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Herrin-Gear INFINITI

Jackson , MS

4.9
931 Reviews
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1685 High Street

Jackson , MS

39202

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Showing 931 reviews

June 03, 2026

My salesman was Lathario, and he made my entire experience absolutely seamless. I called the dealership interested in purchasing the brand-new QX65, and from start to finish, he provided exceptiona More

by AshleighLaurenQuinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathario Barnes
Jun 05, 2026 -

Herrin-Gear INFINITI responded

Ashleigh, thank you so much for the outstanding 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, for the purchase of your new INFINITI QX65. We’re thrilled to hear that Lathario Barnes made your entire experience seamless from start to finish. Providing exceptional customer service, transparent communication, and a smooth purchase process is exactly what we strive for, and we're especially pleased to hear that the vehicle delivery to your home exceeded your expectations. Going the extra mile for our customers is something we take great pride in. Thank you for recognizing Lathario’s dedication and professionalism, and for awarding perfect scores for your sales, trade-in, finance, and overall purchase experience. Congratulations on your new QX65! We sincerely appreciate your recommendation and look forward to serving you for many years to come. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

June 03, 2026

My salesman was Lathario, and he made my entire experience absolutely seamless. I called the dealership interested in purchasing the brand-new QX65, and from start to finish, he provided exceptiona More

by AshleighLaurenQuinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathario Barnes
Jun 05, 2026 -

Herrin-Gear INFINITI responded

Ashleigh, thank you so much for the fantastic 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, for the purchase of your new INFINITI QX65. We’re thrilled to hear that Lathario Barnes made your experience absolutely seamless and provided exceptional customer service throughout the entire process. From your initial phone call to the delivery of your new vehicle, our goal is to make every step easy, transparent, and enjoyable. We’re especially proud that Lathario went above and beyond by arranging delivery two hours away on a Sunday to ensure you received the experience you deserved. Thank you for your recommendation and for recognizing Lathario’s dedication, professionalism, and commitment to customer satisfaction. Congratulations on your new QX65, and welcome to the Herrin-Gear INFINITI family! We appreciate your business and look forward to serving you for years to come. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

May 17, 2026

Great customer service and clean waiting area. Will be back here. Highly recommended place to get service done More

by Helen81002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 22, 2026 -

Herrin-Gear INFINITI responded

Helen, thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear you enjoyed our great customer service and clean waiting area. Creating a comfortable, welcoming environment while delivering quality service is exactly what we strive for every day. Thank you for recognizing Patrick and our Service Team, and we sincerely appreciate your recommendation and your trust in us for your vehicle service needs. We look forward to assisting you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

May 09, 2026

Patrick was Very Professional and knowledgeable! I would send anyone to him for Service & Advice. Very Nice person!!!! More

by edwardmorris511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 21, 2026 -

Herrin-Gear INFINITI responded

Edward, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear that Patrick provided such professional and knowledgeable service during your visit. Keeping our customers informed and delivering a great overall experience is exactly what we strive for every day. Your recommendation means a great deal to us, and we appreciate your kind words about Patrick and the care he provided. Thank you again for your business, and we look forward to assisting you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

May 01, 2026

Friendly and professional staff. Clean and efficient. Overall best service, snacks and drinks in town. More

by rebecca.asmith
Workmanship
Recommend Dealer
Yes
Employees Worked With
Trish
May 18, 2026 -

Herrin-Gear INFINITI responded

Rebecca, thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear you found our team friendly, professional, and efficient. Providing a clean, welcoming environment — along with a comfortable lounge experience — is something we take great pride in. Thank you for recognizing Trish for her great work, and we’re glad you enjoyed the added touches like snacks and drinks during your visit! We appreciate your recommendation and your business. We look forward to assisting you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 25, 2026

Patrick is awesome he kept me posted on everything that was going on with my vehicle. I was very pleased with him. More

by sheliagraves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 18, 2026 -

Herrin-Gear INFINITI responded

Shelia, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear that Patrick kept you informed every step of the way. Clear communication and making sure our customers feel confident and taken care of is exactly what we strive for. Your perfect ratings for price transparency, workmanship, service time, and communication mean a great deal to our entire team. Thank you again for your trust, your recommendation, and your kind words. We look forward to assisting you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 15, 2026

LaThario listened to what I was looking for, showed me what was available and guided me through the process without being pushy at all. Definitely recomend.. More

by martimarsh79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaThario
Apr 21, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for the outstanding 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear that Lathario listened closely to what you were looking for and guided you through the process without any pressure. That’s exactly the kind of customer-focused experience we strive to deliver. Your perfect ratings for price transparency, purchase time, and finance experience mean a great deal to our entire team. Thank you as well for the strong recommendation — it means everything to us. We appreciate your business and look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 07, 2026

The dealership always takes care of my car as promised on time. This particular visit, they were able to squeeze me in with short notice and did a quality job. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlancia
Apr 14, 2026 -

Herrin-Gear INFINITI responded

Kelsey, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re grateful for your continued trust in our team. It means a great deal to hear that we consistently take care of your vehicle as promised and on time. We’re especially glad we were able to accommodate you on short notice while still delivering quality workmanship and excellent communication. Your perfect scores across price transparency, service time, workmanship, and communication mean a lot to us. Thank you again for your loyalty, and we look forward to serving you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 03, 2026

It was fast service, exceptional service provided while I waited for my vehicle to be serviced. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Apr 14, 2026 -

Herrin-Gear INFINITI responded

Ken, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear your experience was both fast and exceptional while you waited. Providing efficient, high-quality service without compromising the customer experience is always our goal. Your perfect scores for price transparency, workmanship, service time, and communication mean a great deal to our entire team. Thank you again for your business, and we look forward to assisting you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 17, 2026

The atmosphere was great. Everyone was so nice and helpful. Overall the customer service experience was great!!! More

by smnthsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear you enjoyed the atmosphere and found our team to be nice and helpful. Creating a welcoming environment and delivering great customer service is exactly what we strive for every day. Thank you as well for your detailed feedback on communication, workmanship, and price transparency — that means a great deal to our team. We also appreciate your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your support, and we look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

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