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Herson's Kia

Rockville, MD

4.6
439 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 439 reviews

October 11, 2024

Customer service was excellent! Appreciated the Uber to metro and the many calls keeping me informed. More

by jmlittrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 11, 2024

They were great and efficient with the whole process. Knowledgeable reps there who were very nice. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge and John
October 11, 2024

Very nice service. The dealer who works at the Herson's Kia is very good. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 10, 2024

Very friendly service and great people. I appreciate their flexibility and they do very good work from my experience. More

by AJDELLISOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in service 5 stars
October 10, 2024

Service has consistently been great. Both Arturo and the new persons in charge of drop off and pick up have been very helpful. More

by COHENLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo has been very helpful, Garrick Rumley
October 10, 2024

Great service and great staff. Comfortable waiting room. Great location. Great service and mechanics there More

by judymorse600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
October 08, 2024

Quick, kind, and helpful. Facilities are clean and comfortable, felt valued as a customer. Nice service overall More

by kennyyerardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 08, 2024

This service center is the best! I really appreciate them letting me drop my car off and getting looked at. Thank you!! More

by rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo and Brian, Laura Ferguson, Garrick Rumley
October 07, 2024

We had a good experience at Herson's Kia. James Wyatt took great care of us and when he wasn't around, other people at the dealership chipped in and helped with what we needed. James was st More

by gaita98
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Wyatt - We didn't deal with Garrick Rumley, Garrick Rumley
October 07, 2024

Flexible scheduling easy drop off took care of the recall items quickly and provided recommendations. More

by cledner0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
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