Heritage Toyota

all was good regarding my recall service. thank-you. Tom was attentive and polite. Promptness and reagards for the distance I had to travel were put into consideration of my recall. was attentive and polite. Promptness and reagards for the distance I had to travel were put into consideration of my recall. More

This is the second Toyota Tacoma we have purchased from this dealer. Have had a positive sales experience both times. Did not feel pressured to "upgrade" and was given all the options up front. Service this dealer. Have had a positive sales experience both times. Did not feel pressured to "upgrade" and was given all the options up front. Service team did a good job getting me a resonable rate on the loan. More

I would definitely recommend Heritage Toyota to my friends. Paul and Mary helped me walk out with a new 2011 Tundra with great customer service. Paul went out of his way to answer all my questions and friends. Paul and Mary helped me walk out with a new 2011 Tundra with great customer service. Paul went out of his way to answer all my questions and Mary helped me get a great rebate I had not known about earlier. This got me a great truck at a good value. Thank you! More

We have been purchasing Toyota vehicles at Heritage for over 20 years and are very pleased with their service. Paul was fantastic to work with - he really made it easy for us and we were treated very fair over 20 years and are very pleased with their service. Paul was fantastic to work with - he really made it easy for us and we were treated very fairly. I would strongly recommend Paul to our friends and neighbors. We drove away in a beautiful 2011 Corolla for a great price and excellent financing... Paul made this happen for us! More

Needed a 60K service on my Lexus (no dealers in VT) and took it to Heritage Toyota given my past experience with them servicing my FJ Cruiser (Excellent). Ray was great, explaining individual items on my took it to Heritage Toyota given my past experience with them servicing my FJ Cruiser (Excellent). Ray was great, explaining individual items on my "Hit List" and reviewing the service I had had requested to be completed. Vehicle was completed in a timely manner and recommendations made were sound. The only issue I experienced was I don't think they took it for a test drive after completing the work. They would have discovered that the newly positioned front tires were way out of balance. I didn't specifically request it so I guess it is partially my fault. I stopped and had the tires checked in Maine and a dealer there added 1.25 oz (LF) and 2.5 oz. (RF) of weights to the front wheels. Other than that, we are a happy camper! More

This dealership is much improved over two years ago. At that time, we felt badgered into an immediate sale, when we were not done shopping. There was none of that this time. The reason we downgraded the s that time, we felt badgered into an immediate sale, when we were not done shopping. There was none of that this time. The reason we downgraded the service from Great to Good was because we did not receive a user's manual, but have called and been promised that one will be mailed to us. More

I purchased my first Toyota from Heritage ten years ago. Today I came home with the latest lease [after 2 others]. I drive 60 miles from NY to So. Burlington Vt to go to this dealership. The sales staff Today I came home with the latest lease [after 2 others]. I drive 60 miles from NY to So. Burlington Vt to go to this dealership. The sales staff and business staff have been great - patient and answering all questions. I have yet to have this car serviced but have been very satisfied in the past. When there was a problem of any kind with the service department, they always worked hard to correct it. I picked this time for a new lease due to a nationwide ad for $159 per mo and $2799 on signing - a great price for a well-loaded Camry LE. When I went to look at the car, there was of course small print but they worked very hard to take a car more expensive than the "ad" and come up with what I had wanted! I like to know what all the "numbers" mean and they were very accommodating. I was very satisfied that I had received all the information to make an informed decision. [I just read in the "terms of use" not to post about experiences past 12 months ago. But in this case I think it is relevant - the reader can decide] More

The price offered by this dealer is $500 above the price I got from another dealer 200 miles away. Nevertheless I chose to buy from them because of the convenience of a local dealer. I have worked with M I got from another dealer 200 miles away. Nevertheless I chose to buy from them because of the convenience of a local dealer. I have worked with Mr. Dave Juenker during the process. He has been very nice and patient with me through out. We kept close contact during and after the buying process and he is still assisting me with technical questions now. I think they can improve on how they sell warranties. I have been asked whether to buy the warranty at the last minute of my purchase. And I said no just to be safe, because I don't have enough information on alternative options. If they had informed me earlier and gave me time to think about it I might have decided to buy it. More

I went into heritage to look for a new vehicle. I was working with larry but it felt more like I was being told what I could afford, what I wanted, and when I could get it. Overall it was a horrible expe working with larry but it felt more like I was being told what I could afford, what I wanted, and when I could get it. Overall it was a horrible experience which left a horrible taste in my mouth. I have never met a dealer whom would actually call a customer a liar to their face but it happened! I don't think this dealership knows what they are doing. BUYER BEWARE! More

I had a wonderful time working with Dave to purchase my new car. He was extremely friendly from the get-go, and was able to extract what I wanted in a car and translate that to a good fit. Dave demonstrate new car. He was extremely friendly from the get-go, and was able to extract what I wanted in a car and translate that to a good fit. Dave demonstrated excellent salesmanship skills, and helped negotiate a fair price for the vehicle. I would thoroughly recommend Dave to a friend if given the chance. More