Herrin-Gear INFINITI

My experience was more than I expected. Very nice employees The employee/ sales manager was very kind and knowledgeable of the product he was selling. They was very patience and courtesy and would recommend to The employee/ sales manager was very kind and knowledgeable of the product he was selling. They was very patience and courtesy and would recommend to other people. More

Best Hands Down!! Working with Antonio my sale agent and Tim the Finance Manager is always an AWESOME experience! They always make sure you are satisfied with your purc Working with Antonio my sale agent and Tim the Finance Manager is always an AWESOME experience! They always make sure you are satisfied with your purchase! I have been so grateful for being with the INFINITI FAMILY💖 More

Service assistance The service person did a good job but due to working with other customers she wasn’t able to contact me immediately on the progress of my vehicle. I The service person did a good job but due to working with other customers she wasn’t able to contact me immediately on the progress of my vehicle. I recommend someone other then the service person contact the customer and update them on the status of their vehicle while in the shop. More

job well done great job by the staff at HG Infiniti as always. they even stayed open later than usual so that i could get my car. I will continue to use HG Infiniti great job by the staff at HG Infiniti as always. they even stayed open later than usual so that i could get my car. I will continue to use HG Infiniti for my service needs. More

Fast and courteous service Understood my needs. Had timely service and very courteous staff. Took time to answer questions. Comfortable waiting area. Easy checkout. Appreciate Understood my needs. Had timely service and very courteous staff. Took time to answer questions. Comfortable waiting area. Easy checkout. Appreciate their work and meeting my needs without an appointment More

You’re are treated like you are her only customer. Triston treats you like you’re her only customer. She is very detail oriented and that’s extremely important when getting service on your vehicle. My Triston treats you like you’re her only customer. She is very detail oriented and that’s extremely important when getting service on your vehicle. My vehicle was in your service center for an insurance claim and she called and followed up in a timely manner. She is friendly and always smiling. I had spoken with Phil on the phone about my vehicle and my issues and he assigned Triston as my advisor. I might add the pass off was seamless. Thank you! More

Excellent The reason for my rating was because of the service I received from your Customer Service Rep whom was courteous and expedient in getting the job done The reason for my rating was because of the service I received from your Customer Service Rep whom was courteous and expedient in getting the job done in a very professional way. Her name was Jeanne Malone, and I feel she should be rewarded for a job well done. Thanks again for resolving my issue with my vehicle. Also she handled everything. Didn’t really come in contact with others. More

Herrin-Gear Infiniti is Rated Number One in My Book The staff is competent and caring. They insure that your vehicle is serviced properly and provided excellent information for my consideration through The staff is competent and caring. They insure that your vehicle is serviced properly and provided excellent information for my consideration throughout the entire process. Randy Walker was my service representative. I had an emergency and needed to have vehicle services. He was able to work with me and get the services I needed in a timely manner. Thank you Randy and Herrin-Gear Infinity staff. More

Great people The serviceman , Mr. Barnes that sold me my Infiniti vehicle was excellent. I test drive it and he explain to me the details about the car. He was ve The serviceman , Mr. Barnes that sold me my Infiniti vehicle was excellent. I test drive it and he explain to me the details about the car. He was very straight forward about the cost. Mr. Kyle also assisted with the sale as well. Good Customer Service Experience = 5 Stars More