Heritage Toyota

I came into Heritage Toyota, toying with the idea of trading my car in since it was about time to get a new vehicle. Conor McQuade was the first to greet me as I entered the building. He was understandi trading my car in since it was about time to get a new vehicle. Conor McQuade was the first to greet me as I entered the building. He was understanding, helpful, resourceful, funny, and very knowledgable. This was my first experience dealing with purchasing a car without the help of my family, whose back in NY. Conor made the experience very enjoyable, and when my family got involved towards the end of the deal, he even set their mind at ease with this trade-in decision, the car I chose, and final deal that was made. If more experiences and big decisions as an adult, like this, were easier and more enjoyable, then life would be much better off! Travis helped in explaining the financial side of things, gave his recommendations, and overall was a pleasure to work with. Nick also was very understanding and helpful when it came to the financial progress. I would have to say though, Conor is the best addition to the Heritage, while in general, the Toyota team! He not only has been helpful during the process, but even after purchasing the vehicle! Any questions I had, I was able to call and e-mail him. Some people would be bothered by this after a sale has gone through, but not Conor! It is easy to see his drive, hard work, care, and love for his job, the brand, and the overall customer experience! Thanks for everything Conor- you're the best!! More

I had the most enjoyable experience working with this phenomanal sales team. Every aspect of leasing my car was handled with not only perfect professionalism but also kindness, and respect. My salesman, phenomanal sales team. Every aspect of leasing my car was handled with not only perfect professionalism but also kindness, and respect. My salesman, Conor Mcquade, really walked me through my options and made sure that I had the perfect vehicle, not just for me, but my young family and our budget. He was sincere and never did I feel he was out to make a dollar off of me. He truly cared and when my lease is up I will absolutely be returning to him for future purchases. Larrry Lussier, Conor's mangager was also wonderful and really worked with Conor to help me achieve the best loan. Travis Green helped me with all of my final paper work and again made sure I 100% knew what I was signing. He never rushed me and answered all of my questions. I truly look forward to being a returning customer with these gentlemen! More

This was the third time my family has turned to Heritage Toyota when looking for a new vehicle. The staff are friendly and knowledgeable. Dave Jueneker has been fantastic to work with. He is respectful, Toyota when looking for a new vehicle. The staff are friendly and knowledgeable. Dave Jueneker has been fantastic to work with. He is respectful, professional, and makes the whole process smooth. More

Everyone always thinks that a car salesman is pulling a fast one on them. Well, with being a first time buyer, I was a little nervous about paying too much for my first vehicle. My mother and I researched fast one on them. Well, with being a first time buyer, I was a little nervous about paying too much for my first vehicle. My mother and I researched many different vehicles and visited many different dealerships in VT. Heritage Toyota was by far the BEST! Conor McQuade is not only extremely caring and well-informed about the vehicles; I was also highly impressed by his listening skills and his attention to my wants/needs in a new vehicle. He is overall a remarkable salesperson! Conor and Adam helped get my payments to where I wanted them to be by giving us many different options and really taking the time to explain everything to me and my family. Adam was really wonderful to work with because of his humor and quick pace. I can’t even begin to explain my appreciation to Heritage for giving me a great, first-time buyer experience. Definitely recommend this dealership and salesperson to EVERYONE! THANK YOU! More

Great buying experience - A+ I definitely and highly Great buying experience - A+ I definitely and highly recommend people in New England and upstate New York to make the trip to VT to purchase car! Great buying experience - A+ I definitely and highly recommend people in New England and upstate New York to make the trip to VT to purchase car! More

I have purchased a few trucks in the past from Heritage Toyota. My most recent experience in purchasing a new truck was no exception. That is why I rated my whole experience a "5" meaning GREAT. My sal Toyota. My most recent experience in purchasing a new truck was no exception. That is why I rated my whole experience a "5" meaning GREAT. My sales associate was John Diamond. He was personable and professional making sure I was completely satisfied with my decision. I did not feel pressured at all. His patience in showing me every tacoma model that might fit my needs was remarkable. I test drove a lot! I really appreciated the customer service of all those involved in my truck buying process. So thanks Heritage, and especially John, for making me very happy with my new 2013 Tacoma. More

Ryan Habeck and everyone we interacted with were very helpful. They took the time to explain the process and to help us come to our decision. Thank you! helpful. They took the time to explain the process and to help us come to our decision. Thank you! More

I had the distinct pleasure of having Ryan Habeck handle my car buying experience at Heritage Toyoto. He immediately took the time to get to know my wife and I, garner our thoughts on what we may be intere my car buying experience at Heritage Toyoto. He immediately took the time to get to know my wife and I, garner our thoughts on what we may be interested in and was never pushy or trying to get the process completed before its time. It was once we started looking at vehicles on the lot that I began to witness the epitome of what friendly, honest, professional and knowledgeable Salesmanship is all about. Ryan took the time to explain all the features of the Highlander Limited model to us. Step by step he methodically pointed out things that were only avaliable with this package as compared to the other ones in this particular model. Even after a test drive, we were still able to look at other package models with never being rushed to reach a decision. Any questions we had were answered politely, patiently and in detail. His understanding and clarity in explaining his product totally amazed us. It is hard to fathom that Ryan has been in car sales only six months. Excellent job Ryan! Adam Miller took the time to cover all the details contained in our financial package. He throughly explained the different services available and made a recommendation suitable to our needs. Adam even went the extra mile to get us the best possible price for the items we chose. It was a pleasure to get to know Adam and just another memorable part of our buying experience. Steve Bourgoin was extremely professional as he clearly and in great detail explained the many controls and their operations on our new Highlander. He took the time to answer our many questions never rushing the process and gained our respect for his endearing patience as we were introduced to such a complex system of creature comforts. Steve has without a doubt found his niche at Heritage. Overall, it was a most pleasant experience and relaxed way to buy a vehicle! More

Rich Bettinger was the most personable sales person I have ever met. He was friendly, honest, and went above and beyond to get me the best deal. I have the highest regard for Rich. Steve Bourgoin di have ever met. He was friendly, honest, and went above and beyond to get me the best deal. I have the highest regard for Rich. Steve Bourgoin did an excellent job in going over the controls of my new Camry. He was patient, explained items to our complete satisfaction. He spent about an hour with us. He also showed us the service dept and overall did an excellent job. Tim Baptie explained all the features of our financial packet in great deal. He made recommendations on different packets of the plan but did not push the plans to us. Overall, I had an excellent experience with the Toyota team. More

Conor and Timothy were both very proffesional. We were greated quickly, and our needs were taken care of. Even given the fact that the place is undergoing a major construction project, it very neat and cl greated quickly, and our needs were taken care of. Even given the fact that the place is undergoing a major construction project, it very neat and clean. It appears much planning is going into customer service and ease of doing future business. All the staff seemed pleasant and smiling. More