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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

January 08, 2017

Attentive to Sell but POOR customer service Final Delivery Web promo coupon denied when web pricing? Than why offer???; Dealer Pre-delivery inspection was NOT accurate, and unsatisfactory (missing spare tire/ More

by Disappointed20878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyasi ??? (Over the phone, email price quote), Rick Deramo
January 07, 2017

Great response! Always happy to have Rose Byrd handle my service requests. She will always persevere until problem is resolved even when not apparent at first look. More

by jaes
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jan 09, 2017 -

Herson's Honda responded

Thank you for the review! We appreciate your business and look forward to working with you again when you are due for service.

January 06, 2017

Honda CRV Inquiry Had a wonderful experience from entering in to the showroom to till came out of the show room with my 2 different visits to Herson's and with Rich. R More

by Prabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson
Jan 09, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your feedback!

January 06, 2017

Honda CRV Purchase Great experience from beginning to end! From the moment I walked in, I was treated quickly and with respect. I would definitely buy another vehicle he More

by pubh2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahiem Dorsey, Ted Trabucco
Jan 09, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We appreciate your business and are here to help if there is anything you need. Happy Driving!

January 06, 2017

This is what a new vehecle purchase should be I wanted a Honda Ridgeline RTL-E and went for a test drive at Herson's. The trim line was not available at the dealership so Rahiem offered a slightl More

by Leviathan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rahiem Dorsey, Alex Garcia
Jan 06, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Ridgeline! What an awesome truck! We are here 7 days a week if you have any questions. Happy Driving!

January 06, 2017

Great Service I have been using Herson's Honda Service since 1986. I started using Rose Byrd as my service advisor in 1994. I trust her with all her with all of my More

by Gary L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jan 09, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your dedicated patronage and it is our pleasure to keep your Honda in great shape. Happy Driving!

January 05, 2017

2017 Honda Accord Sport Special Edition ALL I CAN SAY IS RICH, CJ, AND THE FINANCE CREW ARE THE BEST. THEY WENT THROUGH HOOPS AND LOOPS TO GET ME IN WHAT I WANTED. TOPS TO ALPHA AS WELL. THA More

by Accord$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson, CJ Tashman, Alpha Bah
Jan 05, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new car! We know you'll love it and we are here 7 days a week if there is anything you need. Happy Driving!

January 05, 2017

Odyssey--Best Car & Best Car people!! We have done business with Hersons for over 34 years, and absolutely would not buy anything but a Honda--and only at Hersons. We almost feel we are More

by Matthew Locraft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson, CJ Tashman, Kurtis Eutzy
Jan 05, 2017 -

Herson's Honda responded

Thank you for this wonderful review and congrats on your new Odyssey! You are absolutely part of the Herson's Honda family and we value your business. We are here if there is anything you need, Happy Driving!

January 05, 2017

Honda Accord 2017 purchase at Herson's Honda The major reson I bought my 2017 Honda Accord at Herson's Honda was the service provided over the years for my 2003 Honda Accord by Herson's. Also, th More

by Ptah47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Deramo, Ted Trabucco
Jan 05, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your brand new Accord! What a great way to start the new year! We appreciate your business and are here to help if there is anything you need. Happy Driving!

January 04, 2017

Best Car Buying I've Ever Experienced Shopped Ridgeline RT AWD at a number of dealers in the Laurel area. Nothing in their inventories, although was promised they could find what I was loo More

by ADM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Deramo
Jan 04, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Ridgeline! What a fantastic truck, we know you'll love it. Let us know if there is anything you need, Happy New Year!

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