"Great cars. Great service."
I just purchased my 2nd 4Runner at Heritage Toyota. The 1st was back in 2004, and it went in for every maintenance service, also to Heritage, from the day it was delivered until the day I traded it in, last week, for a new one. Particular kudos to Ryan (in Service), as well as their technicians/Sevice for keeping my last one in such great shape for 14 years, and to Roger Patterson (Sales) who made the purchasing experience for my new 4Runner a pleasant and educative one.
"Another GREAT Experience!"
After searching for many months, Casey helped to find 'the ONE'. Helpful without being over powering, personable and caring, I'm glad he is part of the H-team!
- Sue Schein
I wouldn't be buying a Toyota were it not for Roger. He is a kind and friendly and very knowledge able man, and put on no pressure whatsoever. Yet, he knew exact,y what info would be helpful for me to know, and which purchase options, and how to guide me to making a choice of new vehicle I feel very solid about. He was also generous with his time, and attention, and made the whole situation, which could have felt stressful or traumatic, into one that was enjoyable, and smooth, and easy. At no point did he hustle, or 'sell', and that felt exactly right.
"Great experience working with Roger Patterson!"
- C. F.
Roger Patterson provided excellent service. He was extremely helpful and did everything he could to help us get the car and the deal that was best for us, even answering questions on his own time. He turned what could be a stressful experience into one where we could relax and enjoy our time at the dealership. He is kind and sincere.
Sales Manager Megan Terry was very helpful as well, connecting us with Roger and also helping us get a good deal.
A special shout out in regards to Heritage's finance department. Isn't that the part of buying a car we all usually dread?! Well, dread no more. Make sure you sit with Beth Grady at Heritage Toyota. She is smart, personable, knowledgeable, and wonderful to work with. She took our least favorite part of buying a car and made it enjoyable. She's amazing.
"Another Fantastic Experience! All I wanted and MORE!"
Roger was personable, knew the vehicle and what it had to offer. I did not feel pressured and had the entire deal completed so quickly and without issue. My trade-in was dealt with satisfactorily. Andy and Christine worked hard to meet my price point! My second vehicle here and I would recommend and return! The product runs on and on!
"Roger Patterson Rocks!"
- Louise Lynch
He was able to get me the deal I was looking for with the least amount of waiting I have ever had to do at a dealership. Travis Green was also very efficient.
"Sense of Humor "
Beth was very professional and got the job done quickly. She is a people person and seems very honest on what was best for us and our vehicle.
It was very easy to contact Roger by phone and email. He was very pleasant and we both felt comfortable talking with him. He was very knowledgeable on the vehicle we purchased and we would recommend him to our friends.
Ryan made use feel important and like family.
The whole experience was awesome and friendly. We would recommend Heritage to anyone.
- P. Fleury
This was the second vehicle that I purchased with Heritage in the last 5 years. Our visit was just to look around and see what was available, didn't plan on purchasing one that day but we did. Roger was great in getting me into my New Rav4 SE. Thanks again Roger!
Also want to Thank Jeff O'Meara and good luck in your New Adventure..
Other Employees Tagged:
Roger Patterson was great to work with during the purchase of our new 4Runner. He is very knowledgeable about all the models and we never felt pressured.
It was a pleasure to work with a professional.
Regards, Jim and Cathy
"Great experience! "
We recently purchased a Toyota 4runner and had a fabulous experience. Both Megan and Roger were a pleasure to work with. They listened to our needs and wants and were able to find us a vehicle we were looking for with everything we needed plus much more and come up with a price that fit our budget. We never once felt pressured. The service was above and beyond our expectations! Thanks for everything to both of you!