
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
It was easy to get an appointment It was easy to get the appointment The work was done on time The icon telling me that service was due was helpful I easily got an answer about one It was easy to get the appointment The work was done on time The icon telling me that service was due was helpful I easily got an answer about one of my concerns More
Hersons is fast and efficient but expensive . I did like working with Rose, she is great, very helpful, knowledgeable and friendly. I appreciate her service. . I did like working with Rose, she is great, very helpful, knowledgeable and friendly. I appreciate her service. More
A1 service for car Very quick service very friendly staff great job. Omar was very helpful, he took care of me and the car and had me in and out quicker than expectes. H Very quick service very friendly staff great job. Omar was very helpful, he took care of me and the car and had me in and out quicker than expectes. He has helped me out on various of other occasions as well. Excellent person to work with. More
Service Rep, Rose Byrd Rose Byrd greeted us when we arrived for maintenance on Civic. She was friendly, professional, asked what we needed; gave impression that she cared. T Rose Byrd greeted us when we arrived for maintenance on Civic. She was friendly, professional, asked what we needed; gave impression that she cared. Told she would call if more work was needed; why it was needed; how much it would cost and when it would be ready, More
Great Service, Great Team! I was greeted immediately by Jessinia at Express Service who helped me get my car issue handled asap! Mike Parker was my Service Advisor and was jus I was greeted immediately by Jessinia at Express Service who helped me get my car issue handled asap! Mike Parker was my Service Advisor and was just terrific! He was knowledgable, thorough and successfully handled my car problem at the time! He also offered information about a recall item that needed to be serviced as well! Overall, I appreciated the friendly atmosphere and the extra steps and time taken to provide excellent customer care! More
great service Had an update on my odyssey. Worked with Rose Byrd. She explained everything and gave me ecommended services. Which I did complete. Time was quick. I Had an update on my odyssey. Worked with Rose Byrd. She explained everything and gave me ecommended services. Which I did complete. Time was quick. I will be back when service is do agsin. Thank you Rose. More
Rose Byrd and Herson's Honda are great I have been to Herson's Honda, not only to purchase my vehicles, but also for service. Rose Byrd has always given me great service! I have been to Herson's Honda, not only to purchase my vehicles, but also for service. Rose Byrd has always given me great service! More
Great experience. I recently bought a car from the dealer and everyone is so helpful at this place. I never thought that it will go this easy. David was very respectful I recently bought a car from the dealer and everyone is so helpful at this place. I never thought that it will go this easy. David was very respectful. He made the experience really really good. More
Nice Experience I have never owned a Honda before and I have always felt that buying a car was probably the most painful experience a person can have. I have to say I have never owned a Honda before and I have always felt that buying a car was probably the most painful experience a person can have. I have to say that my experience at Herson's Honda and all the staff was a pleasant experience and everyone was so friendly and helpful. I went home happy for a change. More
Fantastic Customer Service I thought I was having battery problems I called Rose Byrd on Friday afternoon and she booked an appointment for me the next day - Saturday early af I thought I was having battery problems I called Rose Byrd on Friday afternoon and she booked an appointment for me the next day - Saturday early afternoon. I have been dealing with Rose for several years and she is always good about explaining things to me. Luckily the battery was okay. I am always panicky when I think I may have car problems. But I have the upmost faith and trust in what Rose proposes I do. She is an outstanding member of the Hersons Customer Service Team. I think is the best of the best. More