
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Rose is wonderful! I brought my daughter's Honda Fit in for service and Rose could not have been more accommodating nor more informative. I wish my daughter lived closer I brought my daughter's Honda Fit in for service and Rose could not have been more accommodating nor more informative. I wish my daughter lived closer so that she could use Herson's regularly! More
Rose was amazing I went Into get my car serviced and rose was very friendly and helpful in making sure I was gettting what I needed.. she is a sweetheart I went Into get my car serviced and rose was very friendly and helpful in making sure I was gettting what I needed.. she is a sweetheart More
Service From start to finish it was a pleasure to work with Rose. I brought the car in because of some warning lights - Herson's Honda was quick to identify t From start to finish it was a pleasure to work with Rose. I brought the car in because of some warning lights - Herson's Honda was quick to identify the issue and order some parts they didn't have in stock. I appreciated getting an estimate of how long I would have to wait for my car when I scheduled my appointment (online). I also know how long it's going to take once the parts arrive. Having this information really helps me plan my day. More
Awesome car buying experience! Salesman and manger went out of their way to make sure that I was completely satisfied with my purchase. We were able to come to an agreeable price w Salesman and manger went out of their way to make sure that I was completely satisfied with my purchase. We were able to come to an agreeable price with minimal negotiations. More
Excellent Sales and Service Dealership From the salesman, Ira, one year ago till the recent routine service coordinated by Rose, Herson's Honda has been excellent. Great price. Great servic From the salesman, Ira, one year ago till the recent routine service coordinated by Rose, Herson's Honda has been excellent. Great price. Great service. I would highly recommend this dealership. I also happen to love Honda's. Between me and my kids we have owned or leased 10 over the years. More
First Service Apt. Omar was quick, efficient, and informative. Quickly informed me on what was needed from me and then kindly pointed me to some options while I wait fo Omar was quick, efficient, and informative. Quickly informed me on what was needed from me and then kindly pointed me to some options while I wait for my car. I was very happy with my first Honda service appointment. More
Very professional & Friendly The service at this dealer was very professional & friendly. They work with me to get me what I wanted. Will recommend them and deal with them again. The service at this dealer was very professional & friendly. They work with me to get me what I wanted. Will recommend them and deal with them again. More
car service I called at last minute to have car serviced before heading out of town. Rose was more than accommodating and gave me an appointment the next day. Coi I called at last minute to have car serviced before heading out of town. Rose was more than accommodating and gave me an appointment the next day. Coincidentally and unexpectedly, I had gotten a flat tire just before I came in and the team was able to repair the tire and add an alignment to the other service. No attempt was made to upsell me on any additional service. Rose kept me updated on the car's progress. All in all, a painless and expeditious experience. I love working with Rose! More
Eric Rosas Eric was fabulous to work with. I went home with a new car in just a few hours. The finance dept was great too. They took the time to explain everythi Eric was fabulous to work with. I went home with a new car in just a few hours. The finance dept was great too. They took the time to explain everything to me. This was my first car buying experience, and I couldn't be happier!! Eric even emailed me a few days later to see if I had any questions. I thoroughly recommend buying a new Honda with Eric at Hersons. More
I too always request Rose Byrd. As long as I have been in MD (moved from NY) I have request Rose - she is extremely nice, helpful, patient with me and answers all questions for me as As long as I have been in MD (moved from NY) I have request Rose - she is extremely nice, helpful, patient with me and answers all questions for me as silly as they might be. I cant say enough about Rose - and the dealership is lucky to have her. Rose explains everything to me re my car in my kind of language so I know what it is all about and answers all my questions with no trouble at all. I always look forward to seeing Rose when I go to the dealer and always request Rose. You are lucky to have her as an employee. She is just plain nice in every way. More