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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

January 23, 2017

Rescue mission After getting a oil change at jiffy lube I literally thought my Ridgeline was going to Seize up and break down. Two days later I brought it to Hers More

by Jiffylubesucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jan 25, 2017 -

Herson's Honda responded

Thank you for the great review! We're sorry to hear about your experience at Jiffy Lube but we are glad it brought you to us! We will take excellent care of your Ridgeline and look forward to working with you again. Happy Driving!

January 22, 2017

Service review Rose gave me confidence in knowing that I received the needed service for the car. She was articulate and professional in explaining the types of the More

by bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jan 23, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to working with you again. Happy Driving!

January 21, 2017

A1 Service Received very prompt and courteous assistance from Michael Parker. The service was quicker than anticipated. In and out within 30 minutes. The overall More

by Tonyaznguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jan 23, 2017 -

Herson's Honda responded

Thank you for the great review! We value your business and look forward to working with you again when you are due for service. Happy Driving!

January 21, 2017

Great customer service My first experience at Herson's Honda was a good one. They had a large selection of cars and when they did not have the color I wanted for the Civic H More

by hatchbackbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Jan 23, 2017 -

Herson's Honda responded

Thank you for the great review and welcome to the Herson's Honda family! We are here 7 days a week if you have any questions. Enjoy your new Civic!

January 20, 2017

Great buying experience This was by far my least stressful car buying experience. It all started off with Anne Rickert who worked tirelessly to gather all the information I More

by JanetS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Rickert, CJ Tashman, Rick Deramo
Jan 20, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new CR-V!

January 20, 2017

Great and simple buying experience Aaron Phillips at Herson's Honda was informed, respectful, knowlegable of the vehicle I wanted to purchase and generally just so helpful. A great e More

by carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Jan 23, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are here if you have any questions. Happy Driving!

January 20, 2017

Always receive great, courteous and punctual service! Fabulous service -- period! These folks do a great job, greet you fight at the door, make sure all the work is done in a timely manner, and have not More

by marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jan 23, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate you bringing your Honda to us for service and will strive to keep you a happy customer for life. Happy Driving!

January 18, 2017

Lease of a new Honda Civic We received courteous and prompt service. Easy experience overall. My wife and I were very satisfied and are happy with the price and care we ended up More

by Satisfied customer in Silver Spring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Gast
Jan 18, 2017 -

Herson's Honda responded

Thank you for the great review! We know you'll love your new Honda and we are here if there is anything you need. Happy Driving!

January 18, 2017

Mike Parker in the Service Dept. Mike was extremely courteous and knowledgeable about the service I required today. He was thorough in understanding my concern and made sure my servi More

by HondaGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jan 18, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to seeing you again when you are due for service. Happy Driving!

January 18, 2017

great service but long wait I took my car in for regular maintenance. My only complaint was that the car wasn't done until 1 p.m. when I'd been told 11:30 a.m. It was a holiday s More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
Jan 19, 2017 -

Herson's Honda responded

Thank you for the review! We appreciate the feedback and apologize for the long wait you experienced. We look forward to working with you again when you are due for service. Happy Driving!

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