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Herrin-Gear INFINITI

Jackson , MS

4.9
924 Reviews
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1685 High Street

Jackson , MS

39202

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Showing 924 reviews

April 07, 2026

The dealership always takes care of my car as promised on time. This particular visit, they were able to squeeze me in with short notice and did a quality job. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlancia
April 03, 2026

It was fast service, exceptional service provided while I waited for my vehicle to be serviced. More

by Ken
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Recommend Dealer
Yes
Employees Worked With
Jerry
March 17, 2026

The atmosphere was great. Everyone was so nice and helpful. Overall the customer service experience was great!!! More

by smnthsmith
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear you enjoyed the atmosphere and found our team to be nice and helpful. Creating a welcoming environment and delivering great customer service is exactly what we strive for every day. Thank you as well for your detailed feedback on communication, workmanship, and price transparency — that means a great deal to our team. We also appreciate your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your support, and we look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

March 17, 2026

Patrick was an amazing representative, from check-in to checking out. Everything was amazing and wonderful . More

by jessicacarter955
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Jessica, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear that Patrick provided such an amazing experience from check-in to check-out. Delivering a seamless, professional, and enjoyable visit is exactly what we strive for. Your perfect ratings for communication, service time, workmanship, and price transparency mean a great deal to our entire team. Thank you again for your trust and for recognizing Patrick’s dedication to exceptional customer care. We look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 17, 2026

Customer service was great! ! Very appreciative my family has been apart of Herring Gear dealership for decades. More

by Jaydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Jaydon, thank you so much for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re honored to have been a part of your family’s experience for decades. That kind of long-term relationship means a great deal to our entire team. We’re glad to hear you received great customer service, and we appreciate your feedback on communication, workmanship, and price transparency. We also value your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your continued trust and support — we look forward to serving you and your family for many more years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 12, 2026

Patrick in the service department goes above and beyond for his clients. He rolls out the red carpet to great customer service. If you’re lucky, you make get to hear him sing a line or two. It isn’t a show More

by Connie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
Mar 19, 2026 -

Herrin-Gear INFINITI responded

Constance, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and thank you for taking the time to recognize Patrick in such a meaningful way. Going above and beyond for our customers is exactly the standard we strive for, and it’s wonderful to hear how Patrick’s professionalism, attention to detail, and genuine personality made such a positive impact on your visit. Providing great service while making customers feel respected, informed, and even able to smile during their visit is what great service is all about. Your kind words about Patrick and our Service Team mean a great deal to all of us. Thank you again for your trust and support. We look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 08, 2026

The salesmàn we delt with was the greatest,l wóuld híghly recomeñd him ànd the dealership. More

by dearj
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ñíck Çarey
Mar 14, 2026 -

Herrin-Gear INFINITI responded

Dearj, thank you so much for the 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear you had such a great experience. Thank you for recognizing Nick Carey for providing excellent service and making your purchase such a positive one. Your recommendation means a great deal to our entire team. Thank you again for your business, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 05, 2026

I brought my car in for a recall notice for the oil pan. Everything went well and my oil pan was found to he good. Jerry Jones was my service attendant and he did a good job at keeping me informed about my More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Mar 09, 2026 -

Herrin-Gear INFINITI responded

Ali, thank you for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi for your oil pan recall inspection. We're glad to hear everything went smoothly and that your vehicle checked out well. Thank you for recognizing Jerry Jones for keeping you informed throughout the process. Clear communication and making sure our guests feel confident about their vehicle's condition are very important to our team. Thank you again for your trust, and we look forward to assisting you again whenever you need us. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 03, 2026

HerrinGear has served me for several years; I’m very satisfied with their services. Thank you! More

by pastormaxinegray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 09, 2026 -

Herrin-Gear INFINITI responded

Pastor Maxine Gray, thank you so much for the wonderful 5-star review! We truly appreciate your continued trust in Herrin-Gear INFINITI in Jackson, Mississippi, and we are honored to have served you for several years. Long-term relationships with our customers mean a great deal to our entire team, and we're grateful to know you have been very satisfied with our service. Thank you again for your loyalty and support. We look forward to continuing to take great care of you and your vehicle for many years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

February 27, 2026

Our sales lady was the best she did amazing job from the time we got there till we left all around great experience More

by Wes Waller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krishenia
Mar 04, 2026 -

Herrin-Gear INFINITI responded

Wes, thank you so much for the outstanding 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear your experience was great from the moment you arrived until the time you left. Thank you for recognizing Krishenia for doing an amazing job — her professionalism and attention to detail are exactly what we strive to provide every customer. We’re also grateful for your perfect ratings in price transparency, purchase time, and finance experience. Thank you again for your business, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

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