Heritage Toyota Catonsville - Service Center

Summary Robin is the BEST employee of your organization that I have ever dealt with. She is a great “face” of your dealership and a great spokesperson. She is Robin is the BEST employee of your organization that I have ever dealt with. She is a great “face” of your dealership and a great spokesperson. She is friendly, helpful, courteous and “on top of things. “ She is the best in the business. I am grateful for her and to her. More

I got wonderful service I recommend Catonsville heritage Toyota service center, their job is excellent, their price are reasonable, The adviser who work on front desk , he i I recommend Catonsville heritage Toyota service center, their job is excellent, their price are reasonable, The adviser who work on front desk , he is professional and treated me very well More

Customer Service Customer service is very important to me. Chuck McMurray did a very good job addressing our service needs. He provides great communication, which is o Customer service is very important to me. Chuck McMurray did a very good job addressing our service needs. He provides great communication, which is one of the reasons we return and request him specifically. He is very informative and willing to go out of his way to deliver the best customer service possible. More

Respect This was shown from the time you walked in till the time you left. Non of the employees seemed to frown about anything. Friendly atmosphere. This was shown from the time you walked in till the time you left. Non of the employees seemed to frown about anything. Friendly atmosphere. More

Recalled for air bags. Excellent service provided especially Luis Asturias. Knowledge and courteous. Today they wash our car and dry it. Last time we were there, they gav Excellent service provided especially Luis Asturias. Knowledge and courteous. Today they wash our car and dry it. Last time we were there, they gave us the car wet but this time it was dry. We are very happy with the service. More

Toyota heritage catsonville They are best with there work and all the advisors are very nice and mr luis is really a great they doing their job perfectly They are best with there work and all the advisors are very nice and mr luis is really a great they doing their job perfectly More

Check oil leaking I brought the our rav 4 in to get a oil leak checked out . The transmission was replaced in January and I was concerned about the the leak. They said I brought the our rav 4 in to get a oil leak checked out . The transmission was replaced in January and I was concerned about the the leak. They said the oil was overfull . That’s why it was leaking. They said it was corrected by taking fluid out to the proper level. More

Oil and fluid change Today went very smooth from start to finish! Chuck my service advisor was extremely helpful and very personable. My vehicle was service in a reasonab Today went very smooth from start to finish! Chuck my service advisor was extremely helpful and very personable. My vehicle was service in a reasonable time and I was notified as soon as it was completed. More

Efficient as always Service agent was efficient and transparent about procedures (and cost) to be performed to determine and fix cause of three warning lights. Two-hour j Service agent was efficient and transparent about procedures (and cost) to be performed to determine and fix cause of three warning lights. Two-hour job. More

Great customer service Robin Yokum my service person was awesome. She keep me well informed on what was going on with my vehicle and the work was completed in a timely mann Robin Yokum my service person was awesome. She keep me well informed on what was going on with my vehicle and the work was completed in a timely manner. More