Other than the long line to check my car in, in the morning, the service was excellent. I brought my 8 year old car in for a recall and asked them to check about a rattle I heard. They did a diagnostic review and removed a heat shield that was rattling, that I didn't need to have replaced. Saved me $100. In addition, they had a couple other recommendations that I asked them to do. Total cost $150.
Shuttle service is the best around. I have cars that have gone to Subaru and Automaster and the shuttle service is much better at Heritage.