
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Aaron was great Aaron sold me a Honda CRV in March. He was very helpful and attentive. I had a short window of time in which to buy the car and he made it work. Aaron sold me a Honda CRV in March. He was very helpful and attentive. I had a short window of time in which to buy the car and he made it work. More
Top Notch Service Hersons is by far the best dealership for Honda sales and service, in my long history with them. Very personalized and engaging service department. Hersons is by far the best dealership for Honda sales and service, in my long history with them. Very personalized and engaging service department. Always made me feel like they were part of MY team and working FOR me with honesty, transparency, professionalism, and CARE. Like an extended family these past 23 years - I have not gone to another dealership or service center since then. Hands down the best in what they do, from a customer perspective. More
Transmission fluid change No hassle to make appoint. Arrived on time. Job was done on time. Service manager was polite and helpful. Discount for 75,000 miles car is great! No hassle to make appoint. Arrived on time. Job was done on time. Service manager was polite and helpful. Discount for 75,000 miles car is great! More
Service plan tire replacement Flat tire on new van with service plan. Called evening before, made appointment, and agreed to a no later than drop-off time. Estimated completion w Flat tire on new van with service plan. Called evening before, made appointment, and agreed to a no later than drop-off time. Estimated completion was by late afternoon. Dropped van off and was ready in very short order (before noon). Everyone in the service area was friendly and attentive (even though it was obviously very party). More
Positive Lease Experience My wife and I have each been loyal Honda owners for over 30 years. When it came time to replace our 2003 Odyssey, we turned to Herson's Honda based o My wife and I have each been loyal Honda owners for over 30 years. When it came time to replace our 2003 Odyssey, we turned to Herson's Honda based on positive experience with sales, service, and parts in the past. Robbie Jacinto showed us a 2017 Odyssey EX that we were able to test drive. Robbie was new to Herson's, but he knew his stuff and was a delight to work with. His manager, Justin, helped with showing us various options to lease the vehicle. We felt we were treated with complete respect throughout the process and we happily signed the paperwork for a 3-year lease on the vehicle. Alex handled the paperwork signing, which was a breeze. We are pleased with the deal that Herson's gave us. We know our next Honda will come from Herson's Honda. More
Amazing service! Everyone that I worked with was friendly and efficient, made the experience very smooth! I also really appreciated the shuttle service that was prodiv Everyone that I worked with was friendly and efficient, made the experience very smooth! I also really appreciated the shuttle service that was prodived, made everything easier. More
Exceptional Service! I've been going to Herson's Honda for many years. The service employees are among the most knowledgeable, helpful and courteous people in their field I've been going to Herson's Honda for many years. The service employees are among the most knowledgeable, helpful and courteous people in their fields. More
Best Dealer in Rockville! Over the years I have bought 3 different vehicles from Hersons Honda since 2010. Each time I've gotten phenomenal service! This year I wanted to trade Over the years I have bought 3 different vehicles from Hersons Honda since 2010. Each time I've gotten phenomenal service! This year I wanted to trade in my CRV for the latest 2017 Civic - CJ and Ofoshene Richardson (Rich) are my go to guys. They are extremely knowledgeable and know how to make me not feel overwhelmed. I HIGHLY recommend this dealership and will definitely be returning here in the near future for another vehicle! More
Service Team I appreciate the continued excellent service Rose provides her clients. She's taken care of my vehicles for almost 20 years. Thank you! cathy s. I appreciate the continued excellent service Rose provides her clients. She's taken care of my vehicles for almost 20 years. Thank you! cathy s. More
Great experience I recently purchased a new a car and had a great experience. The salesman who worked with me, Jonathan Camarena, was very helpful, accommodating and I recently purchased a new a car and had a great experience. The salesman who worked with me, Jonathan Camarena, was very helpful, accommodating and not pushy. I will be coming back to Herson's for future service needs. More