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Heritage Toyota Owings Mills

Owings Mills, MD

4.8
1,295 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,295 reviews

November 09, 2016

SUPERB!!! JOSH SPENCER!!! My sales experience at Heritage Toyota, with Josh Spencer, on 10/15/16, was AWESOME!!! He was very knowledgeable, courteous, professional, and made my More

by ApostleLadyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Spencer
Nov 09, 2016 -

Heritage Toyota Owings Mills responded

Katrina Walker - Thank you for your encouraging review of Heritage Toyota Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Owings Mills

November 09, 2016

Carlos was a good sales men I got the car I wanted with the sunroof🙌🏽 & low miles & he went above & beyond to drop my nephew off at the airport thank you More

by Lakisha Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
Nov 09, 2016 -

Heritage Toyota Owings Mills responded

Thank you Lakisha Brooks for taking the time to review us! Heritage Toyota Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Lakisha Brooks and have a great day.

November 01, 2016

Wonderful experience! We had a really great experience at Heritage Toyota. Our salesman was Joshua Spencer and he was awesome! Super helpful and informative. We'll definite More

by Jessica B.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Spencer
Nov 04, 2016 -

Heritage Toyota Owings Mills responded

Good afternoon Jessica. Heritage Toyota Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Joshua Spencer was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Jessica for the highly praised review.

October 31, 2016

Professional Workers This is a very professional dealership. The workers are there to get you what you want and work with you through the whole process. I worked with Josh More

by MaDi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Spencer
Nov 04, 2016 -

Heritage Toyota Owings Mills responded

Hello, Heritage Toyota Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Josh Spencer and the team! Thank you again for your review.

October 30, 2016

Great Experience With Erica Danielle Erica Danielle was a great sales person. She was very patient with me & she helped me pick out the best car that was within my budget. I highly recom More

by lrather123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Danielle-Owings Mills
Oct 31, 2016 -

Heritage Toyota Owings Mills responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new Toyota Camry! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

October 29, 2016

Amazing Experience I went in the other day to look at cars and everyone there was so nice and helpful. I worked with Josh Spencer and he was great! He was very patient a More

by StDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Spencer
Oct 31, 2016 -

Heritage Toyota Owings Mills responded

Heritage Toyota Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. We will share your encouraging words with Jason Spencer and the rest of our team. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

October 18, 2016

not good with difficult service problems 2006 Prius H.I.D. headlamp problem-wanted to replace bulbs for $600.- bulbs online from trusted Phillips supplier are $50.- ea! Plus these cars are kn More

by Museition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service, Louis Piero
October 08, 2016

Great Service, Very Professional and truly caring workers I definitely give my experience a 5 star rating. Dwayne Johnson was my sales rep and he helped me through the process and was patient. I could tell fr More

by Richard Milburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Johnson, Stephanie Thornton
Oct 10, 2016 -

Heritage Toyota Owings Mills responded

Hi Richard Milburn. We are glad to hear that you were happy with Dwayne Johnson - that kind of feedback can go a long way. Heritage Toyota Scion Owings Mills appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Toyota Scion Owings Mills.

October 01, 2016

Service Visit turned into the best experience Months ago I brought in my older Camry for some routine service. I was long overdue for a newer model, but vowed to "ride it till the wheels fell off" More

by 1lyfe2live
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : erika Hodge
Oct 03, 2016 -

Heritage Toyota Owings Mills responded

Thanks for the positive feedback! It was our pleasure helping you find the perfect new Toyota that fit your needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials and deals as it would be great to see you again soon. Heritage Toyota Scion Owings Mills would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

September 18, 2016

Great place to buy a toyota Right from the beginning you know you are in the right place to buy a car. Staff is very friendly and professional. My wife and I came here to buy a n More

by VADIM BINDLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Danielle, Erika Danielle
Sep 23, 2016 -

Heritage Toyota Owings Mills responded

Heritage Toyota Scion Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Toyota Corolla. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

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