Herrin-Gear INFINITI

Great Serivice I give the rating I did due to they was great and the most friendliest staff I have dealt with. They make you feel like the customer is number one whe I give the rating I did due to they was great and the most friendliest staff I have dealt with. They make you feel like the customer is number one when you with them. I really enjoyed that about them. More

Service Wait time is rediculous. In the beginning I/husband told them what and why we were there from the appt we made we were under the assumption they alrea Wait time is rediculous. In the beginning I/husband told them what and why we were there from the appt we made we were under the assumption they already knew yet had no clue. I gotta a call saying my was read yet everything that was requested was not done. I was there with my car at 9:00am but service wasn’t completed until around 2:00 or later and I felt it was because they didn’t do what was requested per appointment or check in. More

Great 30,000 mile service! The loaner was available and in great shape. The handoff was smooth and efficient - as usual. My car drove quite well when I picked it up. The loaner was available and in great shape. The handoff was smooth and efficient - as usual. My car drove quite well when I picked it up. More

battery needed to be replaced need a battery Randy check my old one and came to the conclusion that I need a new one and I was please with the price.Thank you Randy in the service need a battery Randy check my old one and came to the conclusion that I need a new one and I was please with the price.Thank you Randy in the service department. More

Amazing This is the second Infiniti I have owned and I have loved every second of it They found the exact car I wanted and they even delivered it to me . All This is the second Infiniti I have owned and I have loved every second of it They found the exact car I wanted and they even delivered it to me . All the staff that help me thank you and God Bless you. Randy Walker thank you for all the years you have taken care of me & to Randy, Tim, Collin & everyone else thank you. I love my car it is beautiful and everyone loves it because they have never seen one and that’s because it’s a special edition. So blessed and loving my car. More

Battery needed to be replaced The service turned out well. Thank you. My vehicle was repaired after I had surgery. My two daughters picked up the vehicle after my husband receive The service turned out well. Thank you. My vehicle was repaired after I had surgery. My two daughters picked up the vehicle after my husband received a service call that we were for the pickup. More

Very happy Good customer service I have always had good service with this dealership. I would recommend this company to anyone whose trying to get started with a Good customer service I have always had good service with this dealership. I would recommend this company to anyone whose trying to get started with a car. More

Excellent customer service and care. Customer service and attention to my needs and the needs of my vehicle was excellent. I did not have an appointment and Triston mad ensure that my ve Customer service and attention to my needs and the needs of my vehicle was excellent. I did not have an appointment and Triston mad ensure that my vehicle was worked on quickly and thoroughly without a hard pressure sale for more maintenance even though it was other work could have been done. Gave good advice on future car care and was readily attentive to all questions about service to be done. More

Excellent Experience! Best experience from a dealership ever. Antonio was so attentive and very knowledgeable. He made this a great experience. I would definitely recomm Best experience from a dealership ever. Antonio was so attentive and very knowledgeable. He made this a great experience. I would definitely recommend to anyone. More

Very helpful and professional Customer Service Antonio provided excellent assistance over several months as I shopped for another vehicle from the dealership. The whole staff has proven to be very Antonio provided excellent assistance over several months as I shopped for another vehicle from the dealership. The whole staff has proven to be very supportive. More