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Heritage Toyota

S. Burlington, VT

4.9
4,454 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,454 reviews

August 30, 2020

Called on the spur the moment as I was having trouble with the air staying in my tires, they let me come in without an appointment. They checked all the tires and fixed the issue! More

by sharona48c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Aug 31, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that Brandy and our staff were able to diagnose and fix your tire pressure troubles, and that they got you back out on the road quickly! Safe travels!

August 30, 2020

Just bought a new 2020 Toyota Highlander and Chuck Heingartner was the salesman. Very professional and responsive. Wasn't your typical "know it all/pushy" salesman that we have all grown to dislike. More

by BFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Joshua Mannings
Aug 31, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - we are pleased to hear that you enjoyed working with Chuck to find your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

August 28, 2020

Joe was without a doubt the best car salesman I have ever worked with. His knowledge, humor and honesty was second to none. I will return to Joe for my next vehicle hands down. More

by mrabideau2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Aug 31, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe to shop for your new Toyota! We hope your enjoy your new vehicle, and we look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

August 28, 2020

I had the best car buying experience ever. I was in and out of the dealership in less than an hour. I did finance through my own financial institution which saved time. Chucky and Joe were so nice and fast More

by Pawlusiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 28, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you enjoyed working with Chuck and Joe to shop for your new Tundra, and that everything went smoothly when it was time to bring it home. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Tundra, and safe travels!

August 27, 2020

Super friendly and helpful. Jim was a great listener, and sold me exactly what I was looking for at the price I wanted. What more could you ask for. More

by philsnextone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Heritage Toyota responded

Phil, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed working with Jim to shop for your new Toyota, and that the process went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, we hope you enjoy your new Toyota, and safe travels!

August 27, 2020

Prompt and professional describes our service visit. They addressed the complaint , stayed in contact with us, and repaired the truck within the promised time frame (actually the truck was done sooner than p More

by Dave & Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Brandy St. Peter
Aug 28, 2020 -

Heritage Toyota responded

Dave and Lynn, Thank you for taking the time to share your feedback! We are glad to hear that enjoyed working with our staff, and that your appointment went smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

August 26, 2020

Bought my 2009 Toyota Tacoma from Heritage Toyota and I've only had it serviced there because I trust the service team and they have always treated me with the utmost curtesy and understanding when some More

by Mr Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay, Dana Lawrence
Aug 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you have enjoyed your experiences with our service staff, and that they continue to help keep your Tacoma in top shape. We look forward to seeing you and your truck again for your next scheduled maintenance visit, Until then, safe travels!

August 26, 2020

I found everyone was great. They heard my concerns and acted in a timely manner. They explained everything in detail and they were very curtous and my repair was done in a very timely manner. This dealers More

by Fpbaker69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Aug 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you have enjoyed working with Brandy and our staff. We are glad to hear that your recent appointment went smoothly, and that your repairs were completed in a timely fashion. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

August 26, 2020

It was a pleasure to work with Marc Halliday. He made it painless and fairly quick. I never felt pressured and Marc was always able to answer my questions. I highly recommend him. More

by sbutel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Aug 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed working with Marc to shop for your new Toyota, and that the process went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2020

Chuck Heingartner made buying my first vehicle from a dealership seem like a walk in the park! I came and let Chuck know that I was looking just to test drive and not purchase that day and he was incredi More

by Heather Mae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, JT Treichler
Aug 27, 2020 -

Heritage Toyota responded

Heather, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck to shop for your new RAV4, and that the process went smoothly for you! We look forward to seeing you and your new Toyota in the service department for your first scheduled maintenance visit, Until then, enjoy your new RAV4, and safe travels!

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