Hi-Line Autohaus

I had the most wonderful experience at Hi-Line Garage in Charlotte, N.C. Frank Kiger and Phil Moore were absolutely true professionals. This is a great dealership; they are so wonderful to work with, very p Charlotte, N.C. Frank Kiger and Phil Moore were absolutely true professionals. This is a great dealership; they are so wonderful to work with, very professional, I have never had such a wonderful experience with a business, great service with wonderful attitudes. They were so easy to work with, they are upfront, and honest, and do not come up with any hidden fees. They are not pushy, they are very kind and give you plenty of time to make up your mind. I got the car of my "DREAMS" and they made it affordable!!! A C300 White Mercedes 4Matic. They should change their name to something to reflect their upscale dealership... for ex: HI-LINE AUTO SALES - instead of garage, because this dealer is definiately high class. More

Just bought my second car from them, my first car was BMW 135 convertible, I traded it in for BMW 328 convertible, both cars were in great shape and for a great price, although i did my homework, I could not 135 convertible, I traded it in for BMW 328 convertible, both cars were in great shape and for a great price, although i did my homework, I could not beat their price. Very friendly staff that worked hard to help me find what I want in both cases. I will definitely not buy a car from anyone else for years to come. More

Phil Moore and Rob Cornwell were a pleasure to work with. They made my car buying experience very easy and they really delivered. I love my Mercedes Benz CLS550! I would highly recommend buying a vehicle fro They made my car buying experience very easy and they really delivered. I love my Mercedes Benz CLS550! I would highly recommend buying a vehicle from Hi-Line Garage. Thanks Guys! David B (from Winston Salem) More

I had a very good experience with Phil and the owner. I had a very good experience with Phil and the owner. They were very helpful. I like the way that if Phil didn't no an answer, he didn't hesitate to I had a very good experience with Phil and the owner. They were very helpful. I like the way that if Phil didn't no an answer, he didn't hesitate to go inside and either he had the answer or the owner was out there to explain. I will certainly let everyone I know, and whomever ask, that L drove 2 /1/2 hours from Augusta, GA to Charlotte because the price and look of the vehicle was to good to pass up. I'm glad I did, and will not hesitate to do it again when I'm able to. CLASS ACT!!!!! Thomas Watkins More

Wonderful staff! I brought my 2 year old in and every single one of their staff interacted with him. They helped get us the best deal we could. And it turned out to be the best deal. My husband and I w single one of their staff interacted with him. They helped get us the best deal we could. And it turned out to be the best deal. My husband and I were very impressed with this place and how smooth sailing it came out to be. More

Great people and professionals they will work with you without putting pressure on customer’s .One of the friendliest dealership that we ever visited and we visited a lot of them in the past.A++++++++++++ without putting pressure on customer’s .One of the friendliest dealership that we ever visited and we visited a lot of them in the past.A+++++++++++++++++++++++++ More

I had been researching BMWs & went to Hi-Line based on a recommendation from a friend. Phil asked a few questions then suggested several cars for us. I told him I had yet to drive one and he was quic on a recommendation from a friend. Phil asked a few questions then suggested several cars for us. I told him I had yet to drive one and he was quick to get me behind the wheel of a 535i, warning me I would be spoiled once I did. He was right & we struck a deal as they were closing for the day. We did not feel rushed or pressured in the least. The next day, an unpredictable problem with the engine occured. I took the vehicle back to Hi-Line and was informed a bearing had failed in one of the turbo chargers & not to worry that they would take care of it. They included a warranty with the vehicle and replaced both turbo chargers instead of just the bearing all at no cost to me! I was provided the paperwork detailing the repairs performed at the local BMW dealership. The only complaint I had was that I was not being kept informed about the repair in a timely manner. In hindsight, I should not have worried as they took care of everything and even offered to bring me a loaner car to drive while mine was in the repair shop for appx 1 week. It was one of those freaky things no one could have predicted would happen, but unfortunately it did, but fortunately Hi-Line took care of me. More

I have dealt with the Hi-Line Garage team for approximately ten years. All of my experience with the dealership has been outstanding. In fact, as testament to my satisfaction, over the years I approximately ten years. All of my experience with the dealership has been outstanding. In fact, as testament to my satisfaction, over the years I have purchased a total of eight (8) used late model, low mileage vehicles from Hi-Line Garage. I would certainly recommend Hi-Line Garage to anyone desiring a high-line luxury automobile, sold in a comfortable, low pressure environment by high character individuals. K. Harris, Charlotte, NC More

Our experience with Hi-Line Garage was great. We first saw the vehicle we eventually purchased online. The website was easy to navigate and had lots of pictures. We live about 150 miles away so the webs saw the vehicle we eventually purchased online. The website was easy to navigate and had lots of pictures. We live about 150 miles away so the website was very convenient for viewing their inventory. Once we decided on the vehicle we made the trip twice once to get an initial test drive and then a second time to actually purchase the vehicle. Phil was very professional and answered all our questions. The entire staff was friendly and we were able to agree on a purchase price that we were both comfortable with. We will definitely recommend Hi-Line Garage to anyone we know that is looking for a vehicle. It was well worth the drive. More

My experience with Hi-Line Garage was extraordinary. I contacted the salesman based on a friends recommendation when I was thinking about upgrading my vehicle, but dreaded beginning the search. The thoug contacted the salesman based on a friends recommendation when I was thinking about upgrading my vehicle, but dreaded beginning the search. The thought of dealing with high-pressure sales was the last thing I wanted to do. The salesman was attentive and patient and really listened. He helped me balance my wants with my needs to not only pick out the best vehicle for me and my family, but made sure it fit perfectly into my budget. Throughout the process I felt that he was truly interested in getting me into the right vehicle and not just interested in selling a car. My entire perception of used car dealers has changed based on the true customer service I received from Hi-Line Garage. I would highly recommend this dealer to anyone in the market for a used vehicle. More