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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

March 07, 2017

It was easy to get an appointment It was easy to get the appointment The work was done on time The icon telling me that service was due was helpful I easily got an answer about one More

by Rich@umuc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosca Leon
Mar 07, 2017 -

Herson's Honda responded

Thank you for the great review! We are glad to hear that it was an easy process to make a service appointment with us and we look forward to seeing you again. Happy Driving!

March 07, 2017

Hersons is fast and efficient but expensive . I did like working with Rose, she is great, very helpful, knowledgeable and friendly. I appreciate her service. More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 07, 2017 -

Herson's Honda responded

Thank you for the review! We appreciate your business and hope that you see the value in servicing with Herson's. Our prices may be more expensive than a non-dealership service shop but the combined knowledge of our advisors and technicians can ensure that your Honda is in good hands. Happy Driving!

March 06, 2017

A1 service for car Very quick service very friendly staff great job. Omar was very helpful, he took care of me and the car and had me in and out quicker than expectes. H More

by Rannie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Guevara
Mar 07, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to seeing you again when you are due for service. Happy Driving!

March 06, 2017

Service Rep, Rose Byrd Rose Byrd greeted us when we arrived for maintenance on Civic. She was friendly, professional, asked what we needed; gave impression that she cared. T More

by Mike Naughton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 07, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and its our pleasure to help keep your Civic in great shape. Happy Driving!

March 06, 2017

Great Service, Great Team! I was greeted immediately by Jessinia at Express Service who helped me get my car issue handled asap! Mike Parker was my Service Advisor and was jus More

by Lisa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessinia Campos, Michael Parker
Mar 07, 2017 -

Herson's Honda responded

Thank you for the excellent review! We appreciate your business and hope to see you again when you are ready for service. Happy Driving!

March 05, 2017

great service Had an update on my odyssey. Worked with Rose Byrd. She explained everything and gave me ecommended services. Which I did complete. Time was quick. I More

by lovemyhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 06, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to working with you again when you are due for service. Happy Driving!

March 05, 2017

Rose Byrd and Herson's Honda are great I have been to Herson's Honda, not only to purchase my vehicles, but also for service. Rose Byrd has always given me great service! More

by dyeung42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 06, 2017 -

Herson's Honda responded

Thank you for the review! We appreciate your business and look forward to working with you again. Happy Driving!

March 05, 2017

Great experience. I recently bought a car from the dealer and everyone is so helpful at this place. I never thought that it will go this easy. David was very respectful More

by Deven7a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mulcahy
Mar 06, 2017 -

Herson's Honda responded

Thank you for the great review! We know you will love your new Honda and we are here if there is anything you need. Congrats and Happy Driving!

March 04, 2017

Nice Experience I have never owned a Honda before and I have always felt that buying a car was probably the most painful experience a person can have. I have to say More

by new owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember everyone's name, Chris Glakas, Arturo Campos
Mar 06, 2017 -

Herson's Honda responded

Thank you for the great review and welcome to the Herson's Honda family! We know you will love your new Honda and we are here 7 days a week if you have any questions about your new car. Congrats and Happy Driving!

March 04, 2017

Fantastic Customer Service I thought I was having battery problems I called Rose Byrd on Friday afternoon and she booked an appointment for me the next day - Saturday early af More

by BSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Campos, Rose Byrd
Mar 06, 2017 -

Herson's Honda responded

Thank you for the excellent review! We are glad we could get you in and check your battery quickly. Rose is absolutely a great asset to our team. We look forward to seeing you again. Happy Driving!

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