Heuberger Subaru

An Enjoyable Car Buying Experience I am happy to recommend Tommy Loewen, and Heuberger, to anyone who may be considering a new or used Subaru. Tommy was extremely helpful in helping me I am happy to recommend Tommy Loewen, and Heuberger, to anyone who may be considering a new or used Subaru. Tommy was extremely helpful in helping me find the Subaru that I wanted, and the buying experience was very relaxed, easy, and enjoyable, without the pressure one typically expects at a dealership. Tommy went the extra mile, staying late after his planned work day on a Friday, to ensure that I was well taken care of. I am glad I decided to purchase my first Subaru with Tommy's help, and I will be going to back to Heuberger for all my future Subaru needs. More

Excellent Cars, Excellent Customer Service My family has been buying Subaru vehicles here since 1998, when we purchased our first Subaru Outback. Our most recent visit was to purchase a 2017 Su My family has been buying Subaru vehicles here since 1998, when we purchased our first Subaru Outback. Our most recent visit was to purchase a 2017 Subaru Legacy, and we were pleased to experience the same level of care and attentiveness we've come to expect from Heuberger. Steve Stanley took the time to listen to what I was looking for, recommend a model, and then custom order a Subaru Legacy that met all of my needs. The process was very easy to complete, and the car is everything I was looking for. I recommend Heuberger Subaru to all of my friends who are in the market for a new car. More

No help on service issue I purchased a 2014 Subaru Forester on May 24, 2017, at the local Car Max at 4010 Tutt Blvd, Colorado Springs, CO 80922. I was provided a 30 day warra I purchased a 2014 Subaru Forester on May 24, 2017, at the local Car Max at 4010 Tutt Blvd, Colorado Springs, CO 80922. I was provided a 30 day warranty which covered electronics, and a 5 day return option. Returning the vehicle was not an option since this problem didn't arise until after I had gone through a full tank of gas. The issue is this: the gauge showing how many miles you can drive before running out of gas says 70 miles when the tank is clear empty, rendering this tool useless, unless someone wants to subtract 70 miles mentally. I can live with this, but wanted it fixed if possible. I called Car Max, and was told by service that it sounded like the software needed to be updated, and they couldn't do it, I'd have to get that done at a Subaru dealer. I contacted Heuberger Subaru, the only dealer in town for this make, and asked them if they could do this. I was scheduled for an appointment on June 16, 2017, and after arriving was told there were no software updates available for this make and model. I called Car Max, explained the problem, and they advised me to let Heuberger know that Car Max would pay for any diagnostics needed. I relayed this information to Michele Aponte, the service adviser at Heuberger, and was told there were no diagnostics they could perform. ??????????? So I've wasted a morning driving to the other side of town for something that no one can fix, apparently, not to mention my gas, it's about 31 miles round trip for nothing. Why make an appointment for something there is no solution to? Why didn't Heuberger ask the same questions over the phone that I was asked within 30 seconds of being signed in for service? James Bildstein More

Great experience The Heuberger dealership was easy to find, clean, had free refreshments, and upon walking in we were helped by someone within minutes. We were helped The Heuberger dealership was easy to find, clean, had free refreshments, and upon walking in we were helped by someone within minutes. We were helped by Mr. Andy Murdock who was friendly, pleasant, and very helpful. He worked with us tirelessly to make sure he was able to get us the best deal he was able to get, and even stayed late to fix a few imperfections on the paint to make sure we left 100% satisfied with what we were taking home. I would absolutely recommend this dealership (it's the biggest Subaru in the nation, and that speaks to experience as well as inventory)! More

EXCELLENT AGAIN We just purchased a 2017 Forrester which might be our last car. The sales team was wonderful and we felt very supported. The door is always open and We just purchased a 2017 Forrester which might be our last car. The sales team was wonderful and we felt very supported. The door is always open and the staff meets you with smiles.... More

Super easy! Jim was great! This was definitely the best and easiest experience I've had buying a car. Jim replied quickly to my initial inquiry. We did several te Jim was great! This was definitely the best and easiest experience I've had buying a car. Jim replied quickly to my initial inquiry. We did several test drives (he was very patient!) and he was very knowledgeable about about all of the possible options. We worked up a deal for the car I wanted and he was very careful to get everything right. The whole process was made painless thanks to Jim's well informed, easy going, no pressure, attitude. Call Jim! More

Excellent experience! Karen was fantastic and made it easy for me to purchase the car.I highly recommend her.I will do business again with Karen if needed.Thank you! Karen was fantastic and made it easy for me to purchase the car.I highly recommend her.I will do business again with Karen if needed.Thank you! More

Karen gave us an exceptional professional car experience!! Karen was very thorough, professional and responsive. Her product knowledge and enthusiasm made the leasing experience a most enjoyable one. We high Karen was very thorough, professional and responsive. Her product knowledge and enthusiasm made the leasing experience a most enjoyable one. We highly recommend her to anyone looking to lease a Subaru. More

appointment system is broken Making an appointment for service means nothing. Might as well advertise first come first serve, this is actually what they are doing. Its not conveni Making an appointment for service means nothing. Might as well advertise first come first serve, this is actually what they are doing. Its not convenient to get to the dealership which is why you make an appointment. Being told you have to wait at least 4 hours before they can get to you when you have an appointment is absurd. More

By far the BEST!!! I have already referred 2 people to Heuberger Subaru. We solicited bids from several dealers when we were shopping for our new Forester. The other dea I have already referred 2 people to Heuberger Subaru. We solicited bids from several dealers when we were shopping for our new Forester. The other dealers' bids were way more than what we were quoted for the same vehicle by Marshall Guffy. Plus, he was always so polite and helpful... no pressure, just information and answers to our questions. When we took delivery of our car, Damian Ramos and Bill (sorry, I didn't get his last name) were so friendly, helpful and informative when introducing us to our beautiful new car. More