
Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,881 Reviews of Herson's Honda
Excellent Customer Service Came in today for a routine maintenance service to my Honda Odyssey. I had an appointment. I was greeted right away, checked in, given a time when my Came in today for a routine maintenance service to my Honda Odyssey. I had an appointment. I was greeted right away, checked in, given a time when my car would be ready and off I went to the waiting room where I enjoyed a delicious cup of hot cocoa. Not only was my car completed on time, but Herson's also repaired a recall service item so that I wouldn't have to make a return visit. I have been going to Herson's for over a decade and have now purchased two Odysseys from them. I keep coming back because the cars are excellently made and hold their value and because Herson's values my business and takes great care of my car. I had great service today from Rose, and Cesar. More
Easy & Fast I worked with Pat Zavala and Aaron Phillips, they were amazing, very knowledgeable and made leasing a new Honda Accord so easy! This is the second Hon I worked with Pat Zavala and Aaron Phillips, they were amazing, very knowledgeable and made leasing a new Honda Accord so easy! This is the second Honda I have leased from Herson's and I've always had a great experience and wonderful service! More
Peace of Mind!! I LOVE my Honda CRV and Herson's took great care, even leaving the car with them overnight to fix the service issue (s) which was complicated and need I LOVE my Honda CRV and Herson's took great care, even leaving the car with them overnight to fix the service issue (s) which was complicated and needed attention to detail. Cesar was patient, detailed oriented in handling of the service issue and yet prompt. Thank you!! More
great I didn't have an appointment and it was Saturday; They checked my car and solve the problem. The waiting time was short and I enjoyed a good cup of co I didn't have an appointment and it was Saturday; They checked my car and solve the problem. The waiting time was short and I enjoyed a good cup of coffee. Thanks More
Excelent service I did not have to pay for my oil change because It was my first time of service since I bought my CRV from Herson's. I did not have to pay for my oil change because It was my first time of service since I bought my CRV from Herson's. More
My Service Experience I've leased probably 4 times from Hersons and I trust the dealership. I am also pleased that each time I turn my vehicle in they do not access me for I've leased probably 4 times from Hersons and I trust the dealership. I am also pleased that each time I turn my vehicle in they do not access me for the minor nicks and wear of tires over my 3 year lease course. Today I took my vehicle in for a tire rotation and oil change and had an absolutely excellent time getting in and out. It took half the time I expected and Mr. Michael Parker was excellent in detailing the work done and advised me of a coolant reservoir being broken so I was scheduled immediately for repair. Now I call this service. Great job Hersons and Mr. Parker. It also helped that he was very professional and friendly and answered all of my questions. More
What a quick and very enjoyable visit and purchase Drew was not only very knowledgeable but helped make the transaction very smooth and easy, very funny and very professional at the same time. He was a Drew was not only very knowledgeable but helped make the transaction very smooth and easy, very funny and very professional at the same time. He was able to get us an amazing deal as well. He did his very best in servicing us and went above and beyond when it came to our inquiries. More
Great Experience! A near perfect car buying experience, thanks much in part to Jonathon. He was extremely friendly, and not in anyway pushy through out the entire exper A near perfect car buying experience, thanks much in part to Jonathon. He was extremely friendly, and not in anyway pushy through out the entire experience. He also is very knowledgeable about Honda auto, and cars in general. More
Buying our first Honda Despite the fact the showroom was under construction when we first came in, everyone was friendly and helpful. We just bought our first Honda so we ha Despite the fact the showroom was under construction when we first came in, everyone was friendly and helpful. We just bought our first Honda so we have not yet experienced the service department. Because we are new to Honda, we needed an introduction to the Civic's amenities and Drew was very patient and pleasant in answering our questions and helping us understand how everything works. Our current car is a VW Diesel which we are selling back to VW. Drew helped us work through the transfer of tags, etc. Overall the purchase of the car went very smoothly. More
20.000 service i was able to make an appointment at a date and time of my convenience. Omar Guevar and Estuardo Aguilar were very courteous and pleasant , explained i was able to make an appointment at a date and time of my convenience. Omar Guevar and Estuardo Aguilar were very courteous and pleasant , explained me the full repair of my car, answered my questions, and walked me out to may car. excellent customer service!!! Thank you More