Back

Herrin-Gear INFINITI

Jackson , MS

4.8
889 Reviews
Contact Dealership

1685 High Street

Jackson , MS

39202

Directions

By Type

Showing 889 reviews

September 14, 2025

The service was wonderful. Zacc Avers provided great customer service. Got my truck in and out. Not a very long wait. More

by tammylynjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zacc Avers
Sep 16, 2025 -

Herrin-Gear INFINITI responded

Thank you so much for sharing your feedback! We are thrilled to hear that Zacc provided you with professional and timely service here at Herrin-Gear INFINITI in Jackson, MS. Our goal is always to ensure our guests feel confident in their vehicle care while enjoying a smooth and stress-free process. It is great to know your truck was serviced efficiently and that you were able to get back on the road quickly. We appreciate your trust in our INFINITI service department and look forward to assisting you with all of your future maintenance needs in the Jackson metro area. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

September 01, 2025

The salesman was friendly, professional and eager to answer our questions. He was helpful in assisting us to understand the features of the vehicle we purchased. More

by lolliestewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett, Antonia Taylor
Sep 05, 2025 -

Herrin-Gear INFINITI responded

We’re thrilled to hear about your positive experience with our sales team here at Herrin-Gear INFINITI in Jackson, Mississippi. Providing friendly, professional, and knowledgeable service is what we strive for with every customer who visits us from Jackson, Madison, Ridgeland, Flowood, and beyond. Our sales consultants take pride in helping you understand every feature of your INFINITI so you can drive away with complete confidence in your purchase. Thank you for trusting Herrin-Gear INFINITI for your vehicle needs and for recommending us—we look forward to welcoming you back for future purchases, INFINITI Certified Service, and Genuine OEM Parts. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 29, 2025

Timely for appointment courteous; good follow through; through; clean waiting are; checked on me while waiting More

by Connie.j.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 05, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re so pleased to hear that your visit with our Herrin-Gear INFINITI service department in Jackson, MS was timely, courteous, and handled with great follow-through. Our team strives to provide a clean and comfortable waiting area while also checking in to ensure your needs are met throughout your service experience. We truly appreciate your feedback and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 27, 2025

I had Patrick as my service representative. He was great. Got me in and out in little over an hour for my first service. Had the car washed. Nice waiting room with warm cresent rolls and co More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the excellent 5-star review! We’re thrilled to hear Patrick made your first service visit at Herrin-Gear INFINITI in Jackson, MS such a smooth and enjoyable experience. From timely service and a professional touch to complimentary amenities like fresh coffee, water, and warm crescent rolls in our comfortable waiting area, we take pride in creating a first-class INFINITI service experience for every guest. We appreciate your trust and look forward to seeing you at your next scheduled visit. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 27, 2025

Great service , wonderful staff , Patrick was very receptive and courteous . I would send my wife again for service More

by kalid1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that you had a great experience with our service department at Herrin-Gear INFINITI in Jackson, MS. Patrick and our entire team take pride in providing courteous, professional care to every guest, and it’s wonderful to know you feel confident trusting us with your family’s INFINITI service needs. We look forward to welcoming you and your wife back for future maintenance or repairs, and we’ll continue to deliver the top-notch service you deserve. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 26, 2025

I had Trish as my advisor and she was friendly and knowledgeable for all my Questions. I had Cornelius as my mechanic and he noted all of my needs to bring may truck in tip top shape. More

by Ucantravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish and mechanic Cornelius
Aug 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star review of Herrin-Gear INFINITI in Jackson, MS! We’re thrilled to hear that Trish provided you with friendly and knowledgeable guidance while Cornelius ensured your truck received the care it needed to get back in top shape. Our service team takes pride in delivering trusted INFINITI maintenance and repairs to drivers from Jackson, Madison, Flowood, and beyond. We appreciate your confidence in us and look forward to assisting with your future service needs. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 13, 2025

I am always pleased with the services I receive when I take my vehicle in for service. More

by Terry Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick-Service Advisor
Aug 19, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re thrilled to hear you’re consistently pleased with the service your vehicle receives at Herrin-Gear INFINITI in Jackson, Mississippi. Our team is committed to providing exceptional INFINITI maintenance and repairs for drivers in Jackson, Flowood, Ridgeland, Madison, and surrounding areas. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 09, 2025

The service is always good sometimes it gets busy but I am sure that is good for business More

by Sign4da9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Aug 12, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review and for trusting Herrin-Gear INFINITI in Jackson, Mississippi, with your vehicle service. We’re glad to hear you consistently receive great service, even during our busy times — a sign that drivers from Jackson, Flowood, Madison, Ridgeland, and across Central Mississippi choose us for our quality care and expertise. Our factory-trained INFINITI technicians are committed to delivering a smooth, professional experience every visit. We appreciate your loyalty and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 08, 2025

The salesman and the financial person really are there to assist you with all your needs. They work even after you go home and back. More

by Mamie Creswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
COCO And Athoney
Aug 12, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! At Herrin-Gear INFINITI here in Jackson, Mississippi, we’re proud to have a sales and finance team that goes the extra mile—often working with customers even after they’ve left the dealership—to make sure every need is met. Whether you’re purchasing a new INFINITI, shopping for a Certified Pre-Owned model, scheduling INFINITI Certified Service, or ordering genuine OEM INFINITI parts, our Jackson team is committed to providing exceptional care and convenience for drivers across central Mississippi. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 07, 2025

Terrance is a phenomenal person. His knowledge of the amenities was exceptional. He went above and beyond by assisting in the return of my rental. He is the best salesman I have ever More

by preciousljohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett and Antonio Chambers
Aug 09, 2025 -

Herrin-Gear INFINITI responded

Thank you for the incredible 5-star review and for recognizing Terrance’s outstanding service! At Herrin-Gear INFINITI, we’re proud to have team members like Terrance who go above and beyond to ensure every guest enjoys a smooth and stress-free vehicle purchase experience. His exceptional product knowledge and willingness to assist—even with things like rental returns—truly set him apart. Whether you're shopping for a new or Certified Pre-Owned INFINITI, our sales team is here to deliver the highest level of professionalism, care, and expertise in Jackson, Mississippi. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

1
...