Heritage Toyota Catonsville - Service Center

Service I received excellent service the moment I pulled into the service accommodation area. My service representative Crystal Pierre & the young lady whom I received excellent service the moment I pulled into the service accommodation area. My service representative Crystal Pierre & the young lady whom she referred to as her roommate were very courteous, professional & knowledgeable. In addition, I had the grand opportunity to greet my favorite salesman Calvin Parnell, Sr. !!! More

Excellent Service - Toyota Sienna Received great service! Robin was wonderful and helped to make my experience at Heritage Toyota a pleasant one! Will be returning in the future for Received great service! Robin was wonderful and helped to make my experience at Heritage Toyota a pleasant one! Will be returning in the future for any service I may need. More

Robin Yokum & staff are the Best!! I have always appreciated the top notch service i have received from Robin Yokum & the staff at Heritage Toyota of Catonsville service department. I a I have always appreciated the top notch service i have received from Robin Yokum & the staff at Heritage Toyota of Catonsville service department. I also have been pleased with the sales experience with Tyler Day. Everyone truly cares about my complete satisfaction! More

Service I had the choice to use Heritage Toyota for service and was pleased with my experience today. Dan made sure my service was completed on time for me t I had the choice to use Heritage Toyota for service and was pleased with my experience today. Dan made sure my service was completed on time for me to meet my other important appointment on time. Thanks Dan! More

Wonderful services Dan was wonderful. His knowledge of my car help me to better understanding my problem and the best way to solved my problem. Wonderful customer servic Dan was wonderful. His knowledge of my car help me to better understanding my problem and the best way to solved my problem. Wonderful customer service!!!! More

The Best My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real co My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real condition of my car. My car is over 12 years old and kind a high mileages. He was explained me very well what should I have done with this service time before processed. Everything was OK.The service was done early than the estimated time. Thank you Mr. Dan. More

Fast and Friendly Service I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led to complications when I went in for my "appointment" at 7am this morning. Dan, who was at the counter, helped me get my oil change within and hour without an official appointment. He was helpful and rushed my service because of my work schedule. Thank you for the spectacular service. More

Long Journey I had an unexpected issue that landed my vehicle in the shop for 20 days. From start to finish, I was kept abreast of everything. Heritage Toyota too I had an unexpected issue that landed my vehicle in the shop for 20 days. From start to finish, I was kept abreast of everything. Heritage Toyota took great care of my vehicle ensuring that I received it back safe. Dan had it washed twice so that I could ride out with pride. Thank you very much Heritage Toyota service team for all the hard work. More

Kudos The service advisor, Mr. Robert Masiulis, was pleasant, accommodating and very attentive to detail.. He took care of my car’s need. And gave me a cl The service advisor, Mr. Robert Masiulis, was pleasant, accommodating and very attentive to detail.. He took care of my car’s need. And gave me a close estimate of how long it would take for the wait and he delivered. Ron Filling made my appointment happen by letting me in despite a fully booked morning since he heard from me that it was my only day off before I get out of town. Dr. Laurel Yap More

Great Service This was my first time using the service center. Service reps provided excellent service. In and out in no time. It made up for the distatance I tra This was my first time using the service center. Service reps provided excellent service. In and out in no time. It made up for the distatance I traveled. More