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Heritage Toyota

S. Burlington, VT

4.9
4,859 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,859 reviews

May 01, 2016

No Hassle No Pressure Working with Rob and Travis was very straight forward. Rob found the truck I was looking for and kept me up to date on its arrival. One of the easie More

by Shop27
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
May 03, 2016 -

Heritage Toyota responded

That's so nice to hear! We appreciate you posting. Glad you enjoyed working with Rob & Travis. Thank you for choosing Heritage. Nora Krom Customer Relations Specialist Heritage Automotive.

April 30, 2016

Very helpful and truthful I worked with Chuck at Heritage Toyota and I have to say that there are no complaints here. Chuck has sold many cars to my family already and he is re More

by Michael.domey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Chuck Heingartner
May 03, 2016 -

Heritage Toyota responded

Michael, Thank you for your kind words about Chuck and Travis. I'm glad to hear that they provided such a stellar purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Amazing as always Megan terry is absolutely amazing, her and Rob proof did an amazing job getting us a great deal and quick and easy service! Hands down will never go a More

by MEGANANMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
May 03, 2016 -

Heritage Toyota responded

Megan & Matt, What a great review! Thank you for your kind words about Megan and Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Easy to love! I love bringing my Carolla for its maintenance appointments! The ease of getting an appointment and driving in is wonderful. Makes going there a breez More

by Maureen 84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 03, 2016 -

Heritage Toyota responded

Maureen, We appreciate you taking the time to post. It's great to hear that you have had such positive experiences with our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Excellent Experience Yesterday we purchased a new Rav4 Hybrid and a certified-used Prius V from Heritage Toyota. From beginning to end, we were treated with respect and wi More

by Happy Hybrids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diamond, Sales, Megan Terry, Chris Vermette, Jon Diamond
May 03, 2016 -

Heritage Toyota responded

It's very nice to hear that you liked working with the Heritage Toyota sales team. Thank you for taking the time to share your experience on DealerRater. Enjoy your new Rav4 and Prius V! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 29, 2016

Car purchase I have been purchasing Toyotas for over 20 years and this purchase was by far the most pleasant. I love my new RAV4. I would work with Angus again. More

by NIKELPIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Apr 29, 2016 -

Heritage Toyota responded

Well, that's great to hear! Thank you for sharing your kind words about Angus on DealerRater. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 27, 2016

Tire change over Went in for my winter tires to be changed over to all seasons. As usual Dana greeted me with a smile. She told me how long to expect to wait for the c More

by Ldybnkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Apr 27, 2016 -

Heritage Toyota responded

I'm sorry, but we can't clone Dana. However, it's great to hear that you had an excellent experience working with her at your last service visit. Thank you for writing such a nice review! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 27, 2016

Great experience Chuck helped us with the purchase of our Rav4 last summer and continued to be in contact to be sure we were satisfied and everything was going as we e More

by Go Giants!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 27, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience on DealerRater. I'm sorry the tires on your Rav4 didn't last, but it's great to hear that Chuck and Ryan could help you out. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 26, 2016

Great Dedication!! Chuck was quick to present our options for lease and made it a very easy process. Chuck and the staff stayed late to make the deal and had the car re More

by Jamm299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Apr 27, 2016 -

Heritage Toyota responded

So nice to hear that you received such great service from Chuck and the rest of the Heritage Toyota Sales Team! Thank you for taking the time to post a review. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2016

Excellent, no-pressure experience My partner and I were pretty apprehensive of the car buying process, especially in a dealership setting. Fortunately, we had the great luck of having More

by Jenny & Liam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 25, 2016 -

Heritage Toyota responded

Jenny & Liam, Thank you for your kind words about Chuck and Christine! I'm glad you enjoyed working with them both. Congrats on the new Prius! Nora Krom Customer Relations Specialist Heritage Automotive Group

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