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Herrin-Gear INFINITI

Jackson , MS

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Reviews
Vehicles
4.9
896 Reviews
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1685 High Street

Jackson , MS

39202

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Showing 896 reviews

November 19, 2025

Services were performed on my vehicle in a timely manner. Excellent service as always! Very well pleased!!! More

by mary_j_brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERRY, TRICIA
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November 14, 2025

I appreciate the service that I was given by your service provider Jerry Jones. Thanks to the dealership I was able to get my vehicle delivered to my home while I was still at work and unavailable. This is g More

by Bookersumrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
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Nov 19, 2025 -

Herrin-Gear INFINITI responded

Thank you so much for your wonderful review! We're grateful you chose Herrin-Gear INFINITI in Jackson, Mississippi for your service needs, and thrilled to hear how well Jerry Jones took care of you. Jerry is known for his professionalism, attention to detail, and genuine care for our guests, and it's great to see his efforts reflected in your experience. I'm especially glad our vehicle delivery service helped make your day easier while you were at work convenience and customer care are exactly what we strive to deliver. We'll be sure to share your kind words with Jerry and our entire service team. We appreciate you and look forward to serving you again! Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

November 11, 2025

My experience has always been great with the representative Jerry. I normally reach out to him for all of my vehicle needs and he takes care it. I never have to sit for long periods of time. He More

by emmawomackusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Nov 19, 2025 -

Herrin-Gear INFINITI responded

Thank you, Emma, for the wonderful 5-star review! We're grateful you continue to choose Herrin-Gear INFINITI in Jackson, Mississippi for your service needs, and it's fantastic to hear how consistently well Jerry takes care of you. His professionalism, efficiency, and commitment to keeping your visits convenient, including arranging transportation and ensuring smooth online payment and delivery are exactly the qualities we strive for in our service team. We truly appreciate your trust and look forward to being here for you and your INFINITI whenever you need us. Thank you again for sharing your experience! Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

October 02, 2025

Great staff. Taryn was wonderful as a service advisor and always provides great service whenever I come. More

by chrislee1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
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Oct 07, 2025 -

Herrin-Gear INFINITI responded

Thank you, for your 5-star review! We’re so glad to hear that your service visits with us at Herrin-Gear INFINITI in Jackson, Mississippi, have consistently been positive. Taryn is truly an asset to our service team—her professionalism, attentiveness, and friendly approach make her a trusted advisor for many of our valued customers. It’s wonderful to know that she provided you with transparent pricing, timely updates, and excellent communication throughout your visit. Our goal is to deliver not only high-quality workmanship but also peace of mind, and your feedback lets us know we’re hitting the mark. We appreciate your continued trust and look forward to seeing you again for future service needs. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

September 26, 2025

Zach made sure I was taking care of. He was attentive and patient. Highly recommend him More

by asiabass63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ayers
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Oct 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for the 5-star review! We’re thrilled to hear that Zacc provided you with attentive, patient, and professional care during your visit to Herrin-Gear INFINITI. He takes pride in ensuring every customer feels supported and valued throughout the service process, and it’s wonderful to know he made such a positive impression. We truly appreciate your recommendation and look forward to welcoming you back for future INFINITI-certified service in Jackson, Mississippi. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

September 25, 2025

Zack provided great communications at Herrin-Gear, he patiently walked and explained the whole process; as well as my opinions! More

by walterforbes80@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Oct 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We're thrilled to hear that Zacc provided such great communication and took the time to patiently walk you through the entire process while valuing your opinions. His professionalism and attentiveness are perfect examples of the service experience we strive to deliver at Herrin-Gear INFINITI in Jackson, Mississippi. We're proud to have team members like Zacc who make vehicle service both seamless and customer-focused. We appreciate you choosing our INFINITI service center and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

September 20, 2025

Taryn was a pleasure to work with. She was very attentive and met all my expectations of a quality service business. More

by Jwash1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
Report | Print
Sep 24, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star review of Herrin-Gear INFINITI! We’re thrilled to hear that Taryn delivered attentive care and met all your expectations for quality service. At Herrin-Gear INFINITI in Jackson, Mississippi, our service team takes pride in providing professional and personalized customer service to ensure every INFINITI owner leaves completely satisfied. Whether it’s routine maintenance, repairs, or detailed vehicle inspections, our goal is to make every service visit seamless and stress-free for drivers across the Jackson metro area. We appreciate your trust and look forward to serving your INFINITI for many miles ahead. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

September 14, 2025

The service was wonderful. Zacc Avers provided great customer service. Got my truck in and out. Not a very long wait. More

by tammylynjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zacc Avers
Report | Print
Sep 16, 2025 -

Herrin-Gear INFINITI responded

Thank you so much for sharing your feedback! We are thrilled to hear that Zacc provided you with professional and timely service here at Herrin-Gear INFINITI in Jackson, MS. Our goal is always to ensure our guests feel confident in their vehicle care while enjoying a smooth and stress-free process. It is great to know your truck was serviced efficiently and that you were able to get back on the road quickly. We appreciate your trust in our INFINITI service department and look forward to assisting you with all of your future maintenance needs in the Jackson metro area. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

September 01, 2025

The salesman was friendly, professional and eager to answer our questions. He was helpful in assisting us to understand the features of the vehicle we purchased. More

by lolliestewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett, Antonia Taylor
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Sep 05, 2025 -

Herrin-Gear INFINITI responded

We’re thrilled to hear about your positive experience with our sales team here at Herrin-Gear INFINITI in Jackson, Mississippi. Providing friendly, professional, and knowledgeable service is what we strive for with every customer who visits us from Jackson, Madison, Ridgeland, Flowood, and beyond. Our sales consultants take pride in helping you understand every feature of your INFINITI so you can drive away with complete confidence in your purchase. Thank you for trusting Herrin-Gear INFINITI for your vehicle needs and for recommending us—we look forward to welcoming you back for future purchases, INFINITI Certified Service, and Genuine OEM Parts. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 29, 2025

Timely for appointment courteous; good follow through; through; clean waiting are; checked on me while waiting More

by Connie.j.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Sep 05, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re so pleased to hear that your visit with our Herrin-Gear INFINITI service department in Jackson, MS was timely, courteous, and handled with great follow-through. Our team strives to provide a clean and comfortable waiting area while also checking in to ensure your needs are met throughout your service experience. We truly appreciate your feedback and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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