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Heritage Toyota
S. Burlington, VT
4,437 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,437 reviews
November 18, 2017
Awesome! Thank you Seth and Emily for everything! Your service rocks! Beyond expectations!! It feels really good to have confidence and trust when you bring Thank you Seth and Emily for everything! Your service rocks! Beyond expectations!! It feels really good to have confidence and trust when you bring your car into a service department. More
by KarenB
Employees Worked With
Seth Tracy
November 16, 2017
Positive, professional, personalized sales I had a very positive experience at Heritage Toyota because of the personalized attention of Derek Blood. Starting with our initial email contact he l I had a very positive experience at Heritage Toyota because of the personalized attention of Derek Blood. Starting with our initial email contact he looked to assure my satisfaction, first discovering if my present car met my needs, to letting me know of deals that were available until there was one that met my expectations. He was always friendly and professional but never aggressive or presumptuous. He looked to see that my new car met my expectations, and helped me to navigate the new options I was unfamiliar with. Working with Derek was pleasure. More
by Laura Wells
Employees Worked With
November 16, 2017
Authentic sales Adam was very helpful. It was easy to explain what I was looking for and what was available to me. I found him and his team to be very authentic. H Adam was very helpful. It was easy to explain what I was looking for and what was available to me. I found him and his team to be very authentic. He answered questions with no hesitation. I walked out feeling happy with my decision to go in. we are all part of one larger community and Adam and his team make you feel that way. More
by NG
November 11, 2017
Wonderful experience I recently worked with josh at heritage Toyota for my first car purchase. It was an AWESOME experience. I was picky, and josh sent me multiple cars to I recently worked with josh at heritage Toyota for my first car purchase. It was an AWESOME experience. I was picky, and josh sent me multiple cars to review postings for. He patiently listened to my feedback and found more and more options. Even when I complained about the color - he didn’t tell me it was trivial, he made sure I only saw options that worked for me. I finally found my dream car and 100% recommend josh!! More
by Meg
Employees Worked With
November 08, 2017
An excellent day The day began meeting a very personable young fellow, Derek, and an excellent finance manager. As a senior citizen, I am very opinionated but I liked The day began meeting a very personable young fellow, Derek, and an excellent finance manager. As a senior citizen, I am very opinionated but I liked the whole deal here. Thanks for a great day. More
by CJGeist
November 07, 2017
Horrible will never recommend this place to anyone All this place cares about is making a sale and they will lie to your face to make a sale with total disreguard for the well being of your family. I d All this place cares about is making a sale and they will lie to your face to make a sale with total disreguard for the well being of your family. I didn't have the vehicle for a month and the whole front end had to be replaced I was told the breaks were fine when in fact they were shot they never cleaned out the glove box after they bought the truck in the glove box I found paper work saying it failed Vermont inspection and part of the reason why it failed was the breaks needed to be replaced yet I was told the breaks were fine they even knew I have a 2 year old child that was going to be riding in a vehicle in that kind of shape. More
by Travis2315
Employees Worked With
November 04, 2017
Engaged, collaborative, proactive and professional Customer driven and savvy, Alex is engaged with his customers, places them first, considers their needs, and demonstrates a service minded focus. Acco Customer driven and savvy, Alex is engaged with his customers, places them first, considers their needs, and demonstrates a service minded focus. Accordingly, he will lead us to repeat business opportunities with Heritage Toyota. More
by Happy customer
Employees Worked With
Heritage Auto
November 03, 2017
Helpful and efficient Our experience with Heritage was great. Alex Bushey is professional, courteous, efficient and helpful. We like Toyota vehicles and will definitely wou Our experience with Heritage was great. Alex Bushey is professional, courteous, efficient and helpful. We like Toyota vehicles and will definitely would return to Heritage. More
by Gman
Employees Worked With
Heritage Auto
November 03, 2017
Fast, customer-driven and courteous service Salesman Jason Dillon (and team) did a great job on short notice helping me to find a car that satisfied my criteria. They had my new car ready for m Salesman Jason Dillon (and team) did a great job on short notice helping me to find a car that satisfied my criteria. They had my new car ready for me to drive off in within a week. His approach was customer-driven, considerate of my choices and courteous working with me (I did my homework online before coming in to the dealership) both in person and over the phone. I highly recommend shopping at Heritage Toyota dealership. Thank you, Jason and gentlemen! More
by Cheryl Van Epps
Employees Worked With
Jason Dillon, Nick McCarthy
November 03, 2017
Great reception at entry bay For 7:00am on a Friday morning my reception person was all smiles and presented a very cheerful mood - making me feel welcomed despite I had no schedu For 7:00am on a Friday morning my reception person was all smiles and presented a very cheerful mood - making me feel welcomed despite I had no scheduled appointment. I needed an overdue inspection done. In addition they were able to fulfill a service request of an oil/filter change. They also did an all points inspection, including tire tread depth measurements. I was in and out within an hour and a half! And the price was right. Great service. More
by Gatorade Tiger
Employees Worked With
Ryan Allen
