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Heyward Allen Toyota

Athens, GA

4.8
2,292 Reviews

2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,292 reviews

October 06, 2020

Great service , I got in and out quick Made appointment For maintenance service they were quick and pleasant very professional! I thank each one of you and stay safe See ya next time🤗 More

by adeleshannon97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy that checked me in was great!!!, Kevin Senderhauf
October 05, 2020

Went in on Monday morning with nail in tire as we bought tires there and have road hazard. No appointment. Very busy as you can imagine. Had us out in a little over an hour including a rotation. Thanks for More

by dhealan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Yarri
October 03, 2020

I wasn't there for sales but Phil Cross saw me before I left and came to talk to me. He went above and beyond to make sure I was taken care of. More

by 1234987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Cross, Mark Swanson
October 01, 2020

Phil Cross did a great job of helping us find the new vehicle that was right for us. He is very knowledgeable about the produce and did a good job of communicating with us throughout the process. More

by Waltlongmire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Cross
September 30, 2020

Great service-long wait-3 hours for oil change-Saturday is only day I can come-would like to make appointment and have longer hours on Saturdays More

by Juallen1170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Senderhauf
September 26, 2020

I already had a Toyota and it was the best car I ever owned, so I knew I would not be disbarred in another one! More

by Abcoggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Fennell, Cliff Washington
September 25, 2020

Regular service, recall work, and upgrade to Apple Carplay was all done in a day. Easy to schedule. Friendly, helpful, efficient. Communication was super! Thanks! More

by LalaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Moncrief, Mark Swanson
September 25, 2020

I had a great experience with sales last year and felt like I got good deal. However, I am trying to get an oil change and they can't schedule one for 7 days. Other Toyota dealers have quick oil change se More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Cross
Sep 28, 2020 -

Heyward Allen Toyota responded

JB, thank you for taking the time to write a review. While we are fully booked for appointments, we do take walk-ins and try to complete those in a timely manner. Unfortunately, in order to manage the amount of customers in the dealership at one time, we have had to reduce appointments to safely accommodate customers. We welcome you to drop off your vehicle as a walk in for service and we will work it in. Additionally, our service manager, Joel Love, would like to speak with you about your review. Please reach out to him at your earliest convenience at 706-369-5020 ext 136 or jlove@heywardallentoyota.com.

September 23, 2020

Drek was super: he answered all our questions, gave us thorough explanations of the Camry's features and never put any pressure on us. Likewise, Mario in Finance was patient, thorough and extremely helpfu More

by Norm B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Gutierrez, Drek Burton
September 23, 2020

My experience was great. Would recommend this dealership to everyone! Thomas was very kind, and took the time to explain all of my service in detail. More

by donnacaldwell8702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Yarri
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