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Heritage Toyota Catonsville
Baltimore, MD
1,453 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,453 reviews
February 16, 2024
This is the first vehicle I've purchased in over a decade and Trey made it a pleasant experience for me. He was very attentive to my wants and needs for a new car. He also took the time to explain everythi and Trey made it a pleasant experience for me. He was very attentive to my wants and needs for a new car. He also took the time to explain everything in detail. I appreciate doing business with him. I will recommend him to anyone looking to purchase a new car. More
by Bryant C.
Helpful February 14, 2024
This is the 4th vehicle I bought from Mr. Akinola. He is awesome. Always listen and have me all the attention. He never rushed me through the process. Akinola. He is awesome. Always listen and have me all the attention. He never rushed me through the process. More
by faithsolosunny
Employees Worked With
February 08, 2024
He was really helpful and it was great doing business with him. Really nice guy! with him. Really nice guy! More
by akashale007
Employees Worked With
February 07, 2024
I recently purchased a new SUV from Tyler Day at Heritage Toyota (Catonsville, Maryland) and give both Tyler and Heritage a five-star rating. From our initial contact, through-out the information gathering Toyota (Catonsville, Maryland) and give both Tyler and Heritage a five-star rating. From our initial contact, through-out the information gathering and sales process, Tyler provided top-notch customer service. This included Tyler gaining an understanding of the requests and requirements that I had in my search for a new vehicle, as well as Tyler sharing his knowledge and experience that assisted in finding a vehicle to match my needs. In addition, Tyler’s honesty, integrity, and positive demeanor stood out and were greatly appreciated during my purchase. Due to Tyler’s helpful and straight-forward approach, I fully understood and received all that was requested and agreed upon. Based on my recent purchase experience, it is also notable that Tyler’s natural customer service qualities extended beyond the purchase of the new car and included his assistance with future service related questions, applications setup, plate installation, etc. In summary, I would highly recommend Tyler and Heritage Toyota be considered to assist in a search for a new car or related car needs. Respectfully, Mark M. More
by mark.outdoorsmore
Employees Worked With
January 31, 2024
Monir has been very helpful great customer service. I recommend him to get excellent service from Heritage Toyota Catonsville I recommend him to get excellent service from Heritage Toyota Catonsville More
by JayD
Employees Worked With
January 26, 2024
The best sales associate this is my first time buying car and I had a great experience with James. and I had a great experience with James. More
by Zyshawn
Employees Worked With
January 25, 2024
Calvin is extremely customer oriented, friendly and efficient. He worked diligently to find what we wanted. efficient. He worked diligently to find what we wanted. More
by Missmooz
Employees Worked With
January 16, 2024
Heritage is a pleasure to do business and very accommodating. Dealership is clean, comfortable and professional. accommodating. Dealership is clean, comfortable and professional. More
by sticklermichael
Employees Worked With
January 09, 2024
The service center here is absolute trash. My wife has gotten service plans snuck onto her bill for oil changes twice in the last year. This never happens when I go to pay. I went in this even My wife has gotten service plans snuck onto her bill for oil changes twice in the last year. This never happens when I go to pay. I went in this evening to cancel it the same day and now I have to chase down Toyota Financial Services to fix them ripping us off. We've put up with them being awful for the last several years since they are near our house but I'd rather drive literally anywhere than set foot in this business ever again. We bought a Rav4 from here as well and that experience wasn't good either with them quoting us a lower rate than our credit union and then baiting and switching the rate wasting hours of our time. Shame on us for continuing to go here out of convenience. It won't happen ever again. More
by PSJ
Employees Worked With
Maggie Popham
