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Heuberger Subaru

Colorado Springs, CO

4.7
1,667 Reviews
Family owned and operated since December of 1970, we have earned numerous Customer Satisfaction Awards from Subaru over the years. We carry the largest New Car inventory in the United States and our volume pricing philosophy gives you a great price from the beginning to save you valuable time. Customer Satisfaction, our huge inventory and our pricing philosophy are just a few of the things that have helped us to become the Largest Volume Subaru Dealership in the United States for 7 years running. We are so grateful for our community here in Colorado and that Subaru makes a quality vehicle that we trust our own loved ones in. Thanks for reading up on our team!
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1080 Motor City Dr.

Colorado Springs, CO

80905

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Showing 1,667 reviews

December 27, 2016

Amazing experience buying my first new car!!! My dad and I worked with Sean in sales and he was magnificent! Sean is so very kind and personable and really invested in making sure I was happy and More

by Danya Herrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Patterson, Sean O'Donnell
December 25, 2016

Great Experience! Joey was great. Had experience, knowledge, and was easy to talk to.. From start to finish I felt comfortable and never felt pressured or rushed. More

by Subaru happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2016

Best car buying experience ever! Joey Worley provided our best car buying experience ever! Responsive, knowledgeable, friendly, and a really nice guy. Great service - before and after More

by BillGuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Worley, Mark Way
December 20, 2016

Great purchasing experience I worked with Karen while looking to lease my first Subaru and she was awesome to work with. This was my first time looking for a vehicle on my own an More

by mbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lovvorn, Mike Wahl
December 19, 2016

Fantastic! Highly recommended!! I just purchased a new 2017 Subaru Forester and it is wonderful! This Forester replaced my 2003 Forester which we also purchased from Heuberger and we More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Martin
December 19, 2016

Great experience, quick and fast!!!! We chose to buy our first Subaru from Hueberger. Overall it was a great experience, everything went very smoothly. Tommy was super helpful and honest. More

by TGIRTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Loewen
December 12, 2016

John was the best salesman I ever encountered. John was perhaps the most knowledgeable, friendliest, and honest salesperson I have ever encountered in my lifetime. He was very helpful and thorough More

by Jreiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Buescher
December 10, 2016

100% Satisfied Customer I couldn't be happier with my car buying experience at Heuberger. Marshall was very professional and knowledgeable but also down-to-earth and a pleasu More

by Noles939913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Guffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2016

Salesman Great, Finance was finance. Sean O'Donnell was our salesman and he was fantastic. You can tell he is really passionate about Subaru and not just trying to sell a brand. We felt z More

by Blahblahblah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Hudson, Sean O'Donnell
Dec 06, 2016 -

Heuberger Subaru responded

Thanks much for the feedback. After talking to Herman, he indicated that the switch was based on your driving habits. We apologize if this seemed like a disingenuous maneuver, it wasn't intended to be so and is certainly not what we had in mind. We've talked with Herman to try to insure future customers don't get the wrong impression as you did. Please know that we are ALWAYS open to feedback and we would love you to pick up the phone or take a manager aside if you ever have concerns in the future. We're listening.

Dec 08, 2016 -

Blahblahblah responded

I appreciate that you took the time to look into my concern. However, I doubt Herman informed you on how he went about it. How he waited until my husband left to use the restroom in order to approach me and basically told me I drive less miles than what I had stated. Initially, when discussing with him our average annual mileage we talked about it being in the 15,000 mile range. He leaves and goes into the office and then comes back over and says "You don't really drive that much do you? That's a lot of miles." I told him that I commute to different campuses 5 days a week and go on yearly family vacations. We also frequent Denver. He said "That is more like 12,000" and pretty much walked away. So HE decided that we drove less miles in order for him to accomplish what he wanted. And he did so deceivingly and without the co-buyer being present. Not to mention the fact that this didn't change the fact that he extended our loan to 75 months from 72 months in order to get the warranty. The least he could have done was drop it back down to 72 months if he was removing an entire year of coverage. If I hadn't already been there 5 hours and appreciated Sean for everything he did, it was enough for me as a consumer to feel taken advantage of and to walk out on the deal. There is a good change that I will not buy from Heuberger again because of this, which is a shame because you have a really great sales team.

December 03, 2016

Andy Murdock is the best!!! We recently purchased a Subaru Outback. We were fortunate enough to have the pleasure of working with Andy Murdock. He was incredibly patient with us More

by Amrosel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Murdock
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