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Heritage Volkswagen Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.4
674 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 674 reviews

March 19, 2022

Catonsville Volkswagen is the best place to get my car serviced and I have had the pleasure of working with Jenni multiple times and she is great! More

by Angie_94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni
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Mar 22, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 19, 2022

The customer service rep, Jenni, was extremely friendly and helpful. She promptly addressed the issue we're having with the car More

by jgert52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Grap
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Mar 22, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Volkswagen Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2022

Responsive to our needs. Prompt appointments. They usually wash our car before we pick it up. More

by feddins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Grap
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Mar 20, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Volkswagen Catonsville!

March 15, 2022

The place is clean and neat. Staff is nice, friendly, and knowledgeable. More staff would be nice. More

by pile_pottery0u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni
Report | Print
Mar 18, 2022 -

Heritage Volkswagen Catonsville responded

Thank you for taking the time to review Heritage Volkswagen Catonsville. We are glad to hear you had a positive experience with our staff; however, we sincerely apologize for any inconvenience that occurred. Our General Manager, Gabe Walman, would like to speak with you to learn more about the situation and address your concerns, but has been unsuccessful in locating your contact information in our database without a first and last name. At your earliest convenience, please contact Gabe directly at gwalman@mileone.com or 443.341.8119 to allow us the opportunity to ensure your next experience is consistent with the high standards that match our reputation. We hope to hear from you soon.

January 07, 2022

Marco helped me to evaluation ate and buy a new VW Jetta. There were a few challenges like supply, the pandemic and the car I wanted was at another store. Worked out wonderfully and he got the sale. More

by Bob Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahmoud Abdelaziz
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December 30, 2021

Denny is great, 25 years of experience shows. He is very friendly and great to work with. Denny provided an enjoyable buying experience to my wife and I, and highly recommend him to anyone looking for a VW. More

by mmike1357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Applegarth, Gabriel Walman
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December 02, 2021

NAZ helped me purchase my dream car, he guided me through a price, and get the best deal, his customer service, experience, And honesty is excellent, I will recommend him for any one who is looking for good More

by Mamachesalah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamhoud , Naz Islam
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Dec 04, 2021 -

Heritage Volkswagen Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 11, 2021

Excellent experience from beginning to end. In one day Bill Devine and Randall Melvin found the truck I wanted, moved it to the dealership and it was mine by the end of day. Incredible truck, incredible t More

by Tynysyjy04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Melvin , Bill Devine
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Nov 12, 2021 -

Heritage Volkswagen Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

Our salesperson Randall was such a pleasure to work with. So kind, pleasant and accommodating, it felt like working with a friend. The whole team at Heritage made a lot of accommodations to make things easie More

by Theid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Melvin
Report | Print
Nov 01, 2021 -

Heritage Volkswagen Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2021

John was super helpful in buying our vehicle . Very knowledgeable I. The products and answered all our questions. More

by Rkelm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simcik
Report | Print
Nov 01, 2021 -

Heritage Volkswagen Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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