Herson's Honda

Fantastic Service and Wonderful Everyone was great and friendly, they explained everything clearly, highlighted many of the amazing features of the 2016 Honda CIVIC 2.0L, getting the Everyone was great and friendly, they explained everything clearly, highlighted many of the amazing features of the 2016 Honda CIVIC 2.0L, getting the paperwork done was fast and quick as well. More

This dealer is lucky to have her on the team I trust Rose when it comes to my Honda. I don't mind making the drive from Waldorf to have my vehicles serviced. Rose is #1 when it comes to customer I trust Rose when it comes to my Honda. I don't mind making the drive from Waldorf to have my vehicles serviced. Rose is #1 when it comes to customer satisfaction More

Routine service - 2000 Accord - Mike Parker I brought our 2000 Honda Accord in for routine fluids check and oil change. Mike Parker met me at the door and handled my service call very efficien I brought our 2000 Honda Accord in for routine fluids check and oil change. Mike Parker met me at the door and handled my service call very efficiently and effectively. I waited for the service to be completed and enjoyed the new waiting room, particularly the capability to charge my phone and tablet while I was waiting. Service took about an hour. Mike brought me the keys, went over the services provided and checks that I'd requested. Thanks for your service. Mike handled this in an excellent and professional manner. James Whetstone More

Long wait for service Scheduled an appointment and took a 2014 CR-V in to fix balky tailgate latch release. Service writer told me they allocate 2 hrs for a diagnosis and r Scheduled an appointment and took a 2014 CR-V in to fix balky tailgate latch release. Service writer told me they allocate 2 hrs for a diagnosis and repair appointment. Well, they took the entire 2 hours to diagnose and repair it! I don't believe it took that long, but they made us wait that long! More

Very Positive experience We needed to get our car serviced right before New Years. We called in the morning and had appointment to bring the car in three hours later. The se We needed to get our car serviced right before New Years. We called in the morning and had appointment to bring the car in three hours later. The service writer said they would need 2.5 hours to complete the service. The car was ready 90 minutes later. We only have one car and Herson's has always been able to complete the service while we waited. More

Great Dealer at a Fairly Good Dealership My family and I came in expecting to view a few more features in and possibly select the Honda Odyssey. However, Rich hooked us, and we drove home wit My family and I came in expecting to view a few more features in and possibly select the Honda Odyssey. However, Rich hooked us, and we drove home with two cars instead of one. The dealership itself was being remodeled and was not very appealing. Rich was very kind and didn't try to trick us into some kind of expensive deal, but genuinely helped us make sure the Oddyssey was right for us. More

Great experience overall This was my first car purchase and the staff here made the process clear and easy! We worked with Ira in sales, who was thorough and helpful from star This was my first car purchase and the staff here made the process clear and easy! We worked with Ira in sales, who was thorough and helpful from start to finish, and Ted in finance, who was super friendly and straightforward. More

Good outcome, slow process Dealership under construction so no comment on appearance; it should be beautiful. Large selection of vehicles. Salesman, Aaron Phillips, was very r Dealership under construction so no comment on appearance; it should be beautiful. Large selection of vehicles. Salesman, Aaron Phillips, was very responsive and focussed on our issues. Long waits whenever he required managerial approval. Wound up with a good deal on a desirable vehicle, but the process took entirely too long. Aaron was good at explaining features and answering questions. More

Great experience Enjoyed purchasing my new car! Rick made sure we had the right color and model we like and the team made sure we got the best price on the market. Enjoyed purchasing my new car! Rick made sure we had the right color and model we like and the team made sure we got the best price on the market. More

Another great experience at Hersons Honda We have purchased and leased several vehicles from Hersons over the last 20 years. They have always provided the highest level of service and the best We have purchased and leased several vehicles from Hersons over the last 20 years. They have always provided the highest level of service and the best pricing. Each experience had been a pleasure which is not a statement one can make about many car dealers. The latest acquisition, handled by Andrew Alvey, could not have been easier. I cannot give anything but a glowing recommendation of him and the Hersons team. More