Heritage Toyota

My Business was Valued Everyone knows buying a vehicle is more than just purchasing a product. There is emotion attached. We spend our lives in our vehicles and it's probabl Everyone knows buying a vehicle is more than just purchasing a product. There is emotion attached. We spend our lives in our vehicles and it's probably one of the most important purchases we can make. Marc understands this and I believe he did everything he could to understand exactly what I wanted- and not what the dealership wanted. Attentive, honest, knowledgeable, genuine, friendly, are just a few words I would use to describe Marc. He took the time to find the Tacoma that I wanted and that meant ordering it direct from the factory. He didn't push me to settle for a model that was on the lot, or one that he could find. I don't feel like profit was his motivator. Honestly, I had a so-so experience at Heritage about a year and a half before (other sales person), and I believe Marc made it his mission to keep my business and valued my return business. The work he did with me ensured my return business in the future. And finally, I got such a good deal, I hope he earned enough to make it worth his time! Who has ever left a dealership thinking that??? I will recommend Marc to anyone looking for a Toyota. Thanks Marc! More

Jason really listened and pleasure to work with Jason took the time to listen and understand what we were looking for. Deeply appreciated his professional, no nonsense, straightforward approach. He Jason took the time to listen and understand what we were looking for. Deeply appreciated his professional, no nonsense, straightforward approach. He helped ensure the process was as streamlined without a lot of back and forth. Very personable and easy to deal with. He over delivered by getting the car we had worked out a few days earlier than promised with all the right details! Thanks, Jason! More

Amazing customer support. After looking for a truck for 3 1/2 years, the team at Heritage Toyota made it happen. Best experience buying a used vehicle ever. I will be back. Tha After looking for a truck for 3 1/2 years, the team at Heritage Toyota made it happen. Best experience buying a used vehicle ever. I will be back. Thanks. More

Thanks, Chuck By far the most helpful car salesman I dealt with throughout the entire process. Chuck was always eager to help and provided exactly the information I By far the most helpful car salesman I dealt with throughout the entire process. Chuck was always eager to help and provided exactly the information I needed (and more) - he was one of the main reasons why I was able to lease my new Toyota painlessly. Thanks again, Chuck! More

Another Nice Experience After being very pleased when my daughter brought her car from Heritage and Chuck Heingartner, I called Chuck and asked him to be on the look-out for After being very pleased when my daughter brought her car from Heritage and Chuck Heingartner, I called Chuck and asked him to be on the look-out for a specific used car. Chuck found the exact car we wanted and at a fair price. Chuck builds relationships and has many returning customers. The dealership treats the customers with respect and I never feel pressured to buy optional coverages or other items. Every part of the process is clear and explained. Our family's experience with the service department is also first-rate. We highly recommend Heritage and Chuck, not to mention a shout-out to Nick in Financing. I am sure we will purchase our next vehicle from Heritage. More

Very helpful and great in survice. This is my first experience with heritage toyota. I went to check the used car with friend in the morning. Patrick came to help to show me many used c This is my first experience with heritage toyota. I went to check the used car with friend in the morning. Patrick came to help to show me many used car. I still didn't make decision until afternoon I went back. He shows me 3-4 more car then I decided to buy. He help me all about the paper and check my credit until finished the finance. It's not that long to do everything. Thanks everyone to help me buying a good car. More

Helpful and friendly We had a good experience at Heritage Toyota. Patrick was great, helped us with a few test drives. At first we were not looking to buy right away, bu We had a good experience at Heritage Toyota. Patrick was great, helped us with a few test drives. At first we were not looking to buy right away, but when that changed he stayed in contact while we looked at our options. Negotiations were good, at first we didn't see quite Eye to eye, but when I told him what our bottom line was Heritage meet it and did so while getting our car from another dealer. The only negative was on the day we picked up they were very busy which meant we had to wait a few hours to sign papers. But to be fair he did call that afternoon to warn us that they were slammed. Christine was great, very friendly and helpful. Found that we could save a few more dollars by taking the rebate over the financing deal. I thought the extended warranty was a little overpriced but we still wanted it. I look forward to working with Patrick and Christine again with another vehicle! More

Thanks Chuck Chuck was a pleasure to work with. I walked in knowing what I wanted but he helped to facilitate and get it all done in the same day and I couldn't be Chuck was a pleasure to work with. I walked in knowing what I wanted but he helped to facilitate and get it all done in the same day and I couldn't be happier with my new vehicle. I appreciate all the little details (picked me up from lease drop off, bluetooth help etc) to finish the job thoroughly and professionally. Thank you Chuck and Heritage Toyota. More

Heritage and Eleni are top-notch I walked into the dealership to see what my options were as the end of my lease was approaching. I had done my research online and knew the exact vehi I walked into the dealership to see what my options were as the end of my lease was approaching. I had done my research online and knew the exact vehicle I wanted to move into. I worked with Eleni, and I have to say, she is amazing! She got me the payment I requested, the mileage per year I needed, and the exact car I had seen online. Not only that, she got me in and out so fast I couldn't believe it! Start to finish was 2 hours, and the best part was that she invited my dog to come inside and go through the process with us. Eleni is very knowledgable and showed me every aspect of my new car, even pairing my phone to the car. The process was fast, easy, and fun! I will request Eleni going forward, and specifically this summer when my husbands Tacoma will be traded in. Eleni, THANK YOU!! You surpassed all of my expectations. It's very apparent you love what you do. More

Simple and great customer service! My husband and I came in to look at a RAV4 at the end of our lease for our Corolla. Despite loving our Corolla, the RAV4 Patrick picked out was perfec My husband and I came in to look at a RAV4 at the end of our lease for our Corolla. Despite loving our Corolla, the RAV4 Patrick picked out was perfect! Patrick was great! He was super knowledgable and explained everything very clearly. He even pointed out a great promotion for grad students. There was no pressure and we left with a brand new RAV4. We're extremely happy with the experience we had at Heritage! More