
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Rescue mission After getting a oil change at jiffy lube I literally thought my Ridgeline was going to Seize up and break down. Two days later I brought it to Hers After getting a oil change at jiffy lube I literally thought my Ridgeline was going to Seize up and break down. Two days later I brought it to Hersons Honda, to get a real oil change. I committed to stick with Hersons from now on for all repairs and service More
Service review Rose gave me confidence in knowing that I received the needed service for the car. She was articulate and professional in explaining the types of the Rose gave me confidence in knowing that I received the needed service for the car. She was articulate and professional in explaining the types of the service. She negotiated a reasonable price and I trust Rose that I am not being overcharged. The service was completed before anticipated. Great customer service! More
A1 Service Received very prompt and courteous assistance from Michael Parker. The service was quicker than anticipated. In and out within 30 minutes. The overall Received very prompt and courteous assistance from Michael Parker. The service was quicker than anticipated. In and out within 30 minutes. The overall appoibtment setting service and waiting area are great. They had renovation going on but the snacks and drinks are still plentiful. Thanks again for your help Mike. More
Great customer service My first experience at Herson's Honda was a good one. They had a large selection of cars and when they did not have the color I wanted for the Civic H My first experience at Herson's Honda was a good one. They had a large selection of cars and when they did not have the color I wanted for the Civic Hatchback, they were able to acquire one quickly for the sale. Aaron Phillips was the sales consultant I worked with and overall it was a very pleasant experience. Very knowledgeable in answering my questions, saving me a lot of time figuring them out on my own. More
Great buying experience This was by far my least stressful car buying experience. It all started off with Anne Rickert who worked tirelessly to gather all the information I This was by far my least stressful car buying experience. It all started off with Anne Rickert who worked tirelessly to gather all the information I requested. She was patient and very courteous. After dealing with Anne I was absolutely certain that I would be buying my car from Herson's. She selected the perfect Sales Team to work with me, CJ Tashman and his team. CJ and Rick certainly respected the fact that I was very knowledgeable about the vehicle and options I wanted and did everything to get me the exact model and color that I wanted. They were not pushy or over bearing as I have found many car salespersons to be. They presented many options but did not try to force me to buy anything I did not want. In the end I got the exact 2017 CR-V that I wanted. More
Great and simple buying experience Aaron Phillips at Herson's Honda was informed, respectful, knowlegable of the vehicle I wanted to purchase and generally just so helpful. A great e Aaron Phillips at Herson's Honda was informed, respectful, knowlegable of the vehicle I wanted to purchase and generally just so helpful. A great experience. More
Always receive great, courteous and punctual service! Fabulous service -- period! These folks do a great job, greet you fight at the door, make sure all the work is done in a timely manner, and have not Fabulous service -- period! These folks do a great job, greet you fight at the door, make sure all the work is done in a timely manner, and have not had to bring back the vehicle for corrective measures. This is a great service provided by the dealership! More
Lease of a new Honda Civic We received courteous and prompt service. Easy experience overall. My wife and I were very satisfied and are happy with the price and care we ended up We received courteous and prompt service. Easy experience overall. My wife and I were very satisfied and are happy with the price and care we ended up with. More
Mike Parker in the Service Dept. Mike was extremely courteous and knowledgeable about the service I required today. He was thorough in understanding my concern and made sure my servi Mike was extremely courteous and knowledgeable about the service I required today. He was thorough in understanding my concern and made sure my service was conducted in an expeditious manner. More
great service but long wait I took my car in for regular maintenance. My only complaint was that the car wasn't done until 1 p.m. when I'd been told 11:30 a.m. It was a holiday s I took my car in for regular maintenance. My only complaint was that the car wasn't done until 1 p.m. when I'd been told 11:30 a.m. It was a holiday so perhaps busier than usual. Other than that, I was very pleased. The shop replaced my air bag unasked and checked with me on other items that required my OK, such as new brake pads. Service staff were polite when I asked for a quote on tires but decided to purchase elsewhere. More