Herson's Honda
Rockville, MD
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1,888 Reviews of Herson's Honda
Gary was great Gary was very helpful friendly and informative -- made buying our CRV a pleasure -- he was knowledgeable and personable. Was especially helpful in sho Gary was very helpful friendly and informative -- made buying our CRV a pleasure -- he was knowledgeable and personable. Was especially helpful in showing me all the new features More
Great experience First time buying a car, I was expecting pressure but it was really easy to talk about. Our agent tried to get the best deal and everything worked go First time buying a car, I was expecting pressure but it was really easy to talk about. Our agent tried to get the best deal and everything worked good! Ofosuhene was great with us and thanks to him we love our experience. More
New car Drew Alvey is a great sales associate. He was knowledgeable, professional and easy to work with. Our experience was painless and our new Honda Accord Drew Alvey is a great sales associate. He was knowledgeable, professional and easy to work with. Our experience was painless and our new Honda Accord ex-l is great ! More
Ask For Ms. Sulman I have been going to this dealership off and on for some time. The only reason why I go there off and on is because at times it is the most convenient I have been going to this dealership off and on for some time. The only reason why I go there off and on is because at times it is the most convenient location but far from my go too. As of my last visit, I have more reason to call this place a go to service center for my Honda Accord. The level of care and customer service she showed me was far more then i was accustomed to from this dealership. They need to do whatever they can to keep her around she's won my business and I'm sure, I'm not the only one. More
Pleasant Service Experience We took my wife's CRV back to Herson's Service Department for scheduled maintenance work and a recall. The process was smooth and easy from beginning We took my wife's CRV back to Herson's Service Department for scheduled maintenance work and a recall. The process was smooth and easy from beginning to end. The young lady with whom we spoke to book an appointment was able to accommodate our time needs. We dropped off the CRV the evening before and it was ready by mid-morning the next day. Herson's kept us apprised of the service process by e-mail and Cesar, our service rep, also called when it was ready. When my wife picked up her CRV, Cesar went through the complete check list of what had been done. The Herson personnel could not have been more courteous or professional. More
Amazing and quick service I leased a new car and Michael Mulcahy as well as Kurtis Eutzy were both very helpful and professional. I recommend working with them. Thanks. I leased a new car and Michael Mulcahy as well as Kurtis Eutzy were both very helpful and professional. I recommend working with them. Thanks. More
Wonderful service Department - especially Rose Had an A1 service performed on my Honda Fit. Dealt with Rose in the service department. She is the best. Very friendly and wonderful to work with. Als Had an A1 service performed on my Honda Fit. Dealt with Rose in the service department. She is the best. Very friendly and wonderful to work with. Also get to pick on her for being a Steelers fan and she plays along. This is my secondHonda Fit that I bought from Hersons and I have always worked with Rose for all of my service issues. As long as she is ther I'll be getting my car serviced by Hersons Honda. Can't wait to see the renovation completed. Will probably by my next car from Hersons in the future. More
excellent experience with customer service. Herson Honda helped me with a big problem in my car and were very friendly. Cesar was the employee that helped me with my car and he was the best. gre Herson Honda helped me with a big problem in my car and were very friendly. Cesar was the employee that helped me with my car and he was the best. great customer service and he explained everything to us in great manner and very well explained. He also resolved the problem with my car so i give him thumbs up. i suggest everyone to go to Herson Honda and work with Cesar for a great experience. More
Excellent Service I brought in my Honda Fit for a repair necessitated by a recall. I was prepared for a three-hour wait, as I had been warned that the repair would take I brought in my Honda Fit for a repair necessitated by a recall. I was prepared for a three-hour wait, as I had been warned that the repair would take that long. The car was ready in two hours! Jesse, the service guy, was a big help to me, notifying me when work began on my car, and again when it was finished. Herson's is undergoing a renovation, which includes the waiting room. The waiting area is now more spacious, filled with light, and with easily accessible restrooms. The only drawback was a constant draft of cold air at floor level, which made my feet feel very cold. I hope that the draft is just due to the construction and is not a permanent fixture. Otherwise, I had a pleasant time in the waiting room, where I had brought a lot of work to keep me occupied until my car was ready. More
Good experience at Herson Honda Buying a car is never a fun experience for me. But Herson's and Auturo Campos made it as pain free as possible. I don't think that I got the lowest p Buying a car is never a fun experience for me. But Herson's and Auturo Campos made it as pain free as possible. I don't think that I got the lowest price possible but the good attitude of the associates made up for any lack of savings. And I walked away with a great little car. More




