Heyward Allen Toyota
Athens, GA
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I have always been so leery of taking my car to a dealership for anything. I decided to go to Heyward Allen for an oil change and an inspection of my brakes after somewhere else had told me I needed dealership for anything. I decided to go to Heyward Allen for an oil change and an inspection of my brakes after somewhere else had told me I needed new ones. I figured I was just another number to them or they would try to make me pay for something I didn't really need, but I was wrong. When the service tech, Ashley Murray, came inside and sat down to explain I had plenty of wear left on my brakes and assured me they were in perfect working order, I felt relieved. It's great to find a dealership that cares about me, the customer, not just money in their pocket. Not to mention theoil change was completed in a reasonable amount of time even though they had quite a few customers there. I trust Heyward Allen and will continue to use them in the future. More
Since I had not planned to need another car at this time, I entered the search with much trepidation. Whatever hesitancy I had was quickly dispelled upon meeting Mr. Charles Kennedy. He allayed my fears by I entered the search with much trepidation. Whatever hesitancy I had was quickly dispelled upon meeting Mr. Charles Kennedy. He allayed my fears by his caring nature and considerable expertise. He was very informative and quickly ascertained the best solution for my particular situation. I am most grateful for Mr. Kennedy’s understanding and caring demeanor, and his willingness to assist in every way possible. He exceeded my expectations in every aspect of the transaction. I believe myself to be extremely fortunate in having been guided through the process by him. All in all, I consider it a blessing having met Mr. Charles Kennedy, and am looking forward to having both him and Heyward Allen in my future. I would sincerely recommend Mr. Charles Kennedy to anyone looking for a used or new vehicle. More
the rating I gave above was due to the outstanding customre service that we received from Marcus. From the moment he greeted us we felt more comfortable there than other dealerships we had been to. customre service that we received from Marcus. From the moment he greeted us we felt more comfortable there than other dealerships we had been to. The car is fantastic, they made all the changes we requested with no hassle and the price was not only competitive but also compelling. the entire process was easy and we couldn't be happier. More
Marcus was very friendly and informative. My family had to catch a flight and Marcus worked with us to make the sale in a timely manner. He answered all of our questions and made me feel comfortable. to catch a flight and Marcus worked with us to make the sale in a timely manner. He answered all of our questions and made me feel comfortable. More
We purchased a 2011 Sienna from your dealership, and Mr. Reeves’ professionalism and ability to ease out the processes quickly exceeded our expectations. We mistakenly picked the wrong color initially, but Reeves’ professionalism and ability to ease out the processes quickly exceeded our expectations. We mistakenly picked the wrong color initially, but his carefulness saved us from a disastrous event. We almost paid extra shipping charge to get a car that we might hate. Also, he spent nearly two hours to show us how to operate the features in the vehicle after his working hour. Last but not least, his follow up email for our questions and reminders for New Car Care Clinic are something that we have never seen from any other auto dealership before. His performance made us feel fool when we drove 70 miles to meet an Atlanta Toyota dealer for a horrible service, not even to mention their price was ridiculously higher. Mr. Reeves even provided us the information to get certificated car seat inspections for our newborn baby. Such a commitment to great customer service is to be commended. More
We bought our first Toyota from Heyward Allen Toyota in 1994. Now 16 years and 18 Toyota vehicles later we're just as happy now as we were then. I think it's very rare to find honest pricing, exceptional 1994. Now 16 years and 18 Toyota vehicles later we're just as happy now as we were then. I think it's very rare to find honest pricing, exceptional customer service and a sincere friendly relationship all within one dealership. I've tested the price quotes I've been given over the years and have been very pleasantly surprised to find the prices not just comparable but considerably lower---every time! That's why we keep coming back for our new cars and service too. Sixteen years of trust and over the top service means everything!!! More
Everyone at Heyward Allen was extremely hospitable and made what normally is a long and frustrating process not bad in the least. We were first time car buyers and hey took the time to answer all of our q made what normally is a long and frustrating process not bad in the least. We were first time car buyers and hey took the time to answer all of our questions and explain the process, and we really appreciated it! More
I sent emails to a number of dealers and Heyward Allen was the only one that responded with a price quote for 1) the vehicle I was interested in, 2) answered all my questions the first time and 3) gave me was the only one that responded with a price quote for 1) the vehicle I was interested in, 2) answered all my questions the first time and 3) gave me a very reasonable price from the start. I would recommend this dealer and Mr. McCoy without reservation. More
This was my first purchase through the internet. Mr. McCoy made the entire sale very easy and enjoyable. I would highly reccomend David to anyone who is looking for a new or used car. McCoy made the entire sale very easy and enjoyable. I would highly reccomend David to anyone who is looking for a new or used car. More