 2022
Calvin was expedient, knowledgeable, with a smile, helping me with my purchase. He is wonderful helping me with my purchase. He is wonderful More
by Deehardesty
August 12, 2022
We had a great service - friendly and professional agents. Would highly recommend others without hesitation. agents. Would highly recommend others without hesitation. More
by Egbe
Employees Worked With
August 02, 2022
Michael was such a pleasure to deal with. He was attentive to the car I want and was honest about the situation the car market is in now. He could have tried to convince me to buy another car He was attentive to the car I want and was honest about the situation the car market is in now. He could have tried to convince me to buy another car to make money but he didn't. Gave us a lot of his time without pressure and continued to help me look for a car even though it was difficult. Even when I had bought a car from another dealership, he was happy for me and was still willing to help out. Buying a car is not so intimidating with Michael Bay by your side! More
by bodangers
Employees Worked With
July 30, 2022
The dealership was helpful in making the deal happen - very communicative. Jason was especially helpful - he went out of his way to drive to our home and then drive us back to the dealership, which made a very communicative. Jason was especially helpful - he went out of his way to drive to our home and then drive us back to the dealership, which made all the difference with our newborn at home. The only thing that was unclear was why we needed to complete loan application paperwork even though we weren’t financing through Toyota. More
by Grahamreynold
Employees Worked With
July 29, 2022
Mr Parnell is professional he is honest and knowledgeable he is on time and very personable. Mr. Nuco was excellent. I would like to suggest that you inform mr nuco about the GAP and cancellation form fo he is on time and very personable. Mr. Nuco was excellent. I would like to suggest that you inform mr nuco about the GAP and cancellation form for my old car. He sent me home to call and cancel myself and I went to Jerry's toyota and Mr Ray in Finance explained to me that Mr. Nuco should have completed that form for me. Mr Ray was nice enough to complete the cancellation form for me. More
by love2dance4god
July 27, 2022
Mr. Calvin was very nice and efficient.Mr. Calvin really took the time to assist me with purchasing a vehicle.I am very Happy and Satisfied.. took the time to assist me with purchasing a vehicle.I am very Happy and Satisfied.. More
by Dimples3620
Employees Worked With
July 26, 2022
Only 5 stars? Where's 10? Jason knows his products inside and out. Even in current times he has every package option and feature memorized, how does he do it? He t Where's 10? Jason knows his products inside and out. Even in current times he has every package option and feature memorized, how does he do it? He took care of me from looking to buying and even beyond More
by Tutankamonga
July 26, 2022
Very happy with my new car! I waited a long time but it finally got here! The staff here is knowledgeable and friendly. Normal car dealers are pushy and try and force you to buy I waited a long time but it finally got here! The staff here is knowledgeable and friendly. Normal car dealers are pushy and try and force you to buy. NOT HERE! My salesperson Tyler let me take my time and pick what I wanted not what they wanted. Even the sales manager, Dustin Smith presented me with every option he could to help me. Thank you so much! See you for my first oil change! More
by SammyS920
