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Levi Lafferty

Overview Reviews (97) Inventory (288)

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Levi Lafferty

Sales Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.8

97 Reviews

Overview Reviews (97) Inventory (288)

Dealership Experience

19 yrs, 2 mos

Industry Experience

19 yrs, 2 mos

4.8

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Levi Lafferty

August 29, 2026

Dealership Rating

Employee Rating

April has been wonderful throughout this process. She was informative, warm and professional. Whatever she is getting paid she should get more! She was informative, warm and professional. Whatever she is getting paid she should get more! More

by paulsivak

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, April Cromety

Sep 07, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

August 18, 2026

Dealership Rating

Employee Rating

We really love this Dealership. April is great and the whole team really made the process a great experience. April is great and the whole team really made the process a great experience. More

by jazz7591

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, Walter McDonald, April Cromety, Shandly Blair

Aug 19, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2026

Dealership Rating

Employee Rating

April won our hearts and our business. She gave us the red carpet treatment and is our new go to girl. She gave us the red carpet treatment and is our new go to girl. More

by Bobertbear1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, Walter McDonald, April Cromety

Aug 11, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review and for giving our dealership such a high star rating!

July 30, 2026

Dealership Rating

Employee Rating

April was good to us and we love working with her. Thank you Heritage Toyota Thank you Heritage Toyota More

by Yustuarez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: April Cromety, Tim Cypress

Aug 03, 2026 -

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2026

Dealership Rating

Employee Rating

April was good to us and gave us great service. We like this dealership a lot. We like this dealership a lot. More

by farvarizvi1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, April Cromety

Jul 24, 2026 -

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 18, 2026

Dealership Rating

Employee Rating

We had a great experience with April from start to finish. We recommend her and this dealership. finish. We recommend her and this dealership. More

by JT

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, Walter McDonald, April Cromety

Jul 19, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

July 16, 2026

Dealership Rating

Employee Rating

April is good and did a great job in getting us our new Rav4. Tx Rav4. Tx More

by rajesh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, April Cromety

Jul 18, 2026 -

Heritage Toyota Owings Mills responded

Hello Rajesh, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 11, 2026

Dealership Rating

Employee Rating

Joey’s awesome I will always buy another Toyota from him. Toyota in general are the best car company in the world. Toyota in general are the best car company in the world. More

by Jeffevers

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joey Cheng, Tim Cypress

Jul 13, 2026 -

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2026

Dealership Rating

Employee Rating

I had the best experience with April. I stood her up for about a month, but she followed up with me consistently and I finally showed up on her Monday and still she waited for another 4 I stood her up for about a month, but she followed up with me consistently and I finally showed up on her Monday and still she waited for another 4 days for me to make up my mind and then she delivered me my truck to me 30 mins away. This was the best car buying experience ever! More

by ospinapgllc_at_gmail_com_b2d4c249jf7f91_vetv4599

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Walter McDonald, April Cromety, Tim Cypress

Jun 27, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2026

Dealership Rating

Employee Rating

We really love working with April. We had to order our new 4Runner but she kept us updated every step of the way. We had to order our new 4Runner but she kept us updated every step of the way. More

by Nike

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: April Cromety, Tim Cypress

Jun 22, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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