Highline Car Connection

Exactly how used car buying should be.. I purchased a 2008 Honda Civic from Highline back in August. The lot had a tremendous selection regardless of what you're in search of. At first I arr I purchased a 2008 Honda Civic from Highline back in August. The lot had a tremendous selection regardless of what you're in search of. At first I arrived and browsed around for a while before going inside. Other than a couple polite offers to help there was no one swarming me or pressuring me about what I was looking for or what I wanted to spend etc. I finally went inside and it was so simple. They understand that this is a business like any other. They want to make a decent living and I wanted to buy a reliable vehicle worth the price assigned to it. No messing around or being persuaded this way and that. They're here to put you in the car you chose. And they'll do everything in their power to insure the car is in the condition they have advertised. I chose the car I wanted and initiated the purchase through my bank. Now there was a discrepancy on my banks end that Highline didn't have to take any part in. But Lou being experienced and having encountered this issue before, got on the phone and made it happen. I head out and I'm good to go. I a few days later I noticed some sway and bounce in the rear of the vehicle. I called to speak to the shop and they checked my purchase agreement which had no warranty. they were not liable to service my car. Now in used cars there are a myriad of things tat can be wrong and even the most skilled mechanic could miss it. The integrity is in how you handle something noticed. Lou had me bring the car in and they replaced the rear suspension for free. Now every situation is unique of course, but I was blown away. Now here I am 6 months later and I love my car. it's needed nothing but oil changes. Thanks you Highline Car Connection! More

Great I'm so happy with my new car thanks highline connections and Kevin for having patience in helping me drive out with my 2013 Honda Accord u guys are th I'm so happy with my new car thanks highline connections and Kevin for having patience in helping me drive out with my 2013 Honda Accord u guys are the best :-)) More

Great services Our salesman Kevin was great! He made the whole thing easy and went above and beyond for us. He talked us through the whole process. Never once felt l Our salesman Kevin was great! He made the whole thing easy and went above and beyond for us. He talked us through the whole process. Never once felt left in the dark. I recommend this dealership to anyone looking to buy a car! More

2011 Honda Civic I purchased a Honda Civic about a year ago from this dealership and have had the best of luck with the car. The car had low mileage and the price was I purchased a Honda Civic about a year ago from this dealership and have had the best of luck with the car. The car had low mileage and the price was reasonable. The salesmen were very knowledgeable of the cars they had for sale. I would recommend this dealership More

TERRIBLE DEALERSHIP Worst dealership I have ever been to. They do not help you at all; and there cars are JUNK. I promise you you will not be satisfied with this dealersh Worst dealership I have ever been to. They do not help you at all; and there cars are JUNK. I promise you you will not be satisfied with this dealership. They lie about their cars, not one thing that came out of their mouths was the truth. I myself will never do business with this dealership. More

WHERE'S MY KEY We bought a car there and told we will be giving 2 keys. Take the car home and put one key away and use 1 of the keys for a while. Then we final try t We bought a car there and told we will be giving 2 keys. Take the car home and put one key away and use 1 of the keys for a while. Then we final try to use the new key. It doesn't open the door. Try in ignition. It does not fit. Call Highline. Speak to 3 people. The say "We gave you 2 keys." But, one key doesn't work. Reply So, we gave you 2 keys. They refuse to supply 2 second working key. Spend $15k and they refuse to give you they second key they said you would get before purchase. What jerks. More

do not buy from these people bought a $20000 car from this place, should have known when they said you buy as is with no warranty, but I have had so many problems it's only been 5 bought a $20000 car from this place, should have known when they said you buy as is with no warranty, but I have had so many problems it's only been 5 weeks, the car doesn't start some days, no manual, waited almost 3 weeks for my extra key and paperwork to even put it on the road. ridiculous, horrible customer service after I bought the vehicle and would call abt anything (spoke to mike) he was rude and acted like I was annoying them. well I just bought a 20,000 dollar vehicle from you people. I'm not happy at all and now stuck with a piece of crap car that doesn't run right. More

Frauds This place is liessss all around !! They don't keep their word with oil changes so that's OUT!! They have photos of cars online and when u drive them This place is liessss all around !! They don't keep their word with oil changes so that's OUT!! They have photos of cars online and when u drive them it's fine but once you leave the lot ! They WONT help and they always place you on hold and then send you to a voicemail. I referred someone a while ago a few days after my car was going fine, and I never got my 100 dollars referral drive by and watch them and observe, you'll see what I'm talking about !! DONT DO IT More

Unprofessional/ con artists Poor customer service They only care about the money (literally gave me a quote and then at signing they jumped up a few hundred dollars... was not h Poor customer service They only care about the money (literally gave me a quote and then at signing they jumped up a few hundred dollars... was not happy) Manager was rude and inconsiderate Pricing was great for the car I purchased though... I would only recommend if you see a car you want and the price/status of vehicle is right.. but that goes for all cars. I would, 8-10 times, not recommend this place. More

2015 dont go to this dealership!!! Dealt with Mike at h.c.c.. We spoke a few times over the phone. I was hours away coming from Massachusetts. I filled out in online application. He Dealt with Mike at h.c.c.. We spoke a few times over the phone. I was hours away coming from Massachusetts. I filled out in online application. He told me I was approved he told me I needed 1800 down. After my long all day ride 3 hour ride! And taking the day off from work. Got there and Mike said the bank bailed out. He wanted 3,000 down and the car payments for the month were so not affordable! He kept saying let me go talk to my boss!!!! Boss was rude and a Scam artist. Very unprofessional there. Mike and his boss. Boss was also rude to us. Didnt seem to care.Waste of my day, my . Time. Rude and they are all scam artist and all lie.... don't wast your tim!!! . Even if you buy a car there after they get your money They will change. Go to a known legit car dealership. Thanks... More