Heritage Toyota Owings Mills

Great experience! This was my first time to buy a car. As a first timer, I really have a hard time the fact that I have no idea about it but Carlos really helped us. He This was my first time to buy a car. As a first timer, I really have a hard time the fact that I have no idea about it but Carlos really helped us. He is very accommodating and patient. He is very friendly. While waiting, he makes us comfortable. He is not just a sales agent but an excellent agent who really cares for his customer. He is not after of persuading you to buy a car but more of the customer's satisfaction. Great job Carlos and keep it up. More

Great experience The entire experience (start to finish) at Heritage Toyota/Owings Mills could not have been better. Friendly atmosphere and our Sales Specialist/Lev The entire experience (start to finish) at Heritage Toyota/Owings Mills could not have been better. Friendly atmosphere and our Sales Specialist/Levi Lafferty could not have been more accommodating. He is very knowledgeable and professional. We have purchased several Toyota's from numerous dealerships in the MD/VA area over the last 10 years and this was the best car buying experience we have ever had. 2nd to none. We will return to Heritage Toyota/Owings Mills on our next purchase. Thanks to Levi and the rest of the staff. More

Great Service from Carlos! Awesome and friendly service from Carlos Subido at Heritage Toyota of Owings Mills. I got the car I wanted. Carlos was patient and accommodating. He w Awesome and friendly service from Carlos Subido at Heritage Toyota of Owings Mills. I got the car I wanted. Carlos was patient and accommodating. He went above and beyond. Thank you, Carlos! More

Above and beyond!! Carlos was very patient and applied no pressure when we were looking for a new car. He then spent extra time going over every little detail (there are Carlos was very patient and applied no pressure when we were looking for a new car. He then spent extra time going over every little detail (there are so many) when we picked up our new RAV4. He has also been very responsive to every question we have had since the purchase. Couldn't be nicer. More

Great service. Great service from Carlos at Heritage Toyota of Owings Mills. I got the car I wanted at the price I was willing to pay. Carlos was attentative, pati Great service from Carlos at Heritage Toyota of Owings Mills. I got the car I wanted at the price I was willing to pay. Carlos was attentative, patient and accommodating. He went above and beyond. Thank you, Carlos! More

Excellent Experience I had an excellent experience with Mr.Greene. He has such a lively personality and he is very genuine. I walked out the dealership with the vehicle I I had an excellent experience with Mr.Greene. He has such a lively personality and he is very genuine. I walked out the dealership with the vehicle I wanted, the price I wanted to pay and great knowledge on Toyota in general. More

"Amazing Customer Service- treats you like family" I walked into Toyota Heritage disoriented, concerned and scared as my old Camry's engine blew up and I knew time has come to upgrade it. As a first ti I walked into Toyota Heritage disoriented, concerned and scared as my old Camry's engine blew up and I knew time has come to upgrade it. As a first time car buyer I wasn't sure what I am looking for other than the fact I am a Camry's girl... The moment I met sales consultant Evon Greene has changed my life for a better. He just asked what kind of car I like and told me to leave everything else for him to take care of. He made me feel at home as he was preparing paper work, always making sure I am ok and understand what is happening. He was very friendly, professional, knowledgeable, and patient. It was such a relief to have him around when choosing vehicle. He made sure I receive the best deal available. Once I picked the car and he finished preparing all the documents he lead me to finance manager Stephanie Thornton who took care of me from there forward. She helped me to close the deal which was quite difficult but she did it. She was kind, supportive and very positive- even though the process was very long and monotonous. She did everything in her power so that I can leave the dealership with the car of my dreams. Evon and Stephanie restored my view on excellent customer service and kindness. I cannot than them enough for all they have done for me. More

Me Encanta!!! Erika was an amazing sales person! She gave me good price and beautiful color on my new Camry. Gracias por todo Erika! I love it😄😄 Erika was an amazing sales person! She gave me good price and beautiful color on my new Camry. Gracias por todo Erika! I love it😄😄 More

Great service great price! Toyota always gives me Excellent service. My family and I love our new Highlander. Thank you Erica and associates for being very professional. I will Toyota always gives me Excellent service. My family and I love our new Highlander. Thank you Erica and associates for being very professional. I will recommend others to this dealership. More

Customer Service I purchased my car last weekend and I am still very happy about my decision. My dealer, Levi Lafferty was a huge help! He made sure I got the car that I purchased my car last weekend and I am still very happy about my decision. My dealer, Levi Lafferty was a huge help! He made sure I got the car that I wanted and made sure before I left I was squared away with everything that needed to be done. He is very knowledgeable, professional, and courteous. I recommend anyone who is looking to purchase a car to go to Heritage Toyota in Owings Mills and ask for Levi! More