
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
B 1 2 Maintenance Service I went in for a B12 Maintenance Service and results instead of $350 in double at $700. The worked performed required in addition to the maintenance I went in for a B12 Maintenance Service and results instead of $350 in double at $700. The worked performed required in addition to the maintenance was to replace by battery, wipers, and brake fluid. Skipped out on cleaning out the throttle intake and valves for an additional $200. The work is always well done and as expected. Any issues I go back and have it fixed. No issues with making sure all issues are taken care of when needed at this dealer. More
Mike Parker Service Advisor , at Herson Honda give me the best experience I could ever have at a car dealership today Saturday, February 11, 2017. Once I pulled into the car serv , at Herson Honda give me the best experience I could ever have at a car dealership today Saturday, February 11, 2017. Once I pulled into the car service area I was greeted by Mr. Parker. He asked me for my last name and checked to verify my 2:00pm appointment. Mr. Parker checked my lights a day the outside of my car. Then he explainthe type of services my car would be receiving today and the length of time it would take. Normally as explain the B 1 maintenance could take up to 2 hours to complete luckily my car was done with in an hour and a half. Once my car was ready Mr. Parker went over the whole process with me which really help me understand everything that was done to my car. I personally want to thank Mr. Mike Parker for has great customer service to me. More
Amazing experience each time, especially with Michael Funes We have purchased two vehicles at Herson's Honda, and both times it was with Michael Funes. I only have great things to say about my experience, espe We have purchased two vehicles at Herson's Honda, and both times it was with Michael Funes. I only have great things to say about my experience, especially about how well we were taken care of by Mike. Each time he paid very close attention to what we needed and helped us choose the best car for our family. He was always patient, especially when you have to take your two little ones with you, and explained every detail and step moving forward thoroughly. We highly recommend his services and honestly feel like we got the best deal available for the cars we purchased! Thanks so much Mike! More
Service Thank you Rose Byrd for making my experience with my 2009 CRV seamless and possible. Great job on keeping me posted on all matters in a timely manner. Thank you Rose Byrd for making my experience with my 2009 CRV seamless and possible. Great job on keeping me posted on all matters in a timely manner. I will return for future items that were recommended. Glad we connected. More
Years of Very Good Service Over the past 25 years, I have purchased at least 5 Hondas from Hersons and have always had my cars serviced there. So I can vouch for excellent servi Over the past 25 years, I have purchased at least 5 Hondas from Hersons and have always had my cars serviced there. So I can vouch for excellent service over these years, whether routine or emergency services such as stopping by the service center with a car problem on my way home from work! I have always been treated with the utmost professionalism and they have always taken the best care of my vehicles so that I felt safe. Several technicians have deserved my recommendations over the years, but Rose Byrd is absolutely the best. A few years ago when I was desperate for immediate car service so I could make a long drive to see my dying mother, Rose scheduled my service instantly so I could make my trip. In addition, Rose sent me a very nice card when my mother died and I will forever be grateful for her kindness as well as Hersons service. More
Rose is an outstanding professional I will use her everytime She explains the recommended service so that I could make an informed decisions on each item. Thank you Rose Byrd see you next time. Have a great day She explains the recommended service so that I could make an informed decisions on each item. Thank you Rose Byrd see you next time. Have a great day. More
Best experience yet!!!! This is my 2nd Honda Civic and decided to purchase my car from Herson's Honda. The first time I visited the dealership it was a waste of time and an u This is my 2nd Honda Civic and decided to purchase my car from Herson's Honda. The first time I visited the dealership it was a waste of time and an unpleasant experience during the purchase process of the vehicle. I left without the car however, the manager called the next day to try to fix my experience the previous day. After more negotiations, I purchased my Honda Civic and love the car. I just had my first service and a factory recall completed. I was in and out in under 2 hours. Great Job!!!! More
Last minute visit due to several nails in my tire And as always, Herson's team took great care of me and my car. Got me in this morning, assessed the damage, made their recommendation and got me back And as always, Herson's team took great care of me and my car. Got me in this morning, assessed the damage, made their recommendation and got me back on the road. Omar was awesome, explained everything and was very courteous & friendly. I have been going to Herson's for years and bought my last two cars here - always a good experience. More
Great experience and flexibility! This was my first Honda and Rick took a step further to ensure I was 100% happy with the purchase and make sure I understand everything I need to unde This was my first Honda and Rick took a step further to ensure I was 100% happy with the purchase and make sure I understand everything I need to understand. More
Johnathan made buying my first car so easy! I had a great experience buying my first ever car thanks to Johnathan and the rest of the Herson's Honda team. They made sure it was a smooth easy pro I had a great experience buying my first ever car thanks to Johnathan and the rest of the Herson's Honda team. They made sure it was a smooth easy process and I couldn't be happier with my new Honda! Thank you :) More