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Heritage Toyota - Service Center

S. Burlington, VT

4.4
479 Reviews

479 Reviews of Heritage Toyota - Service Center

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July 31, 2017

Professional, thorough and timely This was an excellent service experience. Everything was very professional and fully explained. Would definitely use them again! I appreciated all More

by Mariner7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jul 31, 2017 -

Heritage Toyota responded

That is wonderful to hear! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Routine oil change We've always had great service from patty and Tom, they've never let us down, I highly recommend them. I trust both of them to be honest and solve any More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick, Patti Bowdy
Jul 28, 2017 -

Heritage Toyota responded

Sue, It's very nice of you to recommend Patti & Tom. Wonderful to learn that you have received consistently top notch service from them and the rest of our service department. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2017

Fast and Excellent Service Patti was very professional and helpful. She got the inspection going for my vehicle even though I forgot my insurance card. I was able to access th More

by randall3485
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy
Jul 27, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's fantastic that Patti was so helpful and accommodating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2017

First Time Visit, Will Return Great experience, courteous, efficient, fast, and well done. Telephone personnel, service personnel, even the shuttle bus driver - all were outstandin More

by Kristyna Bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember, but every single person was helpful and professional
Jul 27, 2017 -

Heritage Toyota responded

Kristyna, Thank you for posting. It's fantastic that you received such great service from everyone you encountered at Heritage Toyota. We look forward to seeing you in the future. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2017

Service visit They were right on time for the appointment . Friendly and prompt service. Didn't try to sell me on something I didn't need.Not pushy More

by mr.ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Jul 24, 2017 -

Heritage Toyota responded

Ed, That is excellent! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2017

Emergency service Even though I did not have an appointment, but needed help with a dead battery, Tom fixed our car in a speedy and timely manner. He treated me with r More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jul 21, 2017 -

Heritage Toyota responded

Paul, It's wonderful that Tom was so helpful when you were in a tough spot. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 17, 2017

Great customer service I appreciated the help and great customer service that Patty Bowdy provided to me. She was ready to lend a hand and was very friendly. More

by LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy
Jul 17, 2017 -

Heritage Toyota responded

Thank you for posting about your experience working with Patti in our service department. It's very nice to hear that you received top notch service from her. We appreciate you choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 13, 2017

Vehicle Service I came to Heritage for vehicle service without an appointment. The service personnel were able to work me in. They took my vehicle immediately. I h More

by 283 Hart Towers Drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Jul 13, 2017 -

Heritage Toyota responded

That is fantastic! Glad our service department made maintaining your vehicle so easy. We appreciate you posting a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2017

Exceptional Service The Service team at Heritage is the best!!' Always Friendly and Helpful in Everyway From being greeted at your vehicle 🚗 to explaining everything bef More

by wch3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Tom Kulhowvick, Seth Tracy, Alicia Cloutier
Jul 13, 2017 -

Heritage Toyota responded

Thank you for your kind words about our service staff! It's great to hear that you've received fantastic service at Heritage Toyota. We appreciate you taking the time to post. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2017

Excellent experience Matt reviewed by service appointment notes with me, listened to my updates on the potential issue and helped me get to the shuttle on time as I was ru More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Jul 06, 2017 -

Heritage Toyota responded

Bill, Thank you for sharing your experience working with Matt. It is fantastic that he made sure to provide you with top notch service throughout. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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