Heritage Toyota

Personalized Service Bought a new 2015 Prius a few months ago and have been more than happy with the car and the service. I worked with Chuck to narrow down the type of ca Bought a new 2015 Prius a few months ago and have been more than happy with the car and the service. I worked with Chuck to narrow down the type of car I wanted by helping me define my priorities. I have been impressed with the timely follow up to questions and the genuine helpfulness around my car purchase. Would definitely use Heritage again in the future and feel very confident recommending this dealership to family and friends. More

I needed to stay in a certain price range . I am on disability and needed a dependable car and a payment I could afford. My Sales person Phil made it happen and the service was excellent. I am on disability and needed a dependable car and a payment I could afford. My Sales person Phil made it happen and the service was excellent. More

Working for the Customer I was in the market for a used car but only had a limited budget. When working with Chuck, it was clear from the beginning that he listened to my need I was in the market for a used car but only had a limited budget. When working with Chuck, it was clear from the beginning that he listened to my needs and concerns about buying used and was able to find us a clean, lower mileage Toyota Matrix. He went above and beyond working with the service department making sure that the car was in great shape before he turned it over. I also must send out kudos to the Service Department, like Chuck, they too were very responsive to the customers needs. I have already mentioned Chuck and Heritage to other friends. Thanks much for making it easy! More

Service This was my first time with Heritage Toyota Scion (I am a longtime customer of White River Toyota, but my records could not be accessed). I had two ve This was my first time with Heritage Toyota Scion (I am a longtime customer of White River Toyota, but my records could not be accessed). I had two vehicles to be serviced (over two days) and was lucky enough to have Amber take care of me both times. She is personable, friendly, and right on the ball. If she is typical of this branch's Service Department, I will be back as I was very impressed with her. On another note, if it is possible, I recommend your computers be upgraded so they can access information from White River Toyota. After all, both dealerships are part of Heritage and this would be a great time saver for all. More

Recent purchase at Heritage Toyota Scion I recently purchased a used truck from Heritage. Jason listened to what I was looking for, and he was never slick or pushy. He seemed to genuinely c I recently purchased a used truck from Heritage. Jason listened to what I was looking for, and he was never slick or pushy. He seemed to genuinely care about my needs, and he treated me with courtesy and respect. I am very happy with my 2013 Toyota Tacoma, and I am pleased with how painless the experience at Heritage was. More

Great dealership! I use the service department at Heritage. They do my oil changes while I wait. They have a great waiting area with tons of Amenities. I love the qu I use the service department at Heritage. They do my oil changes while I wait. They have a great waiting area with tons of Amenities. I love the quiet room. I appreciate how the service rep always tells me exactly what they are going to do and checks in with me about anything before they do the work. Everyone is nice and the heater service bay is a treat in the winter. I've had oil changes, brake work, transmission line work and a number of potential issues investigated. I never feel like they try to oversell me and I don't feel pressured into buying air filters from them or anything like that. Great place. The service app on the website is great as well. So easy to schedule service. You can use the chat to check in on stuff as well and it's much easier than calling. More

Best sales person I have ever dealt with at a car dealership Laz was very knowledgeable, friendly, good appearing, and made me feel comfortable, worked with us and his boss to get the price where I could afford Laz was very knowledgeable, friendly, good appearing, and made me feel comfortable, worked with us and his boss to get the price where I could afford the car. He was very thorough in explaining all the functions of the car and answering our questions. He was very pleasant. I would recommend him to anyone looking for a salesperson! More

Happy customer..! I've always been very satisfied with doing business with Heritage that's why I keep going back. I have also referred friends to them and they have bec I've always been very satisfied with doing business with Heritage that's why I keep going back. I have also referred friends to them and they have become customers of Heritage. More

Best Long Distance Relationship Ever My husband and I recently bought a used Toyota Tundra. To do so, we traded in an older model Tacoma to help offset the cost. Firstly, Mr. Phil Devoid My husband and I recently bought a used Toyota Tundra. To do so, we traded in an older model Tacoma to help offset the cost. Firstly, Mr. Phil Devoid gave us an excellent trade-in value. We searched everywhere for someone to give us what we felt we deserved for it, and he met that price easily. Secondly, we drove all the way from Potsdam, New York, to make the trade/purchase and we literally drove out with the new truck on the same day. What we found most incredible, however, was how Heritage handled the next issue. We noticed a repair that needed to be done within the first week of purchase. Nervous, because we were three hours away, we weren't sure how to proceed. Once again, Heritage went above and beyond to send a driver with a 'loaner' car to our home so he could drive our truck back for repair. Within days, our truck was back again, at no cost or time to us at all. I can't rave enough about this whole experience and truly feel that a trip to Heritage Toyota is worth it in every way. More

flat tire x 3 I had a flat tire a week ago last Friday. Took it in to Heritage on Saturday and, after a wait, they repaired it (I didn't have an app't so they fit m I had a flat tire a week ago last Friday. Took it in to Heritage on Saturday and, after a wait, they repaired it (I didn't have an app't so they fit me in). On Monday it was flat again.My partner took it in this time and, after waiting 3 hours, it was repaired again. They told him the person who fixed it on Saturday had not done it correctly. Then on this Saturday it was flat again. I was not happy. These were expensive tires, purchased from Heritage about a year ago. I went to Heritage again that morning. A young person named Dana in the Service Dep't was great. I told her my saga and she went right to her shop manager who himself took my car, checked out the tire, and said it needed to be replaced. So that's what we did. He and Dana were both very responsive and helpful - and they fit me right in even though it was a busy day. More